2012 FORD EXPLORER maintenance schedule

Customer Assistance 348
Reporting safety defects (U.S. only) 355
Reporting safety defects (Canada only) 355
Cleaning 356
Maintenance and Specifications 364
Engine compartment 366
Engine oil 370
Battery 373
Engine coolant 376
Fuel information 383
Air filter(s) 398
Part numbers 401
Maintenance product specifications and capacities 402
Engine data 405
Accessories 408
Ford Extended Service Plan 410
Scheduled Maintenance 414
Normal scheduled maintenance and log 420
Index 433
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Table of Contents
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For cold weather conditions:
•The interior cabin will be set to 72°F (22°C).
•The heated seats (if equipped and if the feature is selected to AUTO
in the message center) will be set to high.
•Rear defrost/heated mirrors (if equipped) will be activated.
For moderate weather conditions:
•The interior cabin will be heated, cooled, or off, based upon the
previous operating state (last ignition-on cycle).
•Heated/cooled seats (if equipped) will be deactivated.
•Rear defrost/heated mirrors (if equipped) will be deactivated.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air filter, located behind the glove
box. The particulate air filtration system is designed to reduce the
concentration of airborne particles such as dust, spores and pollen in the
air being supplied to the interior of the vehicle. This system provides the
following benefits:
•Improves driving comfort by reducing particle concentration.
•Improves the interior compartment cleanliness.
•Protects the climate control components from particle deposits.
Note:A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system.
For replacement intervals, refer to theScheduled Maintenancechapter.
For more information regarding your filter, see your authorized dealer.
Climate Controls
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Note:Do not do the following:
•Place heavy objects on the seat
•Operate the seat heater if water or any other liquid is spilled on the
seat. Allow the seat to dry thoroughly.
To operate the heated seats:
Press the heated seat symbol/button
to cycle through the various heat
settings and off. Warmer settings are
indicated by more indicator lights.
If the engine falls below 350 rpm while the heated seats are on, the
feature will turn itself off and will need to be reactivated.
Cooled seats
The cooled seats will only function when the engine is running.
To operate the cooled seats:
Press the cooled seat symbol/button
to cycle through the various cooling
settings and off. Cooler settings are
indicated by more indicator lights.
If the engine falls below 350 rpm while the cooled seats are on, the
feature will turn itself off and will need to be reactivated.
Note:When the heated/cooled front seat is active, you will be able to
hear the fan operating inside the seat. This is normal.
Climate controlled seats air filter replacement (if equipped)
The heated and cooled seat system includes air filters that must be
replaced periodically. Refer toScheduled maintenance information.
A/C
Seating and Safety Restraints
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Tire and wheel alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you’re driving, the wheels may be
out of alignment. Have an authorized dealer check the wheel alignment
periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive (FWD) vehicles and those with an independent rear
suspension (if equipped) may require alignment of all four wheels.
The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
Tire rotation
Rotating your tires at the recommended interval (as indicated in the
Scheduled Maintenancechapter) will help your tires wear more evenly,
providing better tire performance and longer tire life.
•Front-wheel drive
(FWD)/All-wheel drive (AWD)
vehicles (front tires at top of
diagram)
Sometimes irregular tire wear can be corrected by rotating the tires.
Note:If your tires show uneven wear ask an authorized dealer to check
for and correct any wheel misalignment, tire imbalance or mechanical
problem involved before tire rotation.
Note:Your vehicle may be equipped with a dissimilar spare tire/wheel. A
dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is
different in brand, size or appearance from the road tires and wheels. If
you have a dissimilar spare tire/wheel it is intended for temporary use
only and should not be used in a tire rotation.
Note:After having your tires rotated, inflation pressure must be checked
and adjusted to the vehicle requirements.
Tires, Wheels and Loading
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TRAILER TOWING
Trailer towing with your vehicle may require the use of a trailer tow
option package. An optional Class III towing hitch is available and may be
required for your towing purposes.
Trailer towing puts additional loads on your vehicle’s engine,
transmission, axle, brakes, tires and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing:
•Do not tow a trailer until your vehicle has been driven at least
1,000 miles (1,600 km).
•Consult your local motor vehicle laws for towing a trailer.
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
•Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
•Stay within your vehicle’s load limits.
•Use extra caution when driving while trailer towing. Refer toDriving
while you towin this chapter.
•Service your vehicle more frequently if you tow a trailer. Refer to
Special operating conditionsin your scheduled maintenance.
For load specification terms found on the label and instructions on
calculating your vehicle’s load, refer toVehicle loading - with and
without a trailerin this chapter when figuring the total weight of your
vehicle.
WARNING:Do not exceed the GVWR or the GAWR specified on
the certification label.
WARNING:Towing trailers beyond the maximum recommended
gross trailer weight exceeds the limit of the vehicle and could
result in engine damage, transmission damage, structural damage, loss
of vehicle control, vehicle rollover and personal injury.
Tires, Wheels and Loading
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
fordowner.com
These are some of the items that can be found online:
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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SERVICE RECOMMENDATIONS
•Use thescheduled maintenance informationto track routine
service.
•Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications.
•Your authorized dealer can provide parts and service.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
Maintenance and Specifications
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3. To attach the new wiper to the
wiper arm, align the slot (1) and
cross pin (2) and firmly press the
wiper arm into the wiper blade until
a click is heard.
If you find this procedure too difficult, please see your dealer.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level dipstick. See
Identifying components in the
engine compartmentin this
chapter for location of dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
•If the oil level isbetween the lower and upper holes,the oil level
is acceptable,DO NOT ADD OIL.
•If the oil level is below the lower hole, add enough oil to raise the
level within the lower and upper holes.
•Oil levels above the upper hole may cause engine damage. Some oil
must be removed from the engine by an authorized dealer.
7. Put the dipstick back in and ensure it is fully seated.
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