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24-HOUR TOWING ASSISTANCE
• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.
• Provide your name, vehicle identification number and license plate number.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival. If youfeel you are in an “unsafe situation”, please let us know. With your consent, we will contact
local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Electronic Stability Control (ESC) Activation/Malfunction Indicator
Light
• If the “ESC Activation/Malfunction Indicator Light” comes on continuously with the engine running, a malfunction has been detected in the ESC system. If this light remains
on after several ignition cycles, and the vehicle has been driven several miles (kilometers)
at speeds greater than 30 mph (48 km/h), we recommend you do not operate the vehicle.
Have the vehicle serviced immediately.
• The “ESC Activation/Malfunction Indicator Light” starts to flash as soon as the tires lose traction and the ESC system becomes active. If the light begins to flash during
acceleration, ease up on the accelerator and apply as little throttle as possible. Be sure to
adapt your speed and driving to the prevailing road conditions. The light also flashes
when TCS is active. To improve the vehicle's traction when starting off in deep snow, sand
or gravel, it may be desirable to switch the ESC system to Partial Off mode by
momentarily pressing the ESC Off
switch.
- Tire Pressure Monitoring System (TPMS) Light
• Each tire, including the spare (if provided), should be checked monthly, when cold andinflated to the inflation pressure recommended by the vehicle manufacturer on the
vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size
than the size indicated on the vehicle placard or tire inflation pressure label, you should
determine the proper tire inflation pressure for those tires.)
• As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or more
of your tires is significantly under-inflated. Accordingly, when the low tire pressure telltale
illuminates, you should stop and check your tires as soon as possible, and inflate them to
the proper pressure. Driving on a significantly under-inflated tire causes the tire to
overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency and tire
tread life, and may affect the vehicle’s handling and stopping ability.
WHAT TO DO IN EMERGENCIES
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IF YOUR ENGINE OVERHEATS
• In any of the following situations, you can reduce the potential for overheating by takingthe appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, shift transmission into NEUTRAL, but do not increase engine idle speed.
NOTE:There are steps that you can take to slow down an impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C system adds heat to the engine cooling system and turning the A/C off can help remove this heat.
• You can also turn the Temperature Control to maximum heat, the Mode Control to floor and the Fan Control to high. This allows the heater core to act as a supplement to the
radiator and aids in removing heat from the engine cooling system.
• If the temperature reading does not return to normal, turn the engine off immediately.
• We recommend that you do not operate the vehicle or engine damage will occur. Have the vehicle serviced immediately.
CAUTION!
Driving with a hot cooling system could damage your vehicle. If the temperature gauge
reads HOT (H), pull over and stop the vehicle. Idle the vehicle with the air conditioner
turned off until the pointer drops back into the normal range. If the pointer remains on
HOT (H), and you hear continuous chimes, turn the engine off immediately, and call for
service.
WARNING!
You or others can be badly burned by hot engine coolant (antifreeze) or steam from your
radiator. If you see or hear steam coming from under the hood, do not open the hood until
the radiator has had time to cool. Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
Engine Oil Overheating — 2.4L Gas
• On hot days the engine oil temperature may become too hot during sustainedhigh-speed driving or if towing a trailer up long grades. If this happens, a HOTOIL
message will flash in the odometer and the vehicle speed will be reduced to 48 mph
(77 km/h) maximum until the engine oil temperature is reduced.
NOTE:Although the maximum vehicle speed is reduced to 48 mph (77 km/h), you may
reduce vehicle speed further as needed. Once the engine oil temperature is reduced, you may
continue to drive normally.
WHAT TO DO IN EMERGENCIES
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TOWING A DISABLED VEHICLEModelFlat Towing (all four wheels
on the ground)Flatbed Towing (all four
wheels suspended OFF the
ground)Front Wheels Raised, Rear
Wheels on the Ground
Rear Wheels Raised, Front
Wheels on the Ground
FWD Without a Key NOT Permitted
Recommended Method May Be Used NOT Permitted without a
front end dolly
FWD With a Key Shift lever must be in
NEUTRAL. The distance to
be traveled must not exceed
15 mi (25 km), and the
towing speed must not
exceed 25 mph (40 km/h).Recommended Method May Be Used
NOT Permitted without a
front end dolly
WHAT TO DO IN EMERGENCIES
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FREEING A STUCK VEHICLE
• If your vehicle becomes stuck in mud, sand or snow, it can often be moved by a rockingmotion. Turn your steering wheel right and left to clear the area around the front wheels.
Then move the shift lever back and forth between REVERSE and DRIVE. Using minimal
accelerator pedal pressure to maintain the rocking motion, without spinning the wheels, is
most effective.
NOTE:To improve the vehicle's traction when starting off in deep snow, sand or gravel, it
may be desirable to switch the Electronic Stability Control (ESC) to “Partial Off ” mode by
momentarily pressing the ESC Off
switch. For further information on ESC, refer to the
Owner's Manual on the DVD.
CAUTION!
• When “rocking” a stuck vehicle by moving between REVERSE and DRIVE, do not spin the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also damage the tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).
WARNING!
Fast spinning tires can be dangerous. Forces generated by excessive wheel speeds may
cause tire damage or failure. A tire could explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h) when you are stuck. Do not let anyone near
a spinning wheel, no matter what the speed.
WHAT TO DO IN EMERGENCIES
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NOTE:
• The Owner's Manual and User Guide electronic files are also available on the Chrysler,Jeep, Ram Truck and Dodge websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then select your desired model year and vehicle from the drop down lists.
REPORTING SAFETY DEFECTS IN THE 50 UNITED
STATES AND WASHINGTON, D.C.
• If you believe that your vehicle has a defect that could cause a collision or cause injury ordeath, you should immediately inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
authorized dealer, and the manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington, D.C.
20590. You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has a safety defect, you should contact the CustomerService Department immediately. Canadian customers who wish to report a safety defect
to the Canadian government should contact Transport Canada, Motor Vehicle Defect
Investigations and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/
• French Canadian customers who wish to report a safety defect to the Canadian government should contact Transport Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/
CONSUMER ASSISTANCE
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