2012 FORD EXPLORER maintenance

Maintenance
MessagesAction / Description
LOW ENGINE OIL
PRESSUREStop the vehicle as soon as safely possible,
turn off the engine. Check the oil level. See
Checking the engine oilin theMaintenance
and Specificationschapter. If the warning
stays on or continues to come on with your
engine running, contact your authorized dealer
as soon as possible.
CHANGE ENGINE
OIL SOONDisplayed when the engine oil life remaining is
10% or less.
OIL CHANGE
REQUIREDDisplayed when the oil life left reaches 0%.
ENGINE COOLANT
OVER TEMPDisplayed when the engine coolant
temperature is excessively high.
WASHER FLUID
LEVEL LOWIndicates the washer fluid reservoir is less than
one quarter full. Check the washer fluid level.
Refer toWindshield washer fluidin the
Maintenance and Specificationschapter.
POWER STEERING
ASSIST FAULTThe power steering system has disabled power
steering assist due to a system error, service is
required.
SERVICE POWER
STEERINGThe power steering system has detected a
condition that requires service.
SERVICE POWER
STEERING NOWThe power steering system has detected a
condition within the power steering system
that requires service immediately.
STEERING
MALFUNCTION
SERVICE NOWContact your authorized dealer.
Instrument Cluster
43
2012 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)

For cold weather conditions:
•The interior cabin will be set to 72°F (22°C).
•The heated seats (if equipped and if the feature is selected to AUTO
in the message center) will be set to high.
•Rear defrost/heated mirrors (if equipped) will be activated.
For moderate weather conditions:
•The interior cabin will be heated, cooled, or off, based upon the
previous operating state (last ignition-on cycle).
•Heated/cooled seats (if equipped) will be deactivated.
•Rear defrost/heated mirrors (if equipped) will be deactivated.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air filter, located behind the glove
box. The particulate air filtration system is designed to reduce the
concentration of airborne particles such as dust, spores and pollen in the
air being supplied to the interior of the vehicle. This system provides the
following benefits:
•Improves driving comfort by reducing particle concentration.
•Improves the interior compartment cleanliness.
•Protects the climate control components from particle deposits.
Note:A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system.
For replacement intervals, refer to theScheduled Maintenancechapter.
For more information regarding your filter, see your authorized dealer.
Climate Controls
70
2012 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)

Note:Do not do the following:
•Place heavy objects on the seat
•Operate the seat heater if water or any other liquid is spilled on the
seat. Allow the seat to dry thoroughly.
To operate the heated seats:
Press the heated seat symbol/button
to cycle through the various heat
settings and off. Warmer settings are
indicated by more indicator lights.
If the engine falls below 350 rpm while the heated seats are on, the
feature will turn itself off and will need to be reactivated.
Cooled seats
The cooled seats will only function when the engine is running.
To operate the cooled seats:
Press the cooled seat symbol/button
to cycle through the various cooling
settings and off. Cooler settings are
indicated by more indicator lights.
If the engine falls below 350 rpm while the cooled seats are on, the
feature will turn itself off and will need to be reactivated.
Note:When the heated/cooled front seat is active, you will be able to
hear the fan operating inside the seat. This is normal.
Climate controlled seats air filter replacement (if equipped)
The heated and cooled seat system includes air filters that must be
replaced periodically. Refer toScheduled maintenance information.
A/C
Seating and Safety Restraints
161
2012 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)

Front safety belt energy management retractors
The front outboard safety belt energy management retractors allow
webbing to be pulled out of the retractor in a gradual and controlled
manner in response to the occupant’s forward momentum. This helps
reduce the risk of force-related injuries to the occupant’s chest by
limiting the load on the occupant. Refer toEnergy management
feature- front outboardsection in this chapter.
Determining if the Personal Safety System is operational
The Personal Safety System uses a warning light in the instrument
cluster or a back-up tone to indicate the condition of the system. Refer
to theWarning lights and chimessection in theInstrument Cluster
chapter. Routine maintenance of the Personal Safety System is not
required.
The Restraints Control Module (RCM) monitors its own internal circuits
and the circuits for the airbag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, rear outboard
inflatable belt (if equipped), driver seat position sensor, and front
passenger sensing system. In addition, the RCM also monitors the
restraints warning light in the instrument cluster. A difficulty with the
system is indicated by one or more of the following.
•The warning light will either flash or stay lit.
•The warning light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and warning light are repaired.
If any of these things happen, even intermittently, have the Personal
Safety System serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
SAFETY BELT SYSTEM
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
WARNING:To reduce the risk of injury, make sure children sit
where they can be properly restrained.
Seating and Safety Restraints
179
2012 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)

•If the airbag readiness light in the instrument cluster remains
illuminated, this may or may/not be a problem due to the front
passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Guideor see your authorized dealer.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The supplemental restraint system uses a warning indicator light in the
instrument cluster or a backup tone to indicate the condition of the
system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light (same light
for front and side airbag system)
will either flash or stay lit.
•The readiness light will not
illuminate immediately after ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Seat-mounted side airbag system
WARNING:Do not place objects or mount equipment on or
near the airbag cover on the side of the seatbacks of the front
seats or in front seat areas that may come into contact with a
deploying airbag. Failure to follow these instructions may increase the
risk of personal injury in the event of a collision.
Seating and Safety Restraints
201
2012 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)

The Safety Canopy is mounted to roof side-rail sheet metal, behind the
headliner, above each row of seats. In certain lateral collisions or rollover
events, the Safety Canopy system will be activated, regardless of which
seats are occupied. The Safety Canopy is designed to inflate between the
side window area and occupants to further enhance protection provided
in side impact collisions and rollover events.
The fact that the Safety Canopy did not activate in a collision does not
mean that something is wrong with the system. Rather, it means the
forces were not of the type sufficient to cause activation. The Safety
Canopy is designed to inflate in certain side impact collisions or rollover
events, not in rear impact, frontal or near-frontal collisions, unless the
collision causes sufficient lateral deceleration or rollover likelihood.
WARNING:If the Safety
Canopy system has
deployed, the Safety Canopy will
not function again unless replaced.
The Safety Canopy system
(including the A, B, C, and D
pillar trim and headliner) must be
inspected and serviced by an
authorized dealer. If the Safety
Canopy is not replaced, it will not
function again, which will increase
the risk of injury in a future
collision.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer toWarning lights and
chimesin theInstrument Clusterchapter. Routine maintenance of the
airbag is not required.
Any difficulty with the system is indicated by one or more of the
following:
•The readiness light (same light as for front airbag system) will either
flash or stay lit.
•The readiness light will not illuminate immediately after ignition is
turned on.
Seating and Safety Restraints
206
2012 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)

If the booster seat slides on the vehicle seat, placing a rubberized mesh
sold as shelf or carpet liner under the booster seat may improve this
condition. Do not introduce any item thicker than this under the booster
seat. Check with the booster seat manufacturer’s instructions.
The importance of shoulder belts
Using a booster without a shoulder belt increases the risk of a child’s
head hitting a hard surface in a collision. For this reason, you should
never use a booster seat with a lap belt only. It is generally best to use a
booster seat with lap/shoulder belts in the back seat.
Move a child to a different seating location if the shoulder belt does not
stay positioned on the shoulder during use.
Follow all instructions provided by the manufacturer of the booster seat.
WARNING:Never place, or allow a child to place, the shoulder
belt under a child’s arm or behind the back because it reduces
the protection for the upper part of the body and may increase the risk
of injury or death in a collision.
Note:Some booster seat safety belt guides may not accommodate the
shoulder portion of the inflatable safety belt. Follow all instructions
provided by the manufacturer of the booster seat regarding the
necessary and proper use of the belt guide. When a child reaches the
proper height, it may not be necessary to use the belt guide.
Child restraint and safety belt maintenance
Inspect the vehicle safety belts and child safety seat systems periodically
to make sure they work properly and are not damaged. Inspect the
vehicle and child seat safety belts to make sure there are no nicks, tears
or cuts. Replace if necessary. All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle assemblies, buckle support
assemblies (slide bar-if equipped), shoulder belt height adjusters (if
equipped), shoulder belt guide on seatback (if equipped), rear inflatable
safety belts (if equipped), child safety seat LATCH and tether anchors,
and attaching hardware, should be inspected after a collision. Refer to
the child restraint manufacturer’s instructions for additional inspection
and maintenance information specific to the child restraint. Ford Motor
Company recommends that all safety belt assemblies in use in vehicles
involved in a collision be replaced. However, if the collision was minor
and an authorized dealer finds that the belts do not show damage and
continue to operate properly, they do not need to be replaced. Safety
Seating and Safety Restraints
227
2012 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)

Power is supplied to all four wheels through a transfer case or power
transfer unit. 4WD vehicles allow you to select different drive modes as
necessary. Information on transfer case operation and shifting procedures
can be found in theDrivingchapter. Information on transfer case
maintenance can be found in theMaintenance and Specifications
chapter. You should become thoroughly familiar with this information
before you operate your vehicle.
On some 4WD models, the initial shift from two-wheel drive to 4WD
while the vehicle is moving can cause a momentary clunk and ratcheting
sound. These sounds are normal as the front drivetrain comes up to
speed and is not cause for concern.
WARNING:Do not become overconfident in the ability of 4WD
vehicles. Although a 4WD vehicle may accelerate better than
two-wheel drive vehicle in low traction situations, it won’t stop any
faster than two-wheel drive vehicles. Always drive at a safe speed.
How your vehicle differs from other vehicles
SUVs and trucks can differ from
some other vehicles in a few
noticeable ways. Your vehicle may
be:
•Higher – to allow higher load
carrying capacity and to allow it
to travel over rough terrain
without getting hung up or
damaging underbody components.
•Shorter – to give it the capability
to approach inclines and drive
over the crest of a hill without
getting hung up or damaging
underbody components. All other
things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs than a vehicle with a longer
wheelbase.
Tires, Wheels and Loading
230
2012 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)