Condition Potential Causes
Lost any key•For programming spare keys, refer to the
Programming spare keyssection in this chapter.
I accidentally
programmed all
keys as MyKeys•Vehicle has a non Ford-approved remote start
system that is recognized as an admin key. Refer to
theUsing MyKeywith remote start systems
section to reset all MyKeysas admin keys.
No MyKey
function•An admin intelligent access key is present at a
push-and-start vehicle.
•No MyKeysare programmed to the vehicle.
Refer toCreate a MyKeysection.
•Vehicle has been started using a non
Ford-approved remote start system (as an admin
key) then a MyKeyis inserted without restarting
the engine.
MyKey
programmed
total includes
one additional
key•Unknown key has been programmed to the
vehicle as a MyKey.
•Vehicle is equipped with a non Ford-approved
remote start system. Refer toUsing MyKeywith
remote start systemssection.
Admin keys
programmed
total includes
one additional
key•Unknown key has been programmed to the
vehicle as admin key.
•Vehicle is equipped with a non Ford-approved
remote start system. Refer toUsing MyKeywith
remote start systemssection.
MyKeydistance
does not
accumulate•MyKeyis not being used by the intended user.
•MyKeysystem has been recently cleared.
•Vehicles has been remote started using a non
Ford-approved remote start system (as if an admin
key) then a MyKeyis inserted without recycling
the MyKeyin ignition.
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CHILDPROOF DOOR LOCKS
•When these locks are set, the
rear doors cannot be opened from
the inside.
•The rear doors can be opened
from the outside when the
childproof door locks are set, but
the doors are unlocked.
The childproof locks are located on
the rear edge of each rear door and
must be set separately for each
door. Setting the lock for one door
will not automatically set the lock
for both doors.
•Insert the key and turn to the
lock position (key horizontal) to
engage the childproof locks.
•Insert the key and turn to the
unlock position (key vertical) to
disengage the childproof locks.
REMOTE ENTRY SYSTEM
The integrated keyhead transmitters (IKTs) and intelligent access keys
(IA key) comply with part 15 of the FCC rules and with RSS-210 of
Industry Canada. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
The typical operating range for your transmitter is approximately 33 feet
(10 meters) unless equipped with remote start, which allows for greater
range performance. A decrease in operating range could be caused by:
•weather conditions,
•nearby radio towers,
•structures around the vehicle, or
•other vehicles parked next to your vehicle.
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The transmitter allows you to:
•remotely unlock the vehicle doors
.
•remotely lock all the vehicle doors
.
•remotely open the power liftgate (if equipped)
.
•remotely start/stop the vehicle (if equipped)
. Refer toRemote
startlater in this section.
•activate the personal alarm
.
•arm and disarm the perimeter anti-theft system.
•operate the illuminated entry feature.
Refer toIntelligent accessin this section for more features.
The remote entry lock/unlock feature operates in any ignition position
except while the vehicle is in the start position. The panic feature
operates with the ignition off.
If there are problems with the remote entry system, make sure to take
ALL integrated keyhead transmitters or intelligent access keys
with you to the authorized dealer in order to aid in troubleshooting the
problem.
Intelligent access (if equipped)
Your intelligent access system uses a radio frequency (RF) signal to
communicate with your vehicle and authorize your vehicle to unlock
when commanded (either by touching the inside of the driver or front
passenger exterior door handle, by activating the exterior power liftgate
button, or a button on the transmitter itself). If excessive RF
interference is present in the area, or if your transmitter battery is low, it
may be necessary to mechanically unlock your door. The mechanical key
blade in your IA key can be used to open the driver’s door in this
situation (refer toIntelligent access keyin this chapter for more
information on the location and use of the mechanical key blade).
Your vehicle will allow you to unlock and enter your vehicle without
actively using a key or transmitter. You can use the intelligent access
feature at the front doors or at the liftgate. You can activate the
intelligent access feature as long as you have one of your IA keys within
range of the front doors or the liftgate.
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Activating intelligent access at the front doors:If your IA key is
within 3 feet (1 meter) of the front doors you can activate your
intelligent access system by pulling a front exterior door handle. The
door(s) will automatically unlock and the door can be opened.
To lock the doors, press and hold for half a second the lock area on
either front door handle (black button on chrome handled doors or the
small bump on painted door handles).
Activating intelligent access at the liftgate:If your IA key is within
3 feet (1 meter) of the liftgate, you can activate your intelligent access
system by pressing the exterior liftgate release button on the top of the
liftgate pull-cup handle. The liftgate will release and open.
Push button start:The push button start system allows you to start
your vehicle without using a key. Refer toPush button start systemin
theDrivingchapter.
Unlocking the doors/two-stage unlock
1. Pressand release to unlock the driver’s door.
Note:The interior lamps and turn signal lamps will illuminate.
2. Press
and release again within three seconds to unlock all the
doors. The turn signals will flash.
The remote entry system activates the illuminated entry feature; this
feature turns on the lamps for 25 seconds or until the ignition is turned
on.
The battery saver feature will turn off the lamps 10 minutes after the
ignition is turned off.
Two-stage unlocking may be disabled or enabled by simultaneously
pressing the
andcontrols on the transmitter for four seconds
(disabling two stage unlock allows all vehicle doors to unlock
simultaneously). The turn signal lamps will illuminate twice to indicate
that two-stage unlock was enabled or disabled. The unlocking mode will
be applied to remote entry, keyless entry and intelligent access (if
equipped).
Two-stage unlocking may also be disabled or enabled through the
message center if this is an available message center option or by your
authorized dealer. Refer toMessage centerin theInstrument Cluster
chapter.
If equipped with an IA key, when two-stage unlocking is disabled,
intelligent access at the driver’s door results in an unlock of all doors
(not just the driver door).
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Locking the doors
1. Pressand release to lock all the doors. The turn signal lamps will
illuminate.
2. Press
and release again within three seconds to confirm that all
the doors are closed.Note:The doors will lock again, the horn will chirp
and the turn lamps will illuminate if all the doors and liftgate are closed.
Note:If any door or the liftgate is not closed, or if the hood is not
closed on vehicles equipped with a perimeter alarm or remote start, the
horn will chirp twice and the lamps will not flash.
Car finder
Press
twice within three seconds. The horn will chirp and the turn
lamps will flash. It is recommended that this method be used to locate
your vehicle, rather than using the panic alarm.
Sounding a panic alarm
Press
to activate the alarm. Press again or turn the ignition to on to
deactivate.
Note:The panic alarm will only operate when the ignition is off.
Opening the power liftgate (if equipped)
Presstwice within three seconds to fully unlatch and open the
liftgate.
WARNING:Make sure all persons are clear of the liftgate area
before using power liftgate control.
In order to fully lower and latch the liftgate, press the control twice.
If the liftgate stops mid-travel, it may have detected an obstacle. Check
to ensure the liftgate swing zone is free from obstruction and reset the
power assist by manually closing the liftgate. Normal operation can then
be resumed. Liftgate open/close can be reversed by pressing
twice
within three seconds.
WARNING:Make sure the liftgate is closed to prevent exhaust
fumes from being drawn into the vehicle. This will also prevent
passengers and cargo from falling out. If you must drive with the
liftgate open, keep the vents open so outside air comes into the
vehicle.
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The lights will not turn off if:
•they have been turned on with the dimmer control, or
•any door is open.
Illuminated exit
When all vehicle doors are closed, the ignition is turned off and the key
is removed from the ignition (IKT only), the interior dome lamps,
parking lamps and the puddle lamps (if equipped) will illuminate.
The lamps will turn off if all the doors remain closed and
•25 seconds elapse, or
•the key is inserted in the ignition (IKT only) or (if equipped with
intelligent access with push button start feature) the start button is
pressed.
Battery saver
The battery saver will shut off the lamps 10 minutes after the ignition
has been turned off.
•If the dome lamps were turned on using the panel dimmer control, the
battery saver will shut them off 10 minutes after the ignition has been
turned off.
•If the courtesy lamps were turned on because one of the vehicle doors
or the trunk was opened, the battery saver will shut them off
10 minutes after the ignition has been turned off.
•The battery saver will shut off the headlamps 10 minutes after the
ignition has been turned off.
Accessory mode battery saver for intelligent access keys
(if equipped)
If you shut off the engine and leave the ignition in the on or accessory
mode, the ignition will shut off after 30 minutes.
Remote start (if equipped)
The remote start feature allows you to start the engine from outside the
vehicle. If your transmitter has a
icon, you have remote start. The
remote start feature has an extended operating range which allows you
to remote start your vehicle from a farther distance from your vehicle.
All the buttons have this increased range performance capability when
equipped with remote start.
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Vehicles with automatic climate control can be configured to operate
when the vehicle is started. Refer toRemote start climate optionsin
theClimate Controlschapter for more information and also refer to
Message centerin theInstrument Clusterchapter to learn how to
enable different climate options. A manual climate control system will
run at the setting it was set to when the vehicle was last turned off.
To help make the vehicle as comfortable as possible, the engine idle can
be increased during a remote start. You can enable or disable engine idle
increase by selecting Remote Start Quiet in the message center. Refer to
Message centerin theInstrument Clusterchapter.
Many states and provinces have restrictions for the use of remote start.
Check your local and state or provincial laws for specific requirements
regarding remote start systems.
Note:Do not use remote start if your vehicle is low on fuel.
WARNING:To avoid exhaust fumes, do not use remote start if
your vehicle is parked indoors or areas that are not well
ventilated.
The remote start system will not work if:
•The ignition is on.
•The alarm system is triggered.
•The feature has been disabled.
•The hood is not closed.
•Two remote vehicle starts have already been attempted within the last
hour.
•The vehicle is not in P (Park).
•The vehicle battery voltage is too low.
Starting the engine with remote start
The remote start label on your transmitter details the engine starting
procedure. To start the engine using remote start:
Note:Each button press must be done within three seconds of each
other. If this sequence is not followed, the vehicle will not remote start
and the horn will not chirp.
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1. Pressto lock all the doors.
2. Press
two times. The exterior
lamps will flash twice.
If for some reason, the system fails to start, the horn will chirp.
Note:If the vehicle has been remote started and is equipped with an
IKT, you must turn the ignition on before driving the vehicle. If equipped
with an IA transmitter, you must press the START/STOP button on the
instrument panel once while applying the brake pedal before driving the
vehicle.
The power windows will be inhibited during the remote start and the
radio will not turn on automatically.
The parking lamps will remain on and the engine will run for 5, 10, or
15 minutes, depending on how you programmed the system. To select
the duration of the remote start system refer toMessage centerin the
Instrument Clusterchapter.
Extending the engine run time
To keep the engine running for another remote start duration, repeat
Steps 1 and 2 with the engine still running. If you programmed the
duration to last 10 minutes, the second 10 minutes will begin
immediately so that, for example, if the vehicle had been running from
the first remote start for five minutes, the engine will continue to run for
a total of 15 minutes. You can only extend the remote start once.
If the vehicle is remote started then remote stopped, wait at least five
seconds before remote starting a second time.
The ignition must be turned on and then back off or allow one hour to
pass before using remote start again if additional remote starts are
desired.
Turning the engine off after using remote start
•Press
one time. The parking lamps will turn off.
You may have to be closer to the vehicle than when starting due to
ground reflection and the added noise of the running engine.
You can disable or enable the remote start system through the message
center. Refer toMessage centerin theInstrument Clusterchapter.
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