Page 401 of 450

Black plate (11,1)Chevrolet Traverse Owner Manual - 2012
Service and Maintenance 11-11
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, seeInterior Care on
page 10‑86 andExterior Care on
page 10‑83.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
.Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
.Your dealer has the required
equipment to ensure proper
wheel alignment. Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
.Signs of damage include
scratches, cracks, and chips.
.Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed.
Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
.Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
.Trained dealer technicians can
check the wiper blades and
replace them when needed.
Page 402 of 450

Black plate (12,1)Chevrolet Traverse Owner Manual - 2012
11-12 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
UsageFluid/Lubricant
Engine Oil Use only engine oil licensed to the dexos1 specfication, or equivalent, of
the proper SAE viscosity grade. ACDelco dexos1 Synthetic Blend is
recommended. See
Engine Oil on page 10‑8.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See
Engine Coolant on page 10‑13.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 88862806, in
Canada 88862807).
Windshield Washer Optikleen
®Washer Solvent.
Hydraulic Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186). Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.
Carrier Assembly —Differential (Rear
Drive Module) and Transfer Case (Power Transfer Unit) SAE 75W‐90 Synthetic Axle Lubricant (GM Part No. 89021677, in
Canada 89021678).
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Page 403 of 450

Black plate (13,1)Chevrolet Traverse Owner Manual - 2012
Service and Maintenance 11-13
UsageFluid/Lubricant
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and
Release Pawl Lubriplate Lubricant Aerosol (GM Part No. 12346293, in Canada 992723)
or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518)
or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 992887).
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 15278634 A3083C
Engine Oil Filter 89017525 PF63
Passenger Compartment Air Filter 20958479 CF179C
Spark Plugs 12622561 41-109
Wiper Blades Front Driver –62.5 cm (24.6 in) 15254805 —
Front Passenger –53.0 cm (20.8 in) 15254804 —
Rear –30.0 cm (11.6 in) 25920067 —
Page 404 of 450
Black plate (14,1)Chevrolet Traverse Owner Manual - 2012
11-14 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed
Page 405 of 450
Black plate (15,1)Chevrolet Traverse Owner Manual - 2012
Service and Maintenance 11-15
DateOdometer
Reading Serviced By Services Performed
Page 406 of 450
Black plate (16,1)Chevrolet Traverse Owner Manual - 2012
11-16 Service and Maintenance
DateOdometer
Reading Serviced By Services Performed
Page 416 of 450

Black plate (6,1)Chevrolet Traverse Owner Manual - 2012
13-6 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada)
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user
in the U.S. can communicate
with Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Chevrolet Owner Center (U.S.)
www.chevyownercenter.com
Information and services
customized for your specific
vehicle—all in one convenient
place.
.Digital owner manual, warranty
information, and more.
.Storage for online service and
maintenance records.
.Chevrolet dealer locator for
service nationwide.
.Exclusive privileges and offers.
.Recall notices for your specific
vehicle.
.OnStar and GM Cardmember
Services Earnings summaries.
Other Helpful Links
Chevrolet —www.chevrolet.com
Chevrolet Merchandise —
www.chevymall.com
Help Center —www.chevrolet.com/
pages/mds/helpcenter/faq.do
.FAQ
.Contact Us
My GM Canada www.gm.ca
My GM Canada is a
password-protected section of
www.gm.ca where you can save
information on GM vehicles, get
personalized offers, and use handy
tools and forms with greater ease. Here are a few of the valuable
tools and services you will have
access to:
.My Showroom: Find and save
information on vehicles and
current offers in your area.
.My Dealers: Save details such
as address and phone number
for each of your preferred GM
dealers.
.My Driveway: Access quick links
to parts and service estimates,
check trade-in values,
or schedule a service
appointment by adding the
vehicles you own to your
driveway profile.
.My Preferences: Manage your
profile and use tools and forms
with greater ease.
To sign up, visit the My GM.ca
section within www.gm.ca.
Page 427 of 450

Black plate (17,1)Chevrolet Traverse Owner Manual - 2012
Customer Information 13-17
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.