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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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FUEL PUMP SHUT-OFF SWITCHFUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
The fuel pump shut-off switch is
located behind an access panel in
the left rear quarter trim panel, near
the liftgate.
The fuel pump shut-off switch has a
red reset button on top of it.
If your vehicle is equipped with a
power liftgate, the fuel pump
shut-off switch will be left of the
power liftgate motor.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the off position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the on position. Pause for a few seconds and
return the key to the off position.
5. Make a further check for leaks in the fuel system.
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
4 — Trailer tow (TT) battery charge
relay
5 — Fuel pump relay
6 — Electronic fan 1 relay
7 — Rear window defroster/heated
mirror relay
8 — Electronic fan 3 relay
9 — Run/Start (R/S) relay
10 — Rear air suspension (RAS) relay
11 40A** Power running board
12 40A** R/S relay
13 30A ** Starter relay
14 40A** Electronic fan
15 — Not used
16 40A** Electronic fan
17 — Not used
18 30A** Trailer brake
19 60A** RAS relay feed
20 20A** 4x4 module
21 30A** TT battery charge relay
22 30A** Passenger power seat
23 — A/C clutch relay
24 — TT park lamp relay
25 — Not used
26 — Not used
27 20A* 4x4
28 25A* Trailer tow park lamp relay
29 20A* Backup lamps, Integrated wheel
end solenoid
30 10A* A/C clutch relay
31 — Not used
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
32 40A** Blower motor relay
33 40A** 110V AC power point
34 30A** Auxiliary blower motor
35 30A** PCM relay
36 30A** Power liftgate
37 — TT left hand stop/turn relay
38 — TT right hand stop/turn relay
39 — Backup lamps relay
40 — Electronic fan 2 relay
41 10A* PCM keep-alive power
42 — Not used
43 5A* Brake on/off switch
44 20A* Fuel pump relay
45 25A* TT stop/turn lamps relay
46 — Not used
47 — Not used
48 30A** RAS module
49 — Not used
50 30A** Front wiper motor relay
51 40A** Rear window defroster/heated
mirror relay
52 10A* Anti-lock brake system (ABS)
R/S feed
53 10A* RAS module
54 — Not used
55 5A* Fuel pump relay coil R/S feed
56 30A* Passenger compartment fuse
panel R/S feed
57 10A* Blower motor relay coil
58 15A* TT backup lamps
59 15A* Heated mirrors
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
60 — Not used
61 — Fuel pump diode
62 — Not used
63 25A** Electronic fan
64 30A** Moon roof
65 20A** Auxiliary power point
(instrument panel)
66 20A** Auxiliary power point (rear of
center console)
67 40A** Front row climate controlled
seats
68 60A** ABS valves
69 60A** ABS pump
70 30A** Third row power fold seat
71 20A** Auxiliary power point/cigar
lighter
72 20A** Auxiliary power point (right rear
quarter panel)
73 — Not used
74 30A** Driver power seat
75 20A* Vehicle power1–PCM
76 20A* Vehicle power2–PCM
77 15A* Vehicle power4–ignition coils
78 — Not used
79 20A* Vehicle power3–PCM
80 — Not used
81 — Not used
82 — Not used
83 — Not used
84 — Not used
85 — Wiper motor relay
* Mini Fuses ** Cartridge Fuses
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WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Note:Inspect the wheel pilot hole
(1) and mounting surface prior to
installation. Remove any visible
corrosion or loose particles.
RUNNING OUT OF FUEL
If you have run out of fuel and need to refill the vehicle with a portable
fuel container, seeRunning out of fuelin theMaintenance and
Specificationschapter for proper fuel filling method using a portable
fuel container and the included fuel filler funnel.Do notinsert the
nozzle of portable fuel containers or any type of aftermarket funnels into
the Easy Fuel“no cap” fuel system as it can be damaged. You must use
the included funnel in such circumstances.
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuelsystem. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.
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Connecting the jumper cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to the jump
starting stud located in the engine
compartment, near the washer fluid
bottle.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
+–
+–
2
3
14
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WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Remove the jumper cable from
the jump starting stud.
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