2012 FORD EXPEDITION key

ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
279
2012 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
Roadside Emergencies
280
2012 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

FUEL PUMP SHUT-OFF SWITCHFUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
The fuel pump shut-off switch is
located behind an access panel in
the left rear quarter trim panel, near
the liftgate.
The fuel pump shut-off switch has a
red reset button on top of it.
If your vehicle is equipped with a
power liftgate, the fuel pump
shut-off switch will be left of the
power liftgate motor.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the off position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the on position. Pause for a few seconds and
return the key to the off position.
5. Make a further check for leaks in the fuel system.
Roadside Emergencies
281
2012 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

The fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Driver window
2 15A Driver side memory module
3 15A Audio rear seat controls, Satellite
radio, SYNC
4 30A Not used (spare)
5 10A Keypad illumination, 3rd row seat
enable, Brake shift interlock
(BSI), Smart fuse panel logic
power
6 20A Turn signals
7 10A Low beam headlamps (left)
8 10A Low beam headlamps (right)
9 15A Interior lights
10 15A Switch backlighting, Puddle lamps
11 10A Not used (spare)
12 7.5A Power mirrors, Driver seat
memory switch
13 5A Not used (spare)
14 10A Power liftgate module – keep-alive
power
15 10A Climate control, Global positioning
satellite module
16 15A Not used (spare)
17 20A Door locks, Liftgate release,
Liftglass release
18 20A Second row heated seats
19 25A Rear wiper
20 15A Adjustable pedals, Datalink
21 15A Fog lamps
22 15A Park lamps
23 15A High beam headlamps
Roadside Emergencies
284
2012 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other lit material away from the battery and
all fuel related parts.
WARNING:Turn off the power running boards, if equipped,
before working under the vehicle, jacking or placing any object
under the vehicle. Never place your hand between the extended
running board and the vehicle. A moving running board may cause
injury.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
Maintenance and Specifications
322
2012 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

4. To attach the new wiper to the
wiper arm, align the cross pin and
keyway (denoted with the arrows)
and firmly press the wiper blade
into the wiper arm until an audible
snap is heard.
If you find this procedure too difficult, please see your dealer.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level dipstick.
Maintenance and Specifications
327
2012 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

Readiness for Inspection/Maintenance (I/M) testing
Some state/provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration. Your vehicle may not pass the I/M
test if the service engine soon
indicator is on or not working
properly (bulb is burned out), or if the OBD-II system has determined
that some of the emission control systems have not been properly
checked. In this case, the vehicle is considered not ready for I/M testing.
If the service engine soon
indicator is on or the bulb does not
work, the vehicle may need to be serviced. Refer toOn-board
diagnostics (OBD-II)in this chapter.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If the service engine
soon
indicator blinks eight times, it means that the vehicle is not
ready for I/M testing; if the service engine soon
indicator stays on
solid, it means that the vehicle is ready for I/M testing.
The OBD-II system is designed to check the emission control system
during normal driving. A complete check may take several days. If the
vehicle is not ready for I/M testing, the following driving cycle consisting
of mixed city and highway driving may be performed:
15 minutes of steady driving on an expressway/highway followed by
20 minutes of stop-and-go driving with at least four 30-second idle
periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle. The
engine must warm up to its normal operating temperature. Once started,
do not turn off the engine until the above driving cycle is complete. If
the vehicle is still not ready for I/M testing, the above driving cycle will
have to be repeated.
Maintenance and Specifications
350
2012 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

filter, specifications ........329, 357
recommendations ...................329
refill capacities ........................358
specifications ..........................358
Event data recording ....................7
Exhaust fumes ..........................240
F
Fail safe cooling ........................336
Fleet MyKey programming ......113
Flexible Fuel Vehicle (FFV) ....338
Floor mats .........................104–105
Fluid capacities .........................358
Fog lamps ....................................69
Four-Wheel Drive vehicles .......267
control trac .............................267
description ..............................268
driving off road .......................270
indicator light .........................267
preparing to drive your
vehicle .....................................253
Fuel ............................................338
calculating fuel
economy ......................22, 30, 345
cap ...........................................340
capacity ...................................358
choosing the right fuel ...........342
detergent in fuel .....................343
filler funnel .............................343
filling your vehicle
with fuel ..................338, 340, 345
filter, specifications ........337, 357
fuel pump shut-off switch .....281
improving fuel economy ........345
octane rating ...........342, 363–364
quality ......................................343
running out of fuel .........299, 343safety information relating to
automotive fuels .....................338
Fuel - flex fuel vehicle
(FFV) .................................338, 342
Fuses ..................................282–283
G
Garage door opener ....................98
Gas cap (see Fuel cap) ............340
Gas mileage
(see Fuel economy) .................345
Gauges .........................................18
H
Hazard flashers .........................280
Headlamps ...................................69
aiming ........................................71
autolamp system .......................69
bulb specifications ....................75
daytime running lights .............70
flash to pass ..............................70
high beam .................................70
replacing bulbs .........................76
turning on and off ....................69
Heating
heating and air conditioning
system .................................58–59
Hood ..........................................323
I
Ignition .......................236, 363–364
Illuminated visor mirror .............82
Infant seats
(see Safety seats) .....................184
Index
396
2012 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)