Introduction 4
Instrument Cluster 20
Warning lights and chimes 20
Gauges 25
Message center 27
Entertainment Systems 36
AM/FM stereo with CD/MP3 36
Auxiliary input jack (Line in) 45
USB port 47
Satellite radio information 50
Navigation system 53
SYNC53
Climate Controls 54
Dual automatic temperature control 54
Rear window defroster 58
Lights 59
Headlamps 59
Turn signal control 63
Bulb replacement 65
Driver Controls 71
Windshield wiper/washer control 71
Steering wheel adjustment 72
Power windows 78
Mirrors 79
Speed control 81
Moon roof 84
Locks and Security 97
Keys 97
Locks 103
Anti-theft system 113
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Seating and Safety Restraints 117
Seating 117
Personal Safety System™ 129
Safety belt system 133
Airbags 143
Child restraints 159
Tires, Wheels and Loading 177
Tire information 179
Tire inflation 182
Tire Pressure Monitoring System (TPMS) 194
Vehicle loading 199
Trailer towing 206
Recreational towing 210
Driving 211
Starting 211
Brakes 216
AdvanceTrac219
Transmission operation 227
Reverse sensing system 229
Rear-view camera system 231
Roadside Emergencies 246
Getting roadside assistance 246
Hazard flasher control 247
Fuel pump/High voltage shut-off switches 248
Fuses and relays 249
Changing tires 258
Wheel lug nut torque 268
Jump starting 270
Wrecker towing 273
Customer Assistance 275
Reporting safety defects (U.S. only) 282
Reporting safety defects (Canada only) 282
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PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer. For more detailed information about towing a trailer, refer to
Trailer towingin theTires, Wheels and Loadingchapter.
Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
HYBRID OPERATION
This hybrid vehicle combines electric and gasoline propulsion without
compromise, to provide breakthrough performance and efficiency. It
requires no special fuels and never has to be plugged in. Familiarizing
yourself with these unique characteristics will help ensure optimal
performance from your new vehicle.
Normal vehicle operation
Starting:Turn the ignition key to the start position while your vehicle is
in P (Park). A green vehicle symbol (called the Ready Indicator Light)
will appear in the lower right corner of the instrument cluster to indicate
the vehicle is on. This indicator will remain on while the vehicle is on,
whether the engine is running or not, to indicate the vehicle is capable of
movement (using its electric motor, engine, or both). The message
center on the cluster will also momentarily displayReady to Drive
when the vehicle is successfully started. The vehicle’s computer will
determine if an engine start is required. Typically, the engine will not
start unless the vehicle is cold, a climate control change is requested, or
the accelerator is depressed.
Note:You may notice higher engine speeds upon start-up. This
temporary condition is normal and necessary to heat up the cabin and
minimize emissions.
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Question Answer
Can you charge the battery with a
plug into an A/C outlet?There are no provisions for
charging the high voltage battery
from a power supply external to
the vehicle.
Can I tow the hybrid behind my
motor home with all four wheels
down?Yes. Your hybrid vehicle can be
“flat-towed” without modification.
See theRecreational towing
section in theTires, Wheels and
Loadingchapter for more
information.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guidethat is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
Notice to owners of pickup trucks and utility type vehicles
WARNING:Utility vehicles have a significantly higher rollover
rate than other types of vehicles.
Before you drive your vehicle, please read this Owner’s Guide carefully.
Your vehicle is not a passenger car. As with other vehicles of this type,
failure to operate this vehicle correctly may result in loss of vehicle
control, vehicle rollover, personal injury or death.
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•How fast the vehicle was travelling; and
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
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High engine or high motor
electronic coolant temperature:
Illuminates when the engine coolant
or motor electronics coolant temperature is high. The message center
displays HIGH ENGINE TEMPERATURE / HIGH MOTOR
TEMPERATURE when the engine coolant or motor electronics are
overheating. Stop the vehicle as soon as safely possible, turn off the
engine, and let it cool. Check the coolant and coolant level. If the light
and message stays on or continues to turn on after the vehicle warms
up, contact your authorized dealer as soon as possible. Continuing to
drive with an overheated engine can cause serious engine damage. This
indicates a problem with the engine or a related component. Refer to
Engine coolant and motor/electronics coolantin theMaintenance
and Specificationschapter.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
AdvanceTrac:Flashes
momentarily when the
AdvanceTrac/traction control is
active. If the light remains on, have
the system serviced immediately, refer to theDrivingchapter for more
information.
AdvanceTracoff:Illuminates solid
when the traction control has been
disabled by the driver. Flashes for
3 seconds and turns solid when
trailer sway is disabled by driver.
Refer to theDrivingchapter for more information.
Low tire pressure warning:
Illuminates when your tire pressure
is low. If the light remains on at
start up or while driving, the tire
pressure should be checked. Refer
toInflating your tiresin theTires, Wheels and Loadingchapter. When
the ignition is first turned to on, the light will illuminate for three
seconds to ensure the bulb is working. If the light does not turn on or
begins to flash, have the system inspected by your authorized dealer. For
more information on this system, refer toTire pressure monitoring
system (TPMS)in theTires, Wheels and Loadingchapter.
OFF
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LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle have low tire pressure. Refer toInflating your tiresin theTires,
Wheels and Loadingchapter.
TIRE PRESSURE MONITOR FAULT— Displayed when the Tire
Pressure Monitoring System is malfunctioning. If the warning stays on or
continues to come on, have the system inspected by your authorized
dealer.
TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use. For more
information on how the system operates under these conditions, refer to
Tire Pressure Monitoring System (TPMS)in theTires, Wheels and
Loadingchapter. If the warning stays on or continues to come on, have
the system inspected by your authorized dealer
ENGINE OIL CHANGE SOON— Displayed when the engine oil life
remaining is 10% or less.
OIL CHANGE REQUIRED— Displayed when the oil life left reaches
0%.
MYKEY ACTIVE DRIVE SAFELY— Displayed at startup when
MyKeyis in use. Refer toMyKeyin theLocks and Securitychapter
for more information.
KEY COULD NOT PROGRAM— Displayed when an attempt is made
to program a spare key using two existing MyKeys. Refer toMyKeyin
theLocks and Securitychapter for more information.
VEHICLE SPEED 80 MPH MAX— Displayed when a MyKeyis in
use and the Admin has enabled the MyKey speed limit and the vehicle
speed is 80 mph (130 km/h). Refer toMyKeyin theLocks and
Securitychapter for more information.
SPEED LIMITED TO 80 MPH— Displayed when starting the vehicle
and MyKeyis in use and the MyKey speed limit is on. Refer toMyKey
in theLocks and Securitychapter for more information.
CHECK SPEED DRIVE SAFELY— Displayed when a MyKeyis in
use and the optional setting is on and the vehicle exceeds a preselected
speed. Refer toMyKeyin theLocks and Securitychapter for more
information.
VEHICLE NEAR TOP SPEED— Displayed when a MyKeyis in use
and the MyKey speed limit is on and the vehicle speed is approaching
80 mph (130 km/h). Refer toMyKeyin theLocks and Security
chapter for more information.
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Rear window wiper/washer controls
For rear wiper operation, rotate the
rear window wiper and washer
control to the desired position.
Select:
2 — Normal speed operation of rear
wiper.
1 — Intermittent operation of rear
wiper.
O (off) — Rear wiper and washer off.
For rear wash cycle, rotate (and hold as desired) the rear wiper/washer
control to either
position.
From either position, the control will automatically return to the 2 or O
(off) position.
TILT STEERING WHEEL
To adjust the steering wheel:
1. Pull down the steering column tilt
lever.
2. Move the steering wheel up or
down until you find the desired
location.
3. Push the steering column tilt
lever up. This will lock the steering
wheel in position.
WARNING:Never adjust
the steering wheel when the
vehicle is moving.
Driver Controls
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