Driving:The gas engine automatically starts and stops to provide power
when it’s needed and to save fuel when it’s not. While coasting at low
speeds, coming to a stop, or standing, the gas engine normally shuts
down and the vehicle operates in electric-only mode. Conditions that
may cause the engine to start up or remain running include:
•Considerable vehicle acceleration
•Vehicle speed above 40 mph (65 km/h)
•Ascending a hill
•Charge level of high voltage battery is low
•Very high or low outside temperature (to provide system
cooling/heating)
•Engine not warm enough to provide passenger requested cabin
temperature
Stopping:The gas engine may shut off to conserve fuel as you come to
a stop. Restarting the vehicle is not required. Simply step on the
accelerator when you are ready to drive.
Transmission Operation:Due to the technologically advanced,
electronically-controlled Continuously Variable Transaxle (eCVT) you will
not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s
transmission is designed to do its work seamlessly.
Since engine speed is controlled by the transmission, it may seem
elevated at times. This is normal hybrid operation and helps
deliver fuel efficiency and performance.
Neutral:It is not recommended to idle the vehicle in N (Neutral) for
extended periods of time because this will discharge your high voltage
battery and decrease fuel economy. Because of the unique nature of the
hybrid vehicle, the engine will not start in the N (Neutral) position. Also,
the engine cannot provide power to the hybrid system in N (Neutral).
Low Gear:L (Low gear) is designed to mimic the enhanced engine
braking available in non-hybrid vehicles. L (Low gear) will produce high
engine speeds to provide necessary engine braking. This is normal and
will not damage your vehicle.
Reverse:(R) Reverse Gear vehicle speed is limited to 22 mph
(35 km/h).
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•To improve the A/C cool down, drive with the windows slightly open
for 2-3 minutes after start up or until the vehicle has been “aired out.”
•A small amount of air may be felt from the floor vent regardless of the
air distribution setting that is selected.
During extreme high ambient temperatures when idling stationary for
extended periods of time in gear, it is recommended to run the A/C in
the MAX A/C position, reduce blower fan speed from the highest setting
and put the vehicle’s transmission into the P (Park) gear position to
continue to receive cool air from your A/C system.
For maximum cooling performance:
•Automatic operation:
1. Press AUTO for full automatic operation.
2. Do not override A/C or
(recirculated air).
3. Set the temperature to 60°F (16°C).
•Manual operation:
1. Select A/C.
2. Select
or.
3. Select
(recirculated air) to provide colder airflow.
4. Set the temperature to 60°F (16°C).
5. Set highest fan setting initially, then adjust to maintain comfort.
To aid in side window defogging/demisting in cold weather:
1. Select
.
2. Select A/C.
3. Adjust the temperature control to maintain comfort.
4. Set the fan speed to the highest setting.
5. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
Climate Controls
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WARNING:Do not drive your vehicle until you verify that the
brake lamps are working.
WARNING:When doing this procedure, you will be taking the
vehicle out of park which means the vehicle can roll freely. To
avoid unwanted vehicle movement, always fully set the parking brake
prior to doing this procedure. Use wheel chocks if appropriate.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer as soon as possible.
AUTOMATIC TRANSMISSION OPERATION
Understanding the gearshift positions of the
electronically-controlled Continuously Variable Transmission
(eCVT)
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
1. Start the engine
2. Release the parking brake
3. Press the brake pedal
4. Move the gearshift lever into the
desired gear
To put your vehicle in P (Park):
1. Come to a complete stop
2. Move the gearshift lever and
securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
Driving
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JUMP STARTING (LOW VOLTAGE [UNDERHOOD] BATTERY ONLY)
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
If your low voltage (underhood) battery becomes disconnected or
disabled for any reason, the vehicle controller must relearn the engine’s
operating characteristics in order to operate it at maximum efficiency.
This relearning process occurs the first time the vehicle is driven after
reconnecting the low voltage battery. If the learning procedure does not
have time to complete during the drive, the engine will continue to
operate for 3-5 seconds after you turn the ignition off to complete the
relearning process. This is a normal condition and will not re-occur until
the low voltage battery is disconnected again. Refer toLow voltage
(underhood) batteryin theMaintenance and Specificationchapter
for more information.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Roadside Emergencies
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
On FWD vehicles, if your vehicle is to be towed from the front, ensure
proper wheel lift equipment is used to raise the front wheels off the
ground. The rear wheels can be left on the ground when towed in this
fashion.
If your vehicle is to be towed from the rear using wheel lift equipment, it
isrequiredthat the front wheels (drive wheels) be placed on a dolly to
prevent damage to the transmission.
On 4WD vehicles, it isrequiredthat your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transmission, 4WD system or vehicle.
Roadside Emergencies
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Item CapacityFord Part Name or
equivalentFord Part Number / Ford
Specification
Engine oil 5.3 quarts (5.0L)•MotorcraftSAE
5W-20 Premium
Synthetic Blend Motor
Oil (US)
•MotorcraftSAE
5W-20 Full Synthetic
Motor Oil (US)
•MotorcraftSAE
5W-20 Super Premium
Motor Oil (Canada)
•MotorcraftSAE
5W-20 Synthetic Motor
Oil (Canada)
2
•XO-5W20-QSP (US)
•XO-5W20-QFS (US)
•CXO-5W20-LSP12
(Canada)
•CXO-5W20-LFS12
(Canada) /
WSS-M2C945-A with API
Certification Mark
Automatic eCVT
transmission fluid5.3 quarts
(5.0L)
3
Motorcraft
MERCONLV AT F
4
XT-10-QLV /
MERCONLV
Rear axle fluid (4WD) 2.96 pints (1.4L)
5
MotorcraftSAE
80W-90 Premium Rear
Axle Lubricant
6
XY-80W90-QL /
WSP-M2C197-A
Power Transfer Unit
fluid (4WD)
7
12 ounces
(0.35L)MotorcraftSAE
75W-140 Rear Axle
LubricantXY-75W140-QL /
WSL-M2C192-A
Maintenance and Specifications
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Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance
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NORMAL SCHEDULED MAINTENANCE AND LOG
Your vehicle is equipped with a oil minder system that indicates when
the engine oil should be changed under normal operating conditions.
This means you won’t have to remember to change the oil on a
mileage-based schedule; the vehicle lets you know when an oil change is
due by displaying ENGINE OIL CHANGE DUE NEXT SERVICE or OIL
CHANGE REQUIRED in the message center.
Normal Scheduled Maintenance
Every 10,000 miles
(16,000 km) or
12 monthsChange engine oil and filter
Rotate tires, inspect tire wear and measure tread
depth
Perform multi-point inspection (recommended)
Inspect automatic transmission fluid level (if
equipped with dipstick); consult dealer for
requirements
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake
Inspect cabin air filter (if equipped)
Inspect engine cooling system strength and hoses
(non-hybrid vehicles)
Inspect engine cooling system and
motor/electronics cooling system strength and
hoses (hybrid vehicles)
Inspect exhaust system and heat shields
Inspect half-shaft boots (if equipped)
Inspect rear axle and U-joints; lubricate if
equipped with grease fittings (AWD vehicles)
Inspect steering linkage, ball joints, suspension,
tie-rod ends, driveshaft and U-joints; lubricate if
equipped with grease fittings
Inspect wheels and related components for
abnormal noise, wear, looseness or drag
Reset your oil minder system after each engine oil and filter change;
refer to theInstrument Clusterchapter
Do not exceed one year or 10,000 miles (16,000 km) between
service intervals
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