2012 FORD EXPLORER towing

U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher should be used
when your vehicle is disabled and is
creating a safety hazard for other
motorists.
The hazard flasher control is located
on the center of the instrument
panel. The hazard flashers will operate when the ignition is in any
position or if the key is not in the ignition.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
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The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, set the
parking brake and activate hazard
flashers.
2. Place gearshift lever in P (Park)
and turn engine off.
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Removing the spare tire and jack
If the 3rd row seat is stowed in the floor, you will need to unstow it
(raised position) to access the spare tire and jack. Refer toUnstowing
the third row seatin theSeating and Safety Restraintschapter for this
procedure.
1. Remove the floor filler and
carpeted floor panel located in the
rear of the vehicle.
2. Remove the wing nut that secures
the spare tire by turning it
counterclockwise.
3. Lift and remove the spare tire
from the spare tire well.
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3. Put the jack in the jack notch
next to the tire you are changing.
Turn the jack handle clockwise until
the wheel is completely off the
ground.
4. Remove the lug nuts with the lug
wrench.
5. Replace the flat tire with the
spare tire, making sure the valve
stem is facing outward. Reinstall the
lug nuts until the wheel is snug against the hub. Do not fully tighten the
lug nuts until the wheel has been lowered.
6. Lower the wheel by turning the jack handle counterclockwise.
7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
Stowing the mini-spare and jack
1. Replace the wheel chock in the foam tray.
2. Adjust the jack to the proper
height to install the wrench. Turn
the jack lead screw until the arrow
on the upper link is slightly below
the circle indicator shown on the
lower link.
1
4 3
2 5
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Push the button (1) to retract the
wrench handle and place the
wrench over the raised tab on the
lower link and drop the tang (2)
through the hole in the diagonally
opposite upper link. Turn lead screw
of jack clockwise until the arrow
aligns with the circle indicator to
secure the wrench onto the jack.
3. Place the jack in the foam tray and secure it with the attached strap.
4. Place the foam tray over the mounting bracket on the floor of the
spare tire well.
5. Replace the mini-spare over the jack and secure with wing nut .
Stowing the flat tire
1. Place the 3rd row seat in the
raised position.
2. Secure the jack kit in the
alternate position by inserting the
L-shaped bolt through the hole in
the side of jack channel as shown.
Note:The L-shaped bolt is located in the foam tray near the wheel
chock.
3. Stand the flat tire vertically in the
mini-spare tub with the tire’s valve
stem facing rearward toward the
rear lift gate back panel.
4. Fasten the flat tire to the rear lift
gate back panel by inserting the
wing bolt through one of the lug
bolt holes in the wheel.
5. Turn the wing bolt clockwise into
the threaded hole in the rear lift
gate back panel until the tire is secured.1
2
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
On FWD vehicles, if your vehicle is to be towed from the front, ensure
proper wheel lift equipment is used to raise the front wheels off the
ground. The rear wheels can be left on the ground when towed in this
fashion.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the automatic transmission.
On AWD vehicles, it isrequiredthat your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transmission, AWD system or vehicle.
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake-shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
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•NEVER increase the coolant concentration above 60%.
•A coolant concentration of 60% will provide improved freeze
point protection. Increased engine coolant concentrations
above 60% will decrease the overheat protection
characteristics of the engine coolant and may cause engine
damage.
•If available, refer to the chart on the coolant container to
ensure the coolant concentration in your vehicle will provide
adequate freeze protection at the temperatures in which you
drive in the winter months.
If you drive in extremely hot climates:
•It is still necessary to maintain the coolant concentration
above 40%.
•NEVER decrease the coolant concentration below 40%.
•Decreased engine coolant concentrations below 40% will
decrease the corrosion/freeze protection characteristics of the
engine coolant and may cause engine damage.
•If available, refer to the chart on the coolant container to
ensure the coolant concentration in your vehicle will provide
adequate protection at the temperatures in which you drive.
Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system
and engine protection.
Engine fluid temperature management (if equipped)
Your vehicle has been designed to pull a trailer, but because of the added
load, the vehicle’s engine may temporarily reach higher temperatures
during severe operating conditions such as ascending a long or steep
grade while pulling a trailer in hot ambient temperatures.
At this time, you may notice your engine coolant temperature gauge
needle move toward the H and the POWER REDUCED TO LOWER
TEMP message may appear on the message center.
You may notice a reduction in the vehicle’s speed caused by reduced
engine power. Your vehicle has been designed to enter this mode if
certain high temperature/high load conditions take place in order to
manage the engine’s fluid temperatures. The amount of speed reduction
will depend on the vehicle loading, towing, grade, ambient temperature,
and other factors. If this occurs, there is no need to pull off the road.
The vehicle can continue to be driven while this message is active.
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