2012 CHRYSLER 200 CONVERTIBLE service

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind onlythe manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
9
IF YOU NEED CONSUMER ASSISTANCE 487

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department immedi-
ately. Canadian customers who wish to report a safety defect
to the Canadian government should contact TransportCanada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:
A street address is required when ordering
manuals (no P.O. Boxes).
•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
9
IF YOU NEED CONSUMER ASSISTANCE 489

vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
490 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
9
IF YOU NEED CONSUMER ASSISTANCE 491

Caps, FillerFuel .............................. 372
Oil (Engine) ..................... 417,425
Power Steering ...................... 323
Radiator (Coolant Pressure) ............. 438
Car Washes ............................ 446
Carbon Monoxide Warning ...............82,368
Cargo (Vehicle Loading) ................... 375
Cellular Phone ....................... 1 14,285
Certification Label ....................... 375
Chains, Tire ............................ 354
Changing A Flat Tire ..................... 394
Chart, Tire Sizing ........................ 336
Check Engine Light (Malfunction Indicator
Light) ................................ 420
Checking Your Vehicle For Safety ............. 81
Checks, Safety ........................... 81
Child Restraint .................. 69,70,71,75,77
Child Restraint Tether Anchors .............73,75Cigar Lighter
........................... 188
Clean Air Gasoline ....................... 364
Cleaning Wheels ............................ 447
Windshield Wiper Blades ............... 432
Climate Control ......................... 285
Clock ........................ 230,233,252,261
Coin Holder ........................... 190
Compact Disc (CD) Maintenance ............. 284
Compact Spare Tire ...................... 348
Compass ........................... 216,223
Compass Calibration ..................... 223
Compass Variance ....................... 224
Computer, Trip/Travel .................... 222
Connector UCI .............................. 276
Universal Consumer Interface (UCI) ....... 276
Console, Floor .......................... 190
Contract, Service ........................ 487
496 INDEX

Convertible............................. 91
Convertible Top .......................... 91
Coolant Pressure Cap (Radiator Cap) .......... 438
Cooling System ......................... 436
Adding Coolant (Antifreeze) ............. 437
Coolant Capacity ..................... 465
Coolant Level .................... 436,439
Disposal of Used Coolant ............... 439
Drain, Flush, and Refill ................ 436
Inspection .......................... 439
Points to Remember .................. 440
Pressure Cap ........................ 438
Radiator Cap ....................... 438
Selection of Coolant (Antifreeze) ....437,465,466
Corrosion Protection ..................... 445
Cruise Light ........................... 209
Cupholders ......................... 188,451
Customer Assistance ..................... 485
Customer Programmable Features ............ 227Data Recorder, Event
...................... 68
Daytime Running Lights ................... 165
Dealer Service .......................... 421
Deck Lid, Emergency Release ................ 38
Deck Lid, Power Release ................... 37
Defroster, Rear Window ................... 194
Defroster, Windshield .............83,287,288,294
Delay (Intermittent) Wipers ................. 169
Diagnostic System, Onboard ................ 419
Dimmer Switch, Headlight ................. 166
Dipsticks Automatic Transmission ................ 444
Oil (Engine) ........................ 423
Power Steering ...................... 323
Disabled Vehicle Towing ................... 411
Disposal Antifreeze (Engine Coolant) ............. 439
Engine Oil ......................... 426
Door Locks ............................. 30
10
INDEX 497

Fluid Capacities......................... 465
Fluid Leaks ............................. 85
Fluid Level Checks Automatic Transmission ................ 444
Brake .......................... 441,467
Cooling System ...................... 436
Engine Oil ......................... 423
Power Steering ................... 323,467
Fluids ................................ 466
Fluids, Lubricants and Genuine Parts .......... 466
Fog Light Service ........................ 462
Fog Lights .................... 161,164,211,462
Freeing A Stuck Vehicle ................... 408
Fuel ................................. 364
Adding ........................... 372
Additives .......................... 366
Clean Air .......................... 364
Ethanol ........................... 365
Filler Cap (Gas Cap) ...............202,372Filler Door (Gas Cap)
.................. 202
Gasoline ........................... 364
Gauge ............................ 202
Light ............................. 203
Materials Added ..................... 366
Methanol .......................... 365
Octane Rating .................... 364,466
Requirements .................... 364,465
Tank Capacity ....................... 465
Fuel System Caution ..................... 373
Fuel, Flexible ........................... 368
Fueling ............................... 372
Fuses ................................ 454
Garage Door Opener (HomeLink®) ........... 176
Gas Cap (Fuel Filler Cap) ............372,374,419
Gasoline, Clean Air ...................... 364
Gasoline, Reformulated ................... 364
500 INDEX

Lights On Reminder.................. 162
Low Fuel .......................... 203
Malfunction Indicator (Check Engine) ...... 214
Map Reading ....................... 167
Oil Pressure ........................ 204
Park ........................... 161,162
Passing ............................ 166
Seat Belt Reminder ................... 203
Security Alarm (Theft Alarm) ............. 19
Theft Alarm (Security Alarm) ............ 211
Tire Pressure Monitoring (TPMS) .......212,355
Traction Control ..................... 333
Turn Signal ............ 85,161,166,210,462,463
Voltage ............................ 203
Warning (Instrument Cluster Description) . . . 202
Loading Vehicle ...................... 375,376
Capacities .......................... 376
Tires .............................. 340
Locks ................................. 30 Auto Unlock
......................... 32
Automatic Door ...................... 32
Door .............................. 30
Power Door ......................... 32
Low Tire Pressure System .................. 355
Lower Anchors and Tether for CHildren
(LATCH) ............................ 73,75
Lubrication, Body ....................... 431
Lumbar Support ........................ 154
Maintenance Free Battery .................. 427
Maintenance Procedures ................... 422
Maintenance Schedule .................... 470
Maintenance, General ..................... 422
Malfunction Indicator Light (Check Engine) . . 214,420
Manual, Service ......................... 489
Map/Reading Lights ..................... 167
Master Cylinder (Brakes) .................. 441
Memory Feature (Memory Seat) ............. 155
504 INDEX