2012 FORD ESCAPE HYBRID steering

Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call 1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your low voltage
(underhood) battery.
Roadside Emergencies
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
15 10A Climate control
16 15A Not used (spare)
17 20A All lock motor feeds, Liftgate
release, Liftglass release
18 20A Heated seat
19 25A Rear wiper
20 15A Datalink
21 15A Fog lamps
22 15A Park lamps
23 15A High beam headlamps
24 20A Horn relay
25 10A Demand lamps
26 10A Instrument panel cluster
27 20A Ignition switch
28 5A Radio
29 5A Instrument panel cluster
30 5A Not used (spare)
31 10A Restraints control module
32 10A Rear video camera module
33 10A Not used (spare)
34 5A Not used (spare)
35 10A Four wheel drive, Electronic
power assist steering (EPAS),
110V inverter module, Park aid
module, Active park assist module
36 5A Passive anti-theft system (PATS)
transceiver
37 10A Not used (spare)
38 20A Subwoofer/Amp (premium radio)
39 20A Radio, Radio amplifier
(navigation)
40 20A Front power point
Roadside Emergencies
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The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
A 80A Midi Power steering control module
B 125A Midi Passenger compartment fuse
panel
1 15A* Heated mirror
2 30A** Rear defroster
3 20A** Rear power point
4 40A** Electric vacuum pump
5 10A* Powertrain control module (PCM)
– keep alive power, PCM relay,
Transmission control module,
Canister vent
6 — Not used
7 15A* Liftgate latch
8 5A* Traction battery control module
9 50A** Brake control module
10 30A** Front wipers
11 — Not used
12 40A** Blower motor
13 — Not used
Roadside Emergencies
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CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Note:The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare tire is in use. To restore the full functionality
of the monitoring system, all road wheels equipped with tire pressure
monitoring sensors must be mounted on the vehicle.
Have a flat serviced by an authorized dealer in order to prevent damage to
the TPMS sensors, refer toTire pressure monitoring system (TPMS)in
theTires, Wheels and Loadingchapter. Replace the spare tire with a road
tire as soon as possible. During repairing or replacing of the flat tire, have
the authorized dealer inspect the TPMS sensor for damage.
WARNING:The use of tire sealants may damage your tire
pressure monitoring system (TPMS) and should not be used.
However, if you must use a sealant, the TPMS sensor and valve stem
on the wheel must be replaced by an authorized Ford dealer.
WARNING:Refer toTire pressure monitoring system (TPMS)
in theTires, Wheels and Loadingchapter for important
information. If the tire pressure monitor sensor becomes damaged, it
will no longer function.
Dissimilar spare tire/wheel information
WARNING:Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that
is different in brand, size or appearance from the road tires and wheels
and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter “T” for tire
size and may have “Temporary Use Only” molded in the sidewall
Roadside Emergencies
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•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs,wipe off immediately.Damage may not be
covered by your warranty.
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
INTERIOR
For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with MotorcraftProfessional Strength
Carpet & Upholstery Cleaner (ZC-54).
•If grease or tar is present on the material, spot-clean the area first
with MotorcraftSpot and Stain Remover (ZC-14). In Canada, use
MotorcraftMulti-Purpose Cleaner (CXC-101).
Cleaning
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Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance
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NORMAL SCHEDULED MAINTENANCE AND LOG
Your vehicle is equipped with a oil minder system that indicates when
the engine oil should be changed under normal operating conditions.
This means you won’t have to remember to change the oil on a
mileage-based schedule; the vehicle lets you know when an oil change is
due by displaying ENGINE OIL CHANGE DUE NEXT SERVICE or OIL
CHANGE REQUIRED in the message center.
Normal Scheduled Maintenance
Every 10,000 miles
(16,000 km) or
12 monthsChange engine oil and filter
Rotate tires, inspect tire wear and measure tread
depth
Perform multi-point inspection (recommended)
Inspect automatic transmission fluid level (if
equipped with dipstick); consult dealer for
requirements
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake
Inspect cabin air filter (if equipped)
Inspect engine cooling system strength and hoses
(non-hybrid vehicles)
Inspect engine cooling system and
motor/electronics cooling system strength and
hoses (hybrid vehicles)
Inspect exhaust system and heat shields
Inspect half-shaft boots (if equipped)
Inspect rear axle and U-joints; lubricate if
equipped with grease fittings (AWD vehicles)
Inspect steering linkage, ball joints, suspension,
tie-rod ends, driveshaft and U-joints; lubricate if
equipped with grease fittings
Inspect wheels and related components for
abnormal noise, wear, looseness or drag
Reset your oil minder system after each engine oil and filter change;
refer to theInstrument Clusterchapter
Do not exceed one year or 10,000 miles (16,000 km) between
service intervals
Scheduled Maintenance
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in front seat ............................164
in rear seat ..............................164
LATCH .....................................167
recommendations ...................161
Child safety seats - booster
seats ...........................................173
Cleaning your vehicle
engine compartment ..............284
instrument panel ....................286
interior .....................................287
plastic parts ............................285
washing ....................................283
waxing .....................................283
wheels ......................................284
wiper blades ............................286
Climate control (see Air
conditioning or Heating) ............54
Clock ............................................36
Compass, electronic ....................73
calibration .................................74
set zone adjustment .................74
Console ........................................75
Controls
power seat ...............................121
steering column ........................83
Coolant
checking and adding ......301–303
refill capacities ................306, 324
specifications ..........................324
Cruise control
(see Speed control) ....................81
Customer Assistance ................246
Ford Extended Service
Plan ..................................332, 335
Getting assistance outside
the U.S. and Canada ..............279
Getting roadside assistance ...246
Getting the service you
need .........................................275Ordering additional owner’s
literature .................................281
Utilizing the
Mediation/Arbitration
Program ...................................279
D
Daytime running lamps
(see Lamps) ................................61
Dipstick
automatic transmission
fluid ..........................................319
engine oil .................................296
Driving under special
conditions ..................228, 240, 243
sand .........................................241
snow and ice ...........................243
through water .................242, 245
E
Electronic message center .........27
Emergencies, roadside
jump-starting ..........................270
running out of fuel .........269, 312
Emission control system ..........316
Engine ........................................327
cleaning ...................................284
idle speed control ...................299
lubrication specifications .......324
refill capacities ........................324
service points ..................293–294
Engine block heater .................214
Engine oil ..................................296
checking and adding ..............296
dipstick ....................................296
filter, specifications ........298, 323
recommendations ...................298
refill capacities ........................324
Index
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