2012 DODGE DURANGO towing

CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
Recreational Towing – All-Wheel Drive Models
(Two-Speed Transfer Case)
The transfer case must be shifted into NEUTRAL (N) and
the transmission must be placed in PARK for recreational
towing. The NEUTRAL (N) selection button is adjacent to
the transfer case selector switch. Shifts into and out of
transfer case NEUTRAL (N) can take place with the
selector switch in any mode position.
CAUTION!
•Front or rear wheel lifts should not be used.
Internal damage to the transmission or transfer
case will occur if a front or rear wheel lift is used
when recreational towing.
•Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
•The transmission must be placed in the PARK
position for recreational towing.
•Before recreational towing, perform the procedure
outlined under “Shifting Into NEUTRAL (N)” to
be certain that the transfer case is fully in NEU-
TRAL (N). Otherwise, internal damage will result.(Continued)
542 STARTING AND OPERATING

CAUTION! (Continued)
•Failure to follow these procedures can cause se-
vere transmission and/or transfer case damage.
Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
•Do not use a bumper-mounted clamp-on tow bar
on your vehicle. The bumper face bar will be
damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing:
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive-
shafts from the powertrain and will allow the vehicle
to move, even if the transmission is in PARK. The
parking brake should always be applied when the
driver is not in the vehicle.
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STARTING AND OPERATING 543

CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
1. Bring the vehicle to a complete stop and shift the
transmission into PARK.
2. Turn OFF the engine.
3. For vehicles with Keyless Enter-N-Go, remove the
Keyless Enter-N-Go button and use the key fob to
complete this procedure. Refer to “Starting Procedures/
Keyless Enter-N-Go” in “Starting and Operating” for
further information. 4. Turn the ignition switch to the ON/RUN position, but
do not start the engine.
5. Press and hold the brake pedal.
6. Shift the transmission into NEUTRAL.
7. Using the point of a ballpoint pen or similar object,
press and hold the recessed transfer case NEUTRAL (N)
button (located by the selector switch) for four seconds,
until the light behind the N symbol starts to blink,
indicating shift in progress. The light will stop blinking
(stay on solid) when the shift to NEUTRAL is complete.
544 STARTING AND OPERATING

Towing A Disabled Vehicle ............... 574
▫ Towing Without The Ignition Key Fob ..... 576▫
Rear-Wheel Drive Models .............. 576
▫ All-Wheel Drive Models ............... 577
550 WHAT TO DO IN EMERGENCIES

EMERGENCY TOW HOOKS — IF EQUIPPED
If your vehicle is equipped with tow hooks, there will be
one in the rear and two mounted on the front of the
vehicle. The rear hook will be located on the driver’s side
of the vehicle.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
•Chains are not recommended for freeing a stuck
vehicle. Chains may break, causing serious injury
or death.
•Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged, caus-
ing serious injury.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. If the engine is running, press the START/STOP
button to turn it off. Do not start the engine (engine OFF).
2. Firmly apply the parking brake.
3. Remove the rubber liner from the cupholder (located
next to the shifter on the center console).
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WHAT TO DO IN EMERGENCIES 573

4. Using a screwdriver or similar tool, carefully remove
the shift lever override access cover, located on the
bottom of the cupholder.
5. Press and maintain firm pressure on the brake pedal.6. Using the screwdriver or similar tool, reach into the
opening and press and hold the shift lever override
down.
7. Move the shift lever to the NEUTRAL position.
8. The vehicle may then be started in NEUTRAL.
9. Reinstall the shift lever override access cover and
rubber liner.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service. If the trans-
mission and drivetrain are operable, disabled vehicles
may also be towed as described under “Recreational
Towing” in the “Starting And Operating” section.
Shift Lever Override Access Cover
574 WHAT TO DO IN EMERGENCIES

Towing Condition Wheels OFFthe Ground RWD MODELS AWD MODELS
Flat Tow NONE If transmission is operable:
•Transmission in
NEUTRAL
•30 mph (48 km/h)max speed
•15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•Transmission in
PARK
•Transfer Case in NEUTRAL
•To w i nforward direction
Wheel Lift or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALLBEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for the purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws applying to
vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
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WHAT TO DO IN EMERGENCIES 575

If the vehicle’s battery is discharged refer to “Shift Lever
Override” in “What To Do In Emergencies” for instruc-
tions on shifting the automatic transmission out of the
PARK position for towing.
CAUTION!
Do not attempt to use sling type equipment when
towing. When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Towing Without The Ignition Key Fob
Special care must be taken when the vehicle is towed
with the ignition in the LOCK/OFF position. The only
approved method of towing without the ignition key is
with a flatbed truck. Proper towing equipment is neces-
sary to prevent damage to the vehicle.
Rear-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, the vehicle may be towed (with rear
wheels on the ground) with the transmission in NEU-
TRAL. Speed must not exceed 30 mph (48 km/h) and the
distance must not exceed 15 miles (24 km).
CAUTION!
Towing faster than 30 mph (48 km/h) or farther than
15 miles (24 km) with rear wheels on the ground can
cause severe damage to the transmission. Such dam-
age is not covered by the New Vehicle Limited
Warranty.
576 WHAT TO DO IN EMERGENCIES