TOWING IS COVERED
If your vehicle has to be towed because a part covered by warranty failed, towing to the nearest
Chrysler or Dodge Retailer will be covered by the Roadside Assistance Program (for details, see
page 10).
Important: Some vehicles have special towing requirements. See your Owner’s Manual for towing
instructions.
3/60 BASIC WARRANTY
If required because of a defect in material or workmanship, the 3/60 Basic Warranty will cover the
adjustment, repair or replacement of any factory-installed part of your vehicle except tires for3 years
or 60,000 kilometres,whichever occurs first. The following items are exceptions; they are only
covered (if defective) for1 year or 20,000 kilometres,whichever occurs first:
•light bulbs and fuses
•wiper blades
•clutch discs
•brakes (rotors, pads, linings and drums)
•windshield and rear window
•wheel alignment and wheel balancing
Tires are warranted by the tire manufacturers, not by Chrysler. For details, see the tire manufacturer’s
warranty booklet in your glovebox. Your Chrysler Retailer may be able to assist you if you experience
a problem with a factory-installed tire.
Tires and spare tire should be replaced after six years, regardless of the remaining tread. Failure to
follow this warning can result in sudden tire failure. You could lose control and have an accident
resulting in serious injury or death.
5/100 POWERTRAIN WARRANTY
The following powertrain components are covered for5 years or 100,000 kilometres,whichever
occurs first, measured from the vehicle’s original warranty start date.
Vehicles placed in taxi, limousine, postal or ambulance service and all SRT vehicles are excluded
from the5-year or 100,000-kilometrePowertrain Warranty and are covered only under the3-year or
60,000-kilometreBasic Warranty.
•Engine- Cylinder block and all internal parts; cylinder head assemblies; timing case, timing chain,
timing belt, gears and sprockets; vibration damper; oil pump; water pump and housing; intake and
exhaust manifolds; flywheel with starter ring gear; core plugs; valve covers; oil pan; turbocharger
housing and internal parts; turbocharger wastegate actuator; supercharger; serpentine belt ten-
sioner; seals and gaskets for listed components only.
•Front-Wheel Drive(If equipped) -Transaxle case and all internal parts; axle shaft assemblies;
constant velocity joints and boots; differential cover; oil pan; transaxle speed sensors; transaxle
solenoid assembly; PRNDL position switch; transaxle electronic controller; torque converter; seals
and gaskets for listed components only.
Note: Manual transmission clutch parts are not covered at any time.
•Rear-Wheel Drive(If equipped)- Transmission case and all internal parts; torque converter,
drive/flex plate; transmission range switch; transmission control module; bell housing; oil pan;
seals and gaskets for listed components only. Rear axle housing and all internal parts; axle shafts;
axle shaft bearings; driveshaft assemblies; driveshaft centre bearings; universal joints and yokes;
seals and gaskets for listed components only.
•4-Wheel Drive (4x4)(If equipped)- Transfer case and all internal parts; transfer case control
module and shift mode motor assembly; axle housing and all internal parts; axle shafts; axle shaft
bearings; driveshaft assemblies (front and rear); driveshaft centre bearings; universal joints and
yokes; disconnect housing assembly; seals and gaskets for listed components only.
4
TO REQUEST ASSISTANCE(SEE ALSO INSIDE FRONT COVER)
If your vehicle requires any of the services provided by the program, call this toll-free number
anytime, from any location in Canada or the United States:1-800-363-4869(this number does not
ring at Chrysler Canada). Please identify yourself as a Chrysler vehicle owner and be ready to
provide:
❏Your Vehicle Identification Number
❏Your licence plate number
❏Your odometer reading (kilometres)
❏The location of your vehicle and the phone number where you can be reached
❏Type of service needed (tow, flat tire, battery boost, etc.)
Note:•In severe weather, some delays may be expected.
•You will have to personally authorize the service provided by the tow company
•If your vehicle is towed to a retailer, you are responsible for contacting the retailer to
authorize the service
TOWING AFTER THE PROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at5 years or 100,000 kilometres(or at3
years or 60,000 kilometres,if applicable), whichever occurs first. If you call the toll-free number for
assistance after the Program expires, you will have to pay for the service provided.
Some emissions coverage lasts longer than the Roadside Assistance Program.* For warranted
emission system repairs after the program expires, towing (only) will be provided on a reimbursement
basis. Call the toll-free number and service will be dispatched, but you will have to pay for the tow.
For reimbursement consideration, see your authorized retailer for further details.
* See page 5.
ABOUT ROADSIDE ASSISTANCE
The Chrysler Canada Roadside Assistance Program is not a warranty, but the coverage is concurrent
with the Basic and Powertrain Warranties.
Covered service must be provided in Canada or the Continental United States and is limited to plated
and insured vehicles that use public roadways.
Service will not be provided free if you have driven into an area that is inaccessible to the service
vehicle or is not a regularly travelled and maintained public road (such as beaches, recreational areas,
construction sites, open fields, private and seasonal roads). Cross-country, logging, auto cross and any
other form of off-road use is not covered.
The program does not cover winching or towing for vehicles that become stuck while plowing snow.
The program does not cover repeat calls for the same problem (if avoidance of the problem is within
the control of the driver or owner), or towing from one retailer to another, or service if the driver
appears to be under the influence of alcohol or drugs.
The program does not pay for parts, tires, repairs, labour or vehicle storage. Parts, repairs, or labour
covered under a vehicle warranty will be provided by your Chrysler Canada Retailer.
The program does not pay for towing required because of an accident.For example, if a vehicle is
winched from a ditch or snowbank and is then determined to need a tow because of damage suffered
when it left the road, the tow will not be covered.
The program does not cover anyincidental or consequential damagesconnected with the failure of
your vehicle or providing services to you. Such damages include lost time, inconvenience, loss of use
of your vehicle, rental cars, fuel, telephone, travel or lodging, loss of personal or commercial property,
loss of revenue, etc.
All service providers are independent contractors and are not employees or agents of Chrysler
Canada. Any loss or damage to your vehicle or personal property resulting from providing roadside
service is the responsibility of the roadside service provider (the towing company, for example).
Report any damage or loss to the manager of the service provider and to your own insurance company
within 24 hours and before any repairs are performed.
Chrysler Canada reserves the right to limit services or reimbursement claims for any vehicle, if in our
opinion there is abuse of the services or requests for service become unreasonable or too frequent.
11
2.GOLDPLANS*
Each plan provides full mechanical repair protection to non-powertrain (Gold) components. Certain
plans also provide full mechanical protection against powertrain component repairs beyond your
vehicle’s powertrain warranty coverage. Contracts are available with or without a deductible.
Major components covered are:
•steering•air conditioning•engine cooling and fuel•front suspension•rear suspension•
electrical•hydraulic brake components•anti-lock brakes
* Maximum terms available on new vehicles registered in Canada only.
3.GOLD PLUSPLANS*
The most complete protection available for your new vehicle is aGold PlusService Contract which
combines the benefits of Gold component coverage (seeGoldPlans), plus, the most important
vehicle maintenance functions:
•Engine oil and oil filter changes
•Tire rotation every other service
•Peace-of-Mindmotoring with Tire Road Hazard Protection which provides full, or pro-rata,
replacement of the original four tires, or their repair
•Rental car allowance for same-day warranty repairs - your vehicle need not be kept overnight
before eligibility for the rental allowance is met
FEATURES AND BENEFITS
Chrysler Service Contracts also provide these additional features and benefits:
ENHANCED ROADSIDE ASSISTANCE
•Travel planning
•Trip interruption
CAR RENTAL ALLOWANCE
For the duration of the plan selected, the plan covers up to $50 per day (five days maximum), any time
a covered component fails and repairs take overnight
NORTH AMERICA-WIDE SERVICE
Chrysler Retailers are located throughout Canada and the Continental United States.
TRANSFERABLE AT NO COST
The unexpired portion of the plan coverage may be transferred to the subsequent retail purchaser at
no cost, within 30 days of the date of sale. (Ask your retailer for details.)
POSSIBLE HIGHER RESALE VALUE
The Chrysler Service Contract may enhance the resale value of your vehicle.
NO COMMITMENT FOR60DAYS
The first 60 days are considered a trial period. Should you decide to cancel within this period, you
will receive full reimbursement of your plan purchase price, less any paid claims.
WHEN PLAN COVERAGE STARTS AND ENDS
All new vehicle plans commence from the warranty start date (the original in-service date of the
vehicle) and from zero metrage.
Substitute transportation coverage begins on the date the contract is purchased, subject to acceptance
by Chrysler Canada. Plan expiration is specified in your plan provision.
13
Perform Maintenance At 13,000 km or 6 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 26,000 km or 12 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the engine air filter if using your vehicle in dusty or off-road conditions; replace if nec-
essary.
❏Inspect the brake linings; replace if necessary.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the exhaust system.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
16
Perform Maintenance At 39,000 km or 18 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the CV joints.
❏Inspect the exhaust system.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 52,000 km or 24 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the brake linings; replace if necessary.
❏Adjust the parking brake on vehicles equipped with four-wheel disc brakes.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Replace the engine air filter.
❏Replace the spark plugs on 2.4L engines.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
17
Perform Maintenance At 65,000 km or 30 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 78,000 km or 36 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the engine air filter if using your vehicle in dusty or off-road conditions; replace if nec-
essary.
❏Inspect the brake linings; replace if necessary.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the CV joints.
❏Inspect the exhaust system.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
18
Perform Maintenance At 91,000 km or 42 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 104,000 km or 48 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the brake linings; replace if necessary.
❏Adjust the parking brake on vehicles equipped with four-wheel disc brakes.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Replace the engine air filter.
❏Replace the spark plugs on 2.4L engines.
❏Change the automatic transmission fluid and filter if using your vehicle for any of the follow-
ing: police, taxi, fleet or frequent trailer towing.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
19
Perform Maintenance At 117,000 km or 54 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the CV joints.
❏Inspect the exhaust system.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 130,000 km or 60 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the engine air filter if using your vehicle in dusty or off-road conditions; replace if nec-
essary.
❏Inspect the brake linings; replace if necessary.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Flush and replace the engine coolant at 60 months if not done at 169,000 km.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
20