2012 FORD E SERIES tow

To activate tow/haul, press the
button on the end of the gearshift
lever.
The TOW HAUL indicator light will
illuminate in the instrument cluster.
Tow/haul delays upshifts to reduce frequency of transmission shifting.
Tow/haul also provides engine braking in all forward gears when the
transmission is in the D (Overdrive) position; this engine braking will
slow the vehicle and assist the driver in controlling the vehicle when
descending a grade. Depending on driving conditions and load
conditions, the transmission may downshift, slow the vehicle and control
the vehicle speed when descending a hill, without the accelerator pedal
being pressed. The amount of downshift braking provided will vary based
upon the amount the brake pedal is depressed.
To deactivate the tow/haul feature and return to normal driving mode,
press the button on the end of the gearshift lever. The TOW HAUL light
will no longer be illuminated.
When you shut-off and restart the engine, the transmission will
automatically return to normal D (Overdrive) mode (Tow/Haul OFF).
WARNING:Do not use the tow/haul feature when driving in icy
or slippery conditions as the increased engine braking can cause
the rear wheels to slide and the vehicle to swing around with the
possible loss of vehicle control.
3 (Third)
Transmission starts and operates in third gear only.
Used for improved traction on slippery roads. Selecting 3 (Third)
provides engine braking.
2 (Second)
Use 2 (Second) to start-up on slippery roads or to provide additional
engine braking on downgrades.
Driving
206
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

Note:The default setting for the rear camera delay is off. Press the
“Settings” button found on the navigation screen (if equipped) to set the
rear camera delay feature to on or off.
When towing, the camera system will only see what is being towed
behind the vehicle; this might not provide adequate coverage as it
usually provides in normal operation and some objects might not be
seen.
The camera lens for the camera is located on the back door. Keep the
lens clean so the video image remains clear and undistorted. Clean the
lens with a soft, lint-free cloth and non-abrasive cleaner.
Note:If the camera system image is not clear or seems distorted, it may
be covered with water droplets, snow, mud or any other substance. If
this occurs, clean the camera lens before using the camera system.
WARNING:The camera system is a reverse aid supplement
device that still requires the driver to use it in conjunction with
the rearview mirror and the side mirrors for maximum coverage.
WARNING:Objects that are close to either corner of the
bumper or under the bumper, might not be seen on the screen
due to the limited coverage of the camera system.
WARNING:Backup as slow as possible since higher speeds
might limit your reaction time to stop the vehicle.
WARNING:Do not use the camera system with the backdoor
open.
If the back end of the vehicle is hit or damaged, then check with your
authorized dealer to have your rear video system checked for proper
coverage and operation.
Night time and dark area use
At night time or in dark areas, the camera system relies on the reverse
lamp lighting to produce an image. Therefore it is necessary that both
reverse lamps are operating in order to get a clear image in the dark. If
either of the lamps are not operating, stop using the camera system, at
least in the dark, until the lamp(s) are replaced and functioning.
Driving
211
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

VEHICLE USED AS A STATIONARY POWER SOURCE
Auxiliary equipment called power take-off or PTO, is often added to the
engine or transmission to operate utility equipment. Examples include a
wheel-lift for tow trucks, cranes, tools for construction or tire service and
pumping fluids. PTO applications draw auxiliary horsepower from the
powertrain, often while the vehicle is stationary. In this condition, there
is limited cooling air flow through the radiator and around the vehicle
that normally occurs when a vehicle is moving. The aftermarket PTO
system installer, having the most knowledge of the final application, is
responsible for determining whether additional chassis heat protection or
powertrain cooling is required, and alerting the user to the safe and
proper operation.
Your vehicle is qualified for use as a stationary power source, within
limits detailed in theFord Truck Body Builders Layout Book,found at
www.fleet.ford.com/truckbbas, and through the Ford Truck Body Builders
Advisory Service.
Gas engine vehicles are qualified for up to 10 minutes of continuous
operation as a stationary power source, due to the potential for the
normal venting of fuel vapors. Further consult your aftermarket PTO
installer, since the duration of operation limit for the aftermarket PTO
may be less than the vehicle is capable of.
DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly. Never drive through water
that is higher than the bottom of
the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall.Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
Driving
213
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
Roadside Emergencies
214
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
•Press the flasher control and all
front and rear direction signals
will flash.
•Press the flasher control again to
turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
Roadside Emergencies
215
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
40 20A Amplifier
41 15A Radio, Switch illumination,
Reverse camera mirror, Automatic
dimming rear view mirror
42 10A Upfitter switch
43 10A Stripped chassis IP connector #1
44 10A Trailer tow battery charge relay
45 5A Wipers, Stripped chassis Engine
connector 3
46 7.5A Passenger airbag deactivation
indicator (PADI)
47 30A circuit
breakerWindows accessory delay
48 Relay Delayed accessory
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the Power Distribution Box before reconnecting the
battery or refilling fluid reservoirs.
If your vehicle is equipped with a dual battery, disconnecting the
primary under-hood battery DOES NOT remove power from all
circuits.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
Roadside Emergencies
221
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 HC Micro Relay Powertrain control module (PCM)
2 HC Micro Relay Starter solenoid
3 HC Micro Relay Wiper
4 HC Micro Relay Trailer tow battery charge
5 HC Micro Relay Fuel pump
6 HC Micro Relay Trailer tow park lamp
7 HC Micro Relay Upfitter #4
8 HC Micro Relay Upfitter #3
9 HC Micro Relay Modified vehicle and stripped
chassis run/start
10 — Not used
11 — Not used
12 40A** Modified vehicle and stripped
chassis run/start
13 30A** Starter solenoid relay
14 40A** Run start relay
15 40A** Modified vehicle and stripped
chassis battery
16 50A** Auxiliary A/C blower
Roadside Emergencies
222
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
17 50A** Trailer tow battery charge, Trailer
tow park feed
18 30A** Electric trailer brake, Trailer
brake controller
19 30A** Upfitter #1
20 30A** Upfitter #2
21 — Not used
22 — Not used
23 G8VA relay A/C clutch
24 G8VA relay Horn relay (stripped chassis)
25 HC Micro relay Run/start
26 — Not used
27 — Not used
28 20A* Back up lamp
29 10A* A/C clutch
30 10A* Brake on/off (BOO) switch
31 10A* Cluster battery (stripped chassis)
32 50A** Blower motor
33 40A** Anti-lock brake system (ABS)
pump
34 20A** Stripped chassis horn
35 40A** PCM relay
36 20A** Ignition switch (stripped chassis)
37 G8VA relay Trailer tow stop — left turn signal
38 G8VA relay Trailer tow stop — right turn
signal
39 G8VA relay Back up lamp
40 ISO relay Blower motor
41 — Not used
42 15A* Diagnostic connector (stripped
chassis)
43 20A* Fuel pump
Roadside Emergencies
223
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)