2012 FORD ESCAPE service

If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number for Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. For vehicles equipped with an automatic transmission, set the parking
brake and shift to P (Park). For vehicles equipped with a manual
transmission, set the parking brake, press and hold the clutch pedal,
place the gearshift in 1 (First), and release the clutch pedal.
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. For vehicles equipped with an automatic transmission, set the parking
brake and shift to P (Park). For vehicles equipped with a manual
transmission, set the parking brake, press and hold the clutch pedal,
place the gearshift in N (Neutral), and release the clutch pedal.
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
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Changing rear window wiper blade
The rear wiper arm is designed without a service position. This reduces
the risk of damage to the blade in an automatic car wash.
To replace the wiper blade:
1. Grab the wiper arm with one
hand close to the arm/blade joint
and pull it as far away from the
glass as possible. Do not use
excessive force because it can break
the wiper arm at the heel. Hold it
there until the next step.
2. Grab the primary structure of the
blade with the other hand close to
the arm/blade joint.
3. Grip tightly and press on the arm/blade joint from beneath and
separate the blade from the arm.
4. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
If you find this procedure too
difficult, please see your dealer.
ENGINE OIL
Checking the engine oil
Refer toscheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park) (automatic transmissions) or 1 (First) (manual transmissions).
4. Open the hood. Protect yourself from engine heat.
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BATTERY
Your vehicle is equipped with a
Motorcraftmaintenance-free
battery which normally does not
require additional water during its
life of service.
If your battery has a cover/shield, make sure it is reinstalled
after the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time. This will minimize the discharge of your battery
during storage.
Note:Electrical or electronic accessories or components added to the
vehicle by the dealer or the owner may adversely affect battery
performance and durability.
WARNING:Batteries normally produce explosive gases which
can cause personal injury. Therefore, do not allow flames, sparks
or lighted substances to come near the battery. When working near the
battery, always shield your face and protect your eyes. Always provide
proper ventilation.
WARNING:When lifting a plastic-cased battery, excessive
pressure on the end walls could cause acid to flow through the
vent caps, resulting in personal injury and/or damage to the vehicle or
battery. Lift the battery with a battery carrier or with your hands on
opposite corners.
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When the engine is cold, check the
level of the engine coolant in the
reservoir.
•The engine coolant should be at the FULL COLD level, or within the
COLD FILL or MIN / MAX range as listed on the engine coolant
reservoir (depending upon application).
•Refer toscheduled maintenance informationfor service interval
schedules.
If the engine coolant has not been checked at the recommended interval,
the engine coolant reservoir may become low or empty. If the reservoir is
low or empty, add engine coolant to the reservoir. Refer toAdding
engine coolantin this chapter.
Note:Automotive fluids are not interchangeable; do not use engine
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
Adding engine coolant
When adding coolant, make sure it is a 50/50 mixture of engine coolant
and distilled water. Add the mixture to the coolant reservoir,when the
engine is cool,until the appropriate fill level is obtained. If coolant is
filled to the COLD FILL RANGE or FULL COLD level when the engine is
not cool, the system will remain underfilled.
WARNING:Do not add engine coolant when the engine is hot.
Steam and scalding liquids released from a hot cooling system
can burn you badly. Also, you can be burned if you spill coolant on hot
engine parts.
WARNING:Do not put engine coolant in the windshield washer
fluid container. If sprayed on the windshield, engine coolant
could make it difficult to see through the windshield.
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•DO NOT MIXdifferent colors or types of coolant in your vehicle.
Make sure the correct coolant is used. Mixing of engine coolants may
harm your engine’s cooling system. The use of an improper coolant
may harm engine and cooling system components and may void the
warranty. Refer toMaintenance product specifications and
capacitiesin this chapter.
Note:Do not use stop leak pellets or cooling system sealants/additives
as they can cause damage to the engine cooling and/or heating systems.
This damage would not be covered under your vehicle’s warranty.
•A large amount of water without engine coolant may be added, in case
of emergency, to reach a vehicle service location. In this instance, the
cooling system must be drained, chemically cleaned with Motorcraft
Premium Cooling System Flush, and refilled with a 50/50 mixture of
engine coolant and distilled water as soon as possible. Water alone
(without engine coolant) can cause engine damage from corrosion,
overheating or freezing.
•Do not use alcohol, methanol, brine or any engine coolants
mixed with alcohol or methanol antifreeze (coolant).Alcohol
and other liquids can cause engine damage from overheating or
freezing.
•Do not add extra inhibitors or additives to the coolant.These
can be harmful and compromise the corrosion protection of the engine
coolant.
For vehicles with overflow coolant systems with a non-pressurized cap
on the coolant recovery system, add coolant to the coolant recovery
reservoir when the engine is cool. Add the proper mixture of coolant and
distilled water to the FULL COLD level. For all other vehicles which have
a coolant degas system with a pressurized cap, or if it is necessary to
remove the coolant pressure relief cap on the radiator of a vehicle with
an overflow system, follow these steps to add engine coolant.
WARNING:To reduce the risk of personal injury, make sure the
engine is cool before unscrewing the coolant pressure relief cap.
The cooling system is under pressure; steam and hot liquid can come
out forcefully when the cap is loosened slightly.
Add the proper mixture of coolant and water to the cooling system by
following these steps:
1. Before you begin, turn the engine off and let it cool.
2. When the engine is cool, wrap a thick cloth around the coolant
pressure relief cap on the coolant reservoir (a translucent plastic bottle).
Slowly turn cap counterclockwise (left) until pressure begins to release.
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Severe climates
If you drive in extremely cold climates:
•It may be necessary to increase the coolant concentration
above 50%.
•NEVER increase the coolant concentration above 60%.
•A coolant concentration of 60% will provide improved freeze
point protection. Increased engine coolant concentrations
above 60% will decrease the overheat protection
characteristics of the engine coolant and may cause engine
damage.
•If available, refer to the chart on the coolant container to
ensure the coolant concentration in your vehicle will provide
adequate freeze protection at the temperatures in which you
drive in the winter months.
If you drive in extremely hot climates:
•It is still necessary to maintain the coolant concentration
above 40%.
•NEVER decrease the coolant concentration below 40%.
•Decreased engine coolant concentrations below 40% will
decrease the corrosion/freeze protection characteristics of the
engine coolant and may cause engine damage.
•If available, refer to the chart on the coolant container to
ensure the coolant concentration in your vehicle will provide
adequate protection at the temperatures in which you drive.
Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system
and engine protection.
What you should know about fail-safe cooling
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The “fail-safe” distance depends on ambient temperatures, vehicle load
and terrain.
How fail-safe cooling works
If the engine begins to overheat:
•
The engine coolant temperature gauge will move to the red (hot) area.
•The service engine soonindicator light will illuminate.
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WARNING:Flexible fuel components and standard unleaded
gasoline fuel components are not interchangeable. If your vehicle
is not serviced in accordance with flexible fuel vehicles procedures,
damage may occur and your warranty may be invalidated.
WARNING:When refueling always shut the engine off and
never allow sparks or open flames near the filler neck. Never
smoke while refueling. Fuel vapor is extremely hazardous under certain
conditions. Care should be taken to avoid inhaling excess fumes.
WARNING:The flow of fuel through a fuel pump nozzle can
produce static electricity, which can cause a fire if fuel is
pumped into an ungrounded fuel container.
Refueling
WARNING:Fuel vapor burns violently and a fuel fire can cause
severe injuries. To help avoid injuries to you and others:
•Read and follow all the instructions on the pump island;
•Turn off your engine when you are refueling;
•Do not smoke if you are near fuel or refueling your vehicle;
•Keep sparks, flames and smoking materials away from fuel;
•Stay outside your vehicle and do not leave the fuel pump unattended
when refueling your vehicle — this is against the law in some places;
•Keep children away from the fuel pump; never let children pump
fuel.
•Do not use personal electronic devices while refueling.
Use the following guidelines to avoid electrostatic charge build-up when
filling an ungrounded fuel container:
•Place approved fuel container on the ground.
•DO NOT fill a fuel container while it is in the vehicle (including the
cargo area).
•Keep the fuel pump nozzle in contact with the fuel container while
filling.
•DO NOT use a device that would hold the fuel pump handle in the fill
position.
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