2012 DODGE DURANGO service

•Automatic downloaded phonebook entries cannot be
deleted or edited.
List All Names In The Uconnect™ Phonebook
•
Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Phonebook List Names”.
•The Uconnect™ Phone will play the names of all the
phonebook entries, including the downloaded phone-
book entries, if available.
•To call one of the names in the list, press the
button during the playing of the desired name, and
say “Call”.
NOTE: The user can also exercise “Edit” or “Delete”
operations at this point.
•The Uconnect™ Phone will then prompt you as to the
number designation you wish to call.
•The selected number will be dialed.
Phone Call Features
The following features can be accessed through the
Uconnect™ Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be
accessed through the Uconnect™ Phone. Check with
your mobile service provider for the features that you
have.
Answer Or Reject An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone, the
Uconnect™ Phone will interrupt the vehicle audio sys-
tem, if on, and will ask if you would like to answer the
call. Press the
button to accept the call. To reject the
call, press and hold the
button until you hear a single
beep, indicating that the incoming call was rejected.
132 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect™ Phone is
operational, you may reach the emergency number as
follows:
•Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Emergency” and the Uconnect™ Phone will instruct
the paired mobile phone to call the emergency num-
ber. This feature is supported in the U.S., Canada, and
Mexico.
NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
•If supported, this number may be programmable on
some systems. To do this, press the
button and say
“Setup”, followed by “Emergency”.
•The Uconnect™ Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
To use your Uconnect™ Phone System in an emer-
gency, your mobile phone must be:
•turned on,
•paired to the Uconnect™ System,
•and have network coverage.
136 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Towing Assistance
If you need towing assistance:
•Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Towing Assistance”.
NOTE:
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the 24-Hour
“Towing Assistance” coverage details on the DVD in
the Warranty Information Booklet and the 24-Hour
Towing Assistance references.
•If supported, this number may be programmable on
some systems. To do this, press the
button and say
“Setup”, followed by “Towing Assistance”.
Paging
To learn how to page, refer to “Working with Automated
Systems”. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the Uconnect™ Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect™ Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect™ Phone.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

When calling a number with your Uconnect™ Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can press the
button and say the sequence you wish to enter, followed
by the word “Send”. For example, if required to enter
your PIN followed with a pound, (3746#),youcan
press the
button and say, “3746#Send”. Saying
a number, or sequence of numbers, followed by “Send”,
is also to be used for navigating through an automated
customer service center menu structure, and to leave a
number on a pager.
You can also send stored Uconnect™ phonebook entries
as tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the
button and say, “Send.” The
system will prompt you to enter the name or number and
say the name of the phonebook entry you wish to send. The Uconnect™ Phone will then send the corresponding
phone number associated with the phonebook entry, as
tones over the phone.
NOTE:
•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In — Overriding Prompts
The “Voice Command” button can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “Would you like to pair a phone, clear a...,” you
could press the
button and say, “Pair a Phone” to
select that option without having to listen to the rest of
the voice prompt.
138 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.
•In the event of deployment of an Active Head Re-
straint, refer to “Occupant Restraints/Resetting Active
Head Restraints (AHR)” in “Things To Know Before
Starting Your Vehicle” for further information.
WARNING!
•Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable
DVD players. These items may interfere with the
operation of the Active Head Restraint in the event
of a collision and could result in serious injury or
death.(Continued)
Active Head Restraint (Tilted)
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 171

NOTE:If the ACC “Clean Radar Sensor In Front Of
Vehicle” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer
to “Normal (Fixed Speed) Cruise Control Mode” in this
section. If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.
To keep the ACC System operating properly, it is impor-
tant to note the following maintenance items:
•Always keep the sensor clean. Carefully wipe the
sensor lens with a soft cloth. Be cautious not to damage
the sensor lens.
•Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
•If the sensor is damaged due to a collision, see your
authorized dealer for service.
Clean Radar Sensor Warning
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 223

•Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or
malfunction.
When the condition that deactivated the system is no
longer present, the system will return to the “Adaptive
Cruise Control Off” state and will resume function by
simply reactivating it.
NOTE:
•If the “Clean Radar Sensor In Front Of Vehicle”
message occurs frequently (e.g. more than once on
every trip) without any snow, rain, mud, or other
obstruction, have the radar sensor realigned at your
authorized dealer.
•Installing a snow plow, front-end protector, an after-
market grille or modifying the grille is not recom-
mended. Doing so may block the sensor and inhibit
ACC operation.
ACC Unavailable Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable, Vehicle System Error”, there may be a
temporary malfunction that limits ACC functionality.
Although the vehicle is still drivable under normal
conditions, ACC will be temporarily unavailable. If this
occurs, try activating ACC again later, following a key
cycle. If the problem persists, see your authorized dealer.
Service ACC Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable Service Radar Sensor”, it indicates
there is an internal system fault. Although the vehicle is
still drivable under normal conditions, have the system
checked by an authorized dealer.
224 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

ACC may occasionally provide braking and/or a driver
alert that you consider unnecessary. This may be the
systems response to signs, guardrails, and other station-
ary objects in a curve. This may also occur at the base of
steep hills. This is normal operation and your vehicle
does not require service.Using ACC On Hills
When driving on hills, ACC may not detect a vehicle in
your lane. Depending on the speed, vehicle load, traffic
conditions, and the steepness of the hills, ACC perfor-
mance may be limited.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 227