Black plate (6,1)Chevrolet Volt Owner Manual - 2012
14-6 OnStar
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar’s
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond
OnStar ’s control may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming. See
Radio Frequency Statement on
page 13‑17 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard‐of‐hearing, or speech‐impaired
customers while in the vehicle. The
available dealer‐installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn‐by‐Turn Navigation.
Onstar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the “My
Account” tab on the home page.
Black plate (7,1)Chevrolet Volt Owner Manual - 2012
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed to
respond in French or Spanish. Push
Qand ask an Advisor. Advisors
can speak French or Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Black plate (7,1)Chevrolet Volt Owner Manual - 2012
INDEX i-7
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-14
Maintenance Modes . . . . . . . . . . . 9-28
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-19
Messages Airbag System . . . . . . . . . . . . . . . . 5-53
Anti-theft Alarm System . . . . . . . 5-53
Brake System . . . . . . . . . . . . . . . . 5-48
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-49
Drive Mode . . . . . . . . . . . . . . . . . . . 5-49
Electric Drive Unit . . . . . . . . . . . . 5-49
Engine Cooling System . . . . . . . 5-49
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-50
Fuel System . . . . . . . . . . . . . . . . . . 5-50
Key and Lock . . . . . . . . . . . . . . . . . 5-51
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-51
Object Detection System . . . . . 5-52
Propulsion Power . . . . . . . . . . . . . 5-52
Ride Control System . . . . . . . . . . 5-53
Service Vehicle . . . . . . . . . . . . . . . 5-54
Starting the Vehicle . . . . . . . . . . . 5-54
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-55 Messages (cont'd)
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-47
Vehicle Reminder . . . . . . . . . . . . . 5-55
Vehicle Speed . . . . . . . . . . . . . . . . 5-55
Washer Fluid . . . . . . . . . . . . . . . . . 5-55
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-18
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-17
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-17
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-17
Manual Rearview . . . . . . . . . . . . . 2-18
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Mode
Electric . . . . . . . . . . . . . . . . . . . . . . . 9-24
Extended Range . . . . . . . . . . . . . . 9-24
Modes Driver Selected . . . . . . . . . . . . . . . 9-25
Maintenance . . . . . . . . . . . . . . . . . . 9-28
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-51
Mountain Mode Light . . . . . . . . . . 5-24
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Multi-band Antenna . . . . . . . . . . . . 7-13
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . 13-17
New Vehicle Break-In . . . . . . . . . . 9-17
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-52
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-14 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-7
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Engine Oil Life System . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-50
Pressure Light . . . . . . . . . . . . . . . . 5-26
Older Children, Restraints . . . . . 3-33
Online Owner Center . . . . . . . . . . 13-5
Black plate (8,1)Chevrolet Volt Owner Manual - 2012
i-8 INDEX
OnStar®
Additional Information . . . . . . . . 14-5
Connections . . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . . 14-5
Emergency . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . . 14-2
Overview . . . . . . . . . . . . . . . . . . . . . 14-1
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
System, In Brief . . . . . . . . . . . . . . 1-30
Ordering Service Publications . . . . . . . . 13-13
Out of Fuel/Engine Unavailable . . . . . . . . . . . . . . . . . . 9-27
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheating, Engine . . . . . . . . . . 10-21
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Overview, OnStar
®. . . . . . . . . . . . 14-1
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-22
Shifting Out of . . . . . . . . . . . . . . . . 9-23
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-42
Brake and P (Park)Mechanism Check . . . . . . . . 10-27
Over Things That Burn . . . . . . . 9-23
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-18
Passenger Sensing System . . . 3-26
Perchlorate Materials Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-56
Phone Bluetooth . . . . . . . . . 7-22, 7-24, 7-28
Plug-In Charging . . . . . . . . . . . . . . 9-48
Power Button . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Door Locks . . . . . . . . . . . . . . . . . . . 2-12
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 5-30 Power (cont'd)
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . . 6-6
Retained Accessory (RAP) . . . 9-21
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Privacy
Radio FrequencyIdentification (RFID) . . . . . . . 13-17
Program Courtesy Transportation . . . . . . 13-9
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-2
Propulsion Power Messages . . . . . . . . . . . . . . . . . . . . 5-52