EXCHANGE PARTS
To reduce the amount of time your vehicle is out of service due to repairs, Chrysler may offer
exchange service on some parts. Mopar
or Autopar™ brand exchange parts may be new,
remanufactured, reconditioned or repaired, but all meet Chrysler standards and are warranted the
same as new parts. Examples of parts that may be serviced by exchange include engines,
transmissions, instrument clusters, radios, tape and CD players, speedometers and various electronic
modules.
RECLAIMED REFRIGERANT
To help control suspected ozone-depleting agents, regulations require the capture, purification and
reuse of automotive refrigerant gases. As a result, any repairs to the sealed portion of your air
conditioning system, if so equipped, may involve the installation of purified reclaimed refrigerant.
DIGITAL VIDEO AND COMPACT DISCS(DVD/CD)
There are some things you should know about non-commercial DVDs and CDs. Labels applied to
home-recorded discs may curl, buckle or peel off. This can result in ejection failure, and repairs
required to remove a “stuck” disc are not covered by warranty. In addition, some home-recorded discs
may not be compatible with automotive players and may skip or produce error messages. If you
encounter this, check your player by using a commercial disc which is known to be playable. If a disc
is not compatible with the player, replacing or servicing the player will not solve the problem.
CUSTOMER ASSISTANCE
We want you to be completely satisfied with your Chrysler vehicle. If you have a warranty or service
problem that has not been resolved to your complete satisfaction, please follow these steps:
1. Discuss the matter with the Service Manager of your Chrysler Retailer; then with the General
Manager or owner, if necessary.
2. Give your retailer a reasonable length of time or number of opportunities to satisfy you. In fact,
your retailer may contact Chrysler on your behalf.
3. If the problem still has not been resolved, please contact us at the address or toll-free number shown
and give us an opportunity to review your situation. When you contact us, please provide the
following information:
❏Your name, address and phone number
❏The name of your retailer
❏Your Vehicle Identification Number (VIN)
❏Your vehicle’s odometer reading (kilometres)
Customer Assistance Centre
Chrysler Canada Inc.
P.O. Box 1621
Windsor, Ontario N9A 4H6
1-800-465-2001
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INTRODUCTIONThe oil change indicator system will remind you that it is time to take your vehicle in for scheduled
maintenance. Based on engine operation condition the oil change indicator message will illuminate, this
means that service is required for your vehicle. Have your vehicle serviced as soon as possible, within the
next 800 km. The oil change indicator message will not monitor the time since the last oil change. Change
your vehicles oil if it has been 6 months since your last oil change even if the oil change indicator message
is NOT illuminated. Change your engine oil more often if you drive your vehicle off-road for an extended
period of time.Under no circumstances should oil change intervals exceed 13,000 km or 6 months,
whichever comes first.Your dealer will reset the oil change indicator message after completing the
scheduled oil change. If this scheduled oil change is performed by someone other than your dealer the
message can be reset by referring to the steps described in the Owner’s Manual.
The performance of all scheduled service work is required to maintain your vehicle in good operating
condition. Chrysler Canada Inc. reserves the right to deny warranty coverage if the vehicle has not
been properly maintained. While we do not insist that such work be performed by factory authorized
retailers, we strongly recommend that an authorized Chrysler, Jeepor Dodge Retailer perform this
work.
AT EACH STOP FOR FUEL
•Check the engine oil level about 5 minutes after a fully warmed engine is shut off. Checking the
oil level while the vehicle is on level ground will improve the accuracy of the oil level reading. Add
oil only when the level is at or below the ADD or MIN mark.
•Check the windshield washer solvent and add if required.
ONCE A MONTH
•Check tire pressure and look for unusual wear or damage.
•Inspect the battery and clean and tighten the terminals as required.
•Check the fluid levels of coolant reservoir, brake master cylinder, power steering and transmission
and add as needed.
•Check all lights and other electrical items for correct operation.
•Check and clean wiper blades. Replace if required.
AT EACH OIL CHANGE
•Change the engine oil filter.
•Inspect the brake hoses and lines.
VISUAL INSPECTIONS —
INSPECT FOR SIGNS OF COMPONENT DETERIORATION AND PHYSICAL DAMAGE.
MAINTENANCEScheduled maintenance must be completed to provide the best vehicle
performance and reliability. The limited warranties in the warranty booklet DO NOT COVER
repairs required due to improper maintenance. We strongly suggest you keep track of scheduled
maintenance and keep receipts or other documents. Use only recommended MoparLubricants
and genuine MoparParts. In the event that a condition arises between maintenance intervals,
please contact your retailer. AVOID PROLONGED PERIODS OF IDLING.
NOTE: WHERE TIME (MONTHS) AND METRAGE ARE INDICATED, FOLLOW THE
INTERVAL THAT OCCURS FIRST.
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