2012 DODGE JOURNEY phone

•To change the current audio mode, press the remote
control’s MODE button. This will automatically select
the next available audio mode without using the Mode
Select menu.
•When the screen is reopened, the video screen will
automatically turn back on and show the appropriate
display menu or media.
If the screen is closed and there is no audio heard, verify
that the headphones are turned on (the ON indicator is
illuminated) and the headphone selector switch is on the
desired channel. If the headphones are turned on, press
the remote control’s power button to turn audio on. If
audio is still not heard, check that fully charged batteries
are installed in the headphones.
Disc Formats
The VES™ DVD player is capable of playing the follow-
ing types of discs (12 mm or 8 mm diameter):
•DVD-Video discs (MPEG-2 video compression) (see
notes about DVD Region Codes)
•DVD-Audio discs (2 channel audio output only)
•Audio Compact Discs (CDs)
•CD Data discs with MP3 and WMA compressed audio
format files
•Video CDs (MPEG-1 video compression)
DVD Region Codes
The VES™ DVD player and many DVD discs are coded
by geographic region. These region codes must match in
order for the disc to play. If the region code for the DVD
disc does not match the region code for the player, the
disc will not play and will be ejected.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 337

Product Agreement
This product incorporates copyright protection technol-
ogy that is protected by U.S. patents and other intellec-
tual property rights. Use of this copyright protection
technology must be authorized by Macrovision, and is
intended for home or other limited viewing uses other-
wise authorized by Macrovision. Reverse engineering or
disassembly is prohibited.Dolby Digital and MLP Lossless Manufactured
under license from Dolby Laboratories. Dolby,
MLP Lossless, and the double-D symbol are trademarks
of Dolby Laboratories. Confidential unpublished works.
Copyright 1992-1997 Dolby Laboratories. All right re-
served. General Information
This system complies with Part 15 of the FCC Operation
is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
iPod/USB/MP3 CONTROL — IF EQUIPPED
This feature allows an iPod
or external USB device to be
plugged into the USB port.
iPod control supports Mini, 4G, Photo, Nano, 5G iPod
and iPhone devices. Some iPod software versions may
not fully support the iPod control features. Please visit
Apple’s website for software updates.
For further information, refer to the Uconnect Touch™
User ’s Manual.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 341

NOTE:If you experience difficulty in playing a particu-
lar disc, it may be damaged (i.e., scratched, reflective
coating removed, a hair, moisture or dew on the disc)
oversized, or have protection encoding. Try a known
good disc before considering disc player service.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the mobile phone antenna. This condition is
not harmful to the radio. If your radio performance does
not satisfactorily “clear” by the repositioning of the
antenna, it is recommended that the radio volume be
turned down or off during mobile phone operation when
not using Uconnect™ (if equipped).
CLIMATE CONTROLS
General Overview
The air conditioning and heating system is designed to
make you comfortable in all types of weather. This
system can be operated through either the Automatic
Climate Controls on the instrument panel or through the
Uconnect Touch™ system display.
When the Uconnect Touch™ system is in different modes
(Radio, Player, Settings, More, etc.) the driver and pas-
senger temperature settings will be indicated at the top of
the display.
Hard-Keys
Hard-keys are located on the left and right side of the
Uconnect Touch™ 4.3 screen in the center of the instru-
ment panel. There are also hard-keys located below the
Uconnect Touch™ screen.
344 UNDERSTANDING YOUR INSTRUMENT PANEL

If frequent jump-starting is required to start your vehicle,
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories that can be plugged into the vehicle
power outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved by a rocking motion. Turn your
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE. Using the least accelerator pedal pressureto maintain the rocking motion without spinning the
wheels is most effective.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the shift lever in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: If your vehicle is equipped with Traction Con-
trol, turn the system OFF before attempting to
“rock” the vehicle. Refer to “Electronic Stability
Program (ESP)” in “Starting and Operating”
for further information.
6
WHAT TO DO IN EMERGENCIES 487

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423–6343
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
570 IF YOU NEED CONSUMER ASSISTANCE

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 573

Brightness, Interior Lights.................. 207
Bulb Replacement ..................... 541,542
Bulbs, Light .......................... 94,541
Camera, Rear ........................... 225
Capacities, Fluid ........................ 548
Caps, Filler Fuel .............................. 447
Oil (Engine) ..................... 497,505
Power Steering ...................... 395
Radiator (Coolant Pressure) ............. 521
Car Washes ............................ 530
Carbon Monoxide Warning ...............91,443
Cargo (Vehicle Loading) ................258,449
Cargo Area Cover ....................... 260
Cargo Area Features ...................... 257
Cargo Compartment ...................... 257
Light ............................. 257
Luggage Carrier ..................... 265 Cargo Load Floor
........................ 258
Cargo Management System ................. 258
Rollaway Tonneau Cover ............... 260
Tri-Fold Load Floor ................... 258
Cargo Tie-Downs ........................ 259
Cellular Phone .......................... 344
Certification Label ....................... 449
Chains, Tire ............................ 427
Changing A Flat Tire ..................... 471
Chart, Tire Sizing ........................ 410
Check Engine Light
(Malfunction Indicator Light) .............274,500
Checking Your Vehicle For Safety ............. 90
Checks, Safety ........................... 90
Child Booster Seat ........................ 78
Child Restraint .................. 76,77,80,84,86
Child Restraint Tether Anchors .............82,84
Child Safety Locks ........................ 32
Clean Air Gasoline ....................... 439
580 INDEX

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENTSpecial design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained personnel.
The following must be observed during installation.
The positive power connection should be made directly to
the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the roof
or the rear area of the vehicle. Care should be used in
mounting antennas with magnet bases. Magnets may affect
the accuracy or operation of the compass on vehicles so
equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.