
Black plate (51,1)Chevrolet Volt Owner Manual - 2012
Vehicle Care 10-51
For additional information
regarding how much weight the
vehicle can carry, and an
example of the Tire and Loading
Information label, seeVehicle
Load Limits on page 9‑12. How
the vehicle is loaded affects
vehicle handling and ride
comfort. Never load the vehicle
with more weight than it was
designed to carry.
When to Check
Check the tires once a month
or more.
How to Check
Use a good quality pocket-type
gauge to check the tire
pressure. Proper tire inflation
cannot be determined by looking
at the tire. Check the tire
inflation pressure when the tires
are cold, meaning the vehicle has not been driven for at least
three hours or no more than
1.6 km (1 mi).
Remove the valve cap from the
tire valve stem. Press the tire
gauge firmly onto the valve to
get the pressure measurement.
If the cold tire inflation pressure
matches the recommended
pressure on the Tire and
Loading Information label, no
further adjustment is necessary.
If the inflation pressure is low,
add air until the recommended
pressure is reached. If the
inflation pressure in high, press
on the metal stem in the center
of the tire valve to release air.
Re‐check the tire pressure with
the tire gauge.
Return the valve caps on the
valve stems to keep out dirt and
moisture and prevent leaks.Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare
(if provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)

Black plate (53,1)Chevrolet Volt Owner Manual - 2012
Vehicle Care 10-53
Federal Communications
Commission (FCC) Rules and
with Industry Canada
Standards
SeeRadio Frequency Statement on
page 13‑17 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
Rules and with Industry Canada
Standards RSS-GEN/210/220/310.
Tire Pressure Monitor
Operation
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly. The TPMS sensors
monitor the air pressure in the tires
and transmit the tire pressure
readings to a receiver located in the
vehicle.
When a low tire pressure condition
is detected, the TPMS illuminates
the low tire pressure warning light
located on the instrument cluster. If the warning light comes on, stop
as soon as possible and inflate the
tires to the recommended pressure
shown on the Tire Loading and
Information label. See
Vehicle Load
Limits on page 9‑12.
A message to check the pressure in
a specific tire displays in the Driver
Information Center (DIC). The low
tire pressure warning light and the
DIC warning message come on at
each drive cycle until the tires are
inflated to the correct inflation
pressure. Using the DIC, tire
pressure levels can be viewed. For
additional information and details
about the DIC operation and
displays see Driver Information
Center (DIC) on page 5‑45.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
could be an early indicator that the
air pressure is getting low and
needs to be inflated to the proper
pressure.

Black plate (55,1)Chevrolet Volt Owner Manual - 2012
Vehicle Care 10-55
successfully. See "TPMS Sensor
Matching Process" later in this
section.
.The TPMS sensor matching
process was started but not
completed or not completed
successfully after rotating the
tires. The DIC message and
malfunction light should go off
once the TPMS sensor matching
process is performed
successfully. See“TPMS Sensor
Matching Process” later in this
section.
.One or more TPMS sensors are
missing or damaged. The DIC
message and the malfunction
light should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
.Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires on page 10‑59.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly , it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message come on
and stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message should go off at the next
drive cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool.
There are two minutes to match
the first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.

Black plate (76,1)Chevrolet Volt Owner Manual - 2012
10-76 Vehicle Care
Jump Starting the Volt
If the Volt will not start, the 12‐volt
battery may be run down. To jump
start the Volt use the underhood
remote positive (+) and negative (−)
terminals.
1. The other vehicle used to jumpstart the Volt must have a 12‐volt
battery with a negative ground
system.
Notice: Only use a vehicle that
has a 12-volt system with a
negative ground for jump
starting. If the other vehicle does
not have a 12-volt system with a
negative ground, both vehicles
can be damaged.
2. Park both vehicles close enough so that the jumper cables can
reach both vehicles' positive (+)
and negative (−) terminals. The
vehicles must not touch each
other. It could cause an
unwanted ground connection
that could damage both vehicles'
electrical systems. Put both vehicles in P (Park) for
an automatic transmission or
electric drive unit. For a manual
transmission, place the vehicle
in Neutral and set the parking
brake.
Notice: If any accessories are left
on or plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible,
turn off or unplug all accessories
on either vehicle when jump
starting the vehicle.
3. Turn off the ignition on the other vehicle. Turn off the radio, all
lamps, and accessories that are
not needed in both vehicles.
Unplug accessories from the
cigarette lighter or the accessory
power outlets. This avoids
sparks and helps save both
batteries and accessories.
4. Locate the positive (+) and negative (−) terminals on the
other vehicle.
5. Open the hood to locate thepositive (+) and negative (−)
terminals on your Volt. Open the
access cover (A) for the remote
positive (+) terminal. The remote
negative terminal (B) for the Volt
is a stud marked GND (−) on the
driver side of the engine
compartment.

Black plate (79,1)Chevrolet Volt Owner Manual - 2012
Vehicle Care 10-79
3. Turn off both vehicles. Turn offthe radio, all lamps, and
accessories that are not needed
in both vehicles. Unplug
accessories from the cigarette
lighter or the accessory power
outlets. This avoids sparks and
helps save both batteries and
accessories.
4. Locate the positive (+) and negative (−) terminals on the
vehicle with the run‐down
battery.
5. Locate the positive (+) andnegative (−) battery terminals on
the Volt. The access cover is
under the load floor access
cover in the rear cargo area.
Open the access cover for the
positive (+) terminal cover (A)
and the negative (−) terminal
cover (B). 6. Check that the jumper cables do
not have loose or missing
insulation or a shock could result
and the vehicles could be
damaged.
Before connecting the jumper
cables, here are some basic
things to know. Positive (+)
jumper cable goes to positive (+)
battery terminal or a remote
positive (+) terminal if available.
Negative (−) jumper cable goes
to remote negative (−) terminal if
available, or a heavy, unpainted
metal engine part or a solid
engine ground on the vehicle
with the run‐down battery.
Do not connect positive (+) to
negative (−) or there will be a
short that may damage the
battery or other parts of the
vehicle. Do not connect the
negative (−) cable to the
negative (−) terminal on the run‐
down battery because this can
cause sparks.

Black plate (1,1)Chevrolet Volt Owner Manual - 2012
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-5
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-6
Scheduling Service Appointments . . . . . . . . . . . . . . 13-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-9
Collision Damage Repair . . . 13-10
Service Publications Ordering Information . . . . . . 13-13
Open Source Information . . . 13-14
Reporting Safety Defects
Reporting Safety Defects to the United States
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-15
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-15
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-15
Event Data Recorders . . . . . . 13-16
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-17
Navigation System . . . . . . . . . 13-17
Radio Frequency Identification (RFID) . . . . . . . 13-17
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-17
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (15,1)Chevrolet Volt Owner Manual - 2012
Customer Information 13-15
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and electric drive unit
performance, to monitor the
conditions for airbag deployment
and to deploy airbags in a crash,
and to provide antilock braking to
help the driver control the vehicle.
These modules may store data to
help your dealer technician service
the vehicle. Some modules may
also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.

Black plate (17,1)Chevrolet Volt Owner Manual - 2012
Customer Information 13-17
OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor. See OnStar
Overview on page 14‑1 for more
information.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation manual for information on
stored data and for deletion
instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.