Seating and Safety Restraints 89
Seating 89
Safety restraints 97
Airbags 106
Child restraints 116
Tires, Wheels and Loading 138
Tire information 140
Tire inflation 142
Tire Pressure Monitoring System (TPMS) 158
Vehicle loading 165
Trailer towing 173
Trailer brake controller-integrated 178
Recreational towing 183
Driving 184
Starting 184
Brakes 189
Traction Control™ 191
Traction Control™/AdvanceTrac192
AdvanceTrac192
Transmission operation 202
Reverse sensing system 208
Rear-view camera system 210
Roadside Emergencies 214
Getting roadside assistance 214
Hazard flasher control 215
Fuel pump shut-off switch 216
Fuses and relays 217
Changing tires 225
Wheel lug nut torque 234
Jump starting 235
Wrecker towing 239
Table of Contents
2
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
Roadside Emergencies
214
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Note:Inspect the wheel pilot hole
(1) and mounting surface prior to
installation. Remove any visible
corrosion or loose particles.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Roadside Emergencies
235
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Roadside Emergencies
236
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor/fuel injection system.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
+–
+–
2
3
14
Roadside Emergencies
237
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
+–
+–
DA
B
C
4D1
2
3
Roadside Emergencies
238
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 32 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Ford Authorized Parts used with every covered repair.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
306
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
plastic parts ............................252
safety belts ..............................254
washing ....................................250
waxing .....................................251
wheels ......................................251
wiper blades ............................253
Climate control (see Air
conditioning or Heating) ......48–50
Clock ......................................30, 32
Compass, electronic ....................27
calibration .................................27
set zone adjustment .................27
Controls
power seat .................................91
steering column ........................71
Coolant
checking and adding ..............266
refill capacities ................270, 296
specifications ..........................296
Cruise control
(see Speed control) ....................70
Customer Assistance ................214
Ford Extended Service
Plan ..................................306, 309
Getting assistance outside the
U.S. and Canada .....................246
Getting roadside assistance ...214
Getting the service you
need .........................................241
Ordering additional owner’s
literature .................................248
Utilizing the
Mediation/Arbitration
Program ...................................246
D
Daytime running lamps
(see Lamps) ................................52Dipstick
automatic transmission
fluid ..........................................286
engine oil .................................260
Driveline universal joint and
slip yoke ....................................286
Driving under special
conditions
through water .........................213
E
Electronic message center .........21
Emergencies, roadside
jump-starting ..........................235
Emergency Flashers .................215
Emission control system ..........282
Engine ........................................300
cleaning ...................................252
coolant .....................................266
fail-safe cooling .......................271
idle speed control ...................263
lubrication specifications .......296
refill capacities ........................296
service points ..........................259
starting after a collision .........216
Engine block heater .................188
Engine oil ..................................260
checking and adding ..............260
dipstick ....................................260
filter, specifications ........262, 295
recommendations ...................262
refill capacities ........................296
specifications ..........................296
Event data recording ....................8
Exhaust fumes ..........................187
F
Fail safe cooling ........................271
Index
331
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)