2012 FORD E SERIES maintenance

Customer Assistance 241
Reporting safety defects (U.S. only) 249
Reporting safety defects (Canada only) 249
Cleaning 250
Underbody preservation 255
Maintenance and Specifications 257
Engine compartment 259
Engine oil 260
Battery 263
Engine coolant 266
Fuel information 273
Air filter(s) 291
Part numbers 295
Maintenance product specifications and capacities 296
Engine data 300
Accessories 304
Ford Extended Service Plan 306
Scheduled Maintenance 310
Normal scheduled maintenance and log 315
Index 330
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2011 Ford Motor Company
Table of Contents
3
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guidethat is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
Notice to owners of pickup trucks and utility type vehicles
WARNING:Utility vehicles have a significantly higher rollover
rate than other types of vehicles.
Before you drive your vehicle, please read this Owner’s Guide carefully.
Your vehicle is not a passenger car. As with other vehicles of this type,
failure to operate this vehicle correctly may result in loss of vehicle
control, vehicle rollover, personal injury or death.
Introduction
6
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works. If any light remains on after starting the vehicle, refer to the
respective system warning light for additional information.
Vehicles with optional message
center:Warning lights called out as
RTT are reconfigurable telltale
(RTT) indicator lights will illuminate
in the optional message center.
These lights function the same as
the other warning lights. If your
vehicle is not equipped with a
message center, the lights will appear on the cluster.
Service engine soon:The service
engine soon indicator light
illuminates when the ignition is first
turned to the on position to check
the bulb and to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. Normally, theService engine soon
light will stay on until the engine is cranked, then turn itself off if no
malfunctions are present. However, if after 15 seconds the service engine
soon light blinks eight times, it means that the vehicle is not ready for
Instrument Cluster
14
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

I/M testing. See theReadiness for Inspection/Maintenance (I/M)
testingin theMaintenance and Specificationschapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II)in theMaintenance and Specifications
chapter. If the light is blinking, engine misfire is occurring which could
damage your catalytic converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Electronic throttle control
(RTT):Displays when the engine
has defaulted to a “limp-home”
operation. Report the fault to a
dealer at the earliest opportunity.
Check fuel cap (RTT):Displays
when the fuel cap may not be
properly installed. Continued driving
with this light on may cause the
Service Engine Soon warning light
to come on, refer toFuel filler cap
in theMaintenance and Specificationchapter.
Brake system warning light:To
confirm the brake system warning
light is functional, it will
momentarily illuminate when the
ignition is turned to the on position
when the engine is not running, or in a position between on and start, or
by applying the parking brake when the ignition is turned to the on
position. If the brake system warning light does not illuminate at this
time, seek service immediately from your authorized dealer. Illumination
after releasing the parking brake indicates low brake fluid level and the
brake system should be inspected immediately by your authorized dealer.
P!
BRAKE
Instrument Cluster
15
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

WARNING:Driving a vehicle with the brake system warning
light on is dangerous. A significant decrease in braking
performance may occur. It will take you longer to stop the vehicle.
Have the vehicle checked by your authorized dealer. Driving extended
distances with the parking brake engaged can cause brake failure and
the risk of personal injury.
Anti-lock brake system:If the
ABS light stays illuminated or
continues to flash, a malfunction has
been detected, have the system
serviced immediately by your
authorized dealer. Normal braking is still functional unless the brake
warning light also is illuminated.
Airbag readiness:If this light fails
to illuminate when the ignition is
turned to on, continues to flash or
remains on, have the system
serviced immediately by your authorized dealer. A chime will sound
when there is a malfunction in the indicator light.
Safety belt:Reminds you to fasten
your safety belt. A Belt-Minder
chime will also sound to remind you
to fasten your safety belt. Refer to
theSeating and Safety Restraints
chapter to activate/deactivate the Belt-Minderchime feature.
Engine oil pressure (RTT):
Displays when the oil pressure falls
below the normal range, refer to
Engine oilin theMaintenance
and Specificationschapter.
Engine coolant temperature
(RTT):Displays when the engine
coolant temperature is high. Stop
the vehicle as soon as possible, switch off the engine and let cool. Refer
toEngine coolantin theMaintenance and Specificationschapter.
ABS
Instrument Cluster
16
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

Engine oil pressure gauge:
Indicates engine oil pressure. The
needle should stay in the normal
operating range (between “L” and
“H”). If the needle falls below the
normal range, stop the vehicle, turn
off the engine and check the engine
oil level. Add oil if needed. If the oil
level is correct, have your vehicle checked by your authorized dealer.
Fuel gauge:Indicates
approximately how much fuel is left
in the fuel tank (when the ignition
is in the on position). The fuel
gauge may vary slightly when the
vehicle is in motion or on a grade.
The FUEL icon and arrow indicates
which side of the vehicle the fuel
filler door is located.
Refer toFilling the tankin theMaintenance and Specifications
chapter for more information.
MESSAGE CENTER (IF EQUIPPED)
Your vehicle’s message center is capable of monitoring many vehicle
systems and will alert you to potential vehicle problems and various
conditions with an informational message followed by a long indicator
chime.
The message center display is located in the instrument cluster.
Selectable features (information menu)
Press and release the SELECT/RESET stem, located in the speedometer,
to scroll and reset the following functions. Select or reset the function by
holding the SELECT/RESET stem for more than two seconds.
TRIP A/B
Registers the distance of individual journeys. To reset, press and hold for
less than two seconds.
MILES (km) TO E
This displays an estimate of approximately how far you can drive with
the fuel remaining in your tank under normal driving conditions.
Remember to turn the ignition off when refueling to allow this feature to
correctly detect the added fuel.
Instrument Cluster
21
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

Setup menu (vehicle customization and vehicle system check)
HOLD RESET FOR SETUP MENU
Press and hold the SELECT/RESET stem to get into the setup menu
sequence for the following displays:
Note:When returning to the setup menu and a non-English language
has been selected, HOLD RESET FOR ENGLISH will be displayed to
change back to English. Press and hold the SELECT/RESET stem to
change back to English.
OIL LIFE XXX% HOLD RESET = NEW
This displays the remaining oil life.
An oil change is required whenever indicated by the message center and
according to the recommended maintenance schedule. USE ONLY
RECOMMENDED ENGINE OILS.
To reset the oil monitoring system to 100% after each oil change,
perform the following:
1. Press and release the SELECT/RESET stem to display “OIL LIFE
XXX% HOLD RESET = NEW”.
2. Press and hold the SELECT/RESET stem for two seconds and release
to reset the oil life to 100%.
Note:To change oil life 100% value to another value, proceed to Step 3.
3. Once “OIL LIFE SET TO XXX%” is displayed, release and press the
SELECT/RESET stem to change the oil life start value. Each release and
press will reduce the value by 10%.
UNITS ENG / METRIC
Displays the current units English or Metric.
Press and hold the SELECT/RESET stem to change from English to
Metric.
Press the SELECT/RESET stem for the next setup menu item or wait for
more than four seconds to return to the info menu.
AUTOLOCK (if equipped)
This feature automatically locks all vehicle doors when the vehicle is
shifted into any gear and when the vehicle is in motion over 13 mph
(20 km/h) or higher.
Press and hold the SELECT/RESET stem to turn this feature on or off.
Press the SELECT/RESET stem for the next setup menu item or wait for
more than four seconds to return to the info menu.
Instrument Cluster
23
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)

TRAILER CONNECTED (if equipped)— Displayed when a correct
trailer connection (a trailer with electric trailer brakes) is sensed during
a given ignition cycle. Refer toTrailer towingin theTires, Wheels and
Loadingchapter for more information.
TRAILER DISCONNECTED (if equipped)— Displayed and
accompanied by a single chime when a trailer connection becomes
disconnected, either intentionally or unintentionally, and has been sensed
during a given ignition cycle. Refer toTrailer towingin theTires,
Wheels and Loadingchapter for more information.
BRAKE FLUID LEVEL LOW— Indicates the brake fluid level is low
and the brake system should be inspected immediately. Refer toBrake
fluidin theMaintenance and Specificationschapter.
CHECK REAR PARK AID (if equipped)— Displayed when the
transmission is in R (Reverse). Refer toReverse sensing systemin the
Drivingchapter.
LOW TIRE PRESSURE (if equipped)— Displayed when one or more
tires on your vehicle have low tire pressure. Refer toInflating Your
Tiresin theTires, Wheels and Loadingchapter.
TIRE PRESSURE MONITOR FAULT (if equipped)— Displayed
when the Tire Pressure Monitoring System is malfunctioning. If the
warning stays on or continues to come on, have the system inspected by
your authorized dealer.
TIRE PRESSURE SENSOR FAULT (if equipped)— Displayed when
a tire pressure sensor is malfunctioning, or your spare tire is in use. For
more information on how the system operates under these conditions,
refer toUnderstanding Your Tire Pressure Monitoring System
(TPMS)in theTires, Wheels and Loadingchapter. If the warning stays
on or continues to come on, contact your authorized dealer as soon as
possible
ENGINE OIL CHANGE SOON— Displayed when the engine oil life
remaining is 5% or less. When oil life left is between 5% and 0%, the
ENGINE OIL CHANGE SOON message will be displayed.
OIL CHANGE REQUIRED— Displayed when the oil life left reaches
0%, the OIL CHANGE REQUIRED message will be displayed. OIL LIFE
OK displays after you have changed the oil.
Instrument Cluster
28
2012 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)