Black plate (12,1)Chevrolet Traverse Owner Manual - 2012
13-12 Customer Information
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from
the services provided.
.Cost of towing a trailer when
choosing a Chevrolet dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are
not covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty. Contacting Roadside Assistance
Roadside Assistance services are
of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0800
United States
1-866-466-8901
Canada
1-800-268-6800
E-mail
[email protected]
Chevrolet reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for same
day-repair.
Black plate (15,1)Chevrolet Traverse Owner Manual - 2012
Customer Information 13-15
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by usingaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑7
or
Roadside Assistance Program
(Mexico) on page 13‑9.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
Black plate (4,1)Chevrolet Traverse Owner Manual - 2012
i-4 INDEX
Drive SystemsAll-Wheel Drive . . . . . . . 9-26, 10-24
Driver Information Center (DIC) . . . . . . . . . . . 5-24, 5-29
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-43
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-24
Highway Hypnosis . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-4
DVD
Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-36
DVD/CD Player . . . . . . . . . . . . . . . . 7-15E
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-51
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-30
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-30
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-33
Overload . . . . . . . . . . . . . . . . . . . 10-29
Emergency, OnStar
®. . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-13
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-22
Cooling System . . . . . . . . . . . . . 10-13
Cooling System Messages . . . 5-33
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Drive Belt Routing . . . . . . . . . . . . 12-3 Engine (cont.)
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-21
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Overheated Protection
Operating Mode . . . . . . . . . . . 10-19
Overheating . . . . . . . . . . . . . . . . 10-17
Power Messages . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-22
Running While Parked . . . . . . . . 9-22
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-17
Engine Oil Life System . . . . . . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-49
Event Data Recorders . . . . . . . . 13-19
Extender, Safety Belt . . . . . . . . . . 3-22
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter, Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-4
Black plate (5,1)Chevrolet Traverse Owner Manual - 2012
INDEX i-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-55Changing . . . . . . . . . . . . . . . . . . . 10-65
Floor Console Storage . . . . . . . . . . 4-3
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-88
Fluid Automatic Transmission . . . . .10-11
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-22
Power Steering . . . . . . . . . . . . . 10-19
Washer . . . . . . . . . . . . . . . . . . . . . 10-20
Folding Mirrors . . . . . . . . . . . . . . . . 2-17
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-38 Additives . . . . . . . . . . . . . . . . . . . . . 9-40
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-42
Filling the Tank . . . . . . . . . . . . . . . 9-41
Fuels in Foreign Countries . . . . 9-39
Gasoline Specifications . . . . . . . 9-39
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Recommended . . . . . . . . . . . . . . . 9-39
Requirements, California . . . . . 9-39
System Messages . . . . . . . . . . . . 5-35
Fuel Economy
Driving . . . . . . . . . . . . . . . . . . . . . . . . 1-24 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-30
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-30
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-33
G
Garage Door Opener . . . . . . . . . . 5-48
Programming . . . . . . . . . . . . . . . . . 5-48
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-39
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-14
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-10 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-43
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-26
Bulb Replacement . . . . . . . . . . 10-26
Daytime Running Lamps/
Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . 6-3
Delayed . . . . . . . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-23
High/Low Beam Changer . . . . . . 6-2
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-18
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Black plate (9,1)Chevrolet Traverse Owner Manual - 2012
INDEX i-9
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
CD/DVD Player . . . . . . . . . . . . . . . 7-15
Reception . . . . . . . . . . . . . . . . . . . . 7-12
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Climate Control System . . . . . . . . . . . . . . . . . . 8-9, 8-10
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-45
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-36
Rear Seat Audio (RSA) . . . . . . . 7-45
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-9
Rear Vision Camera (RVC) . . . . 9-34
Rear Window Washer/Wiper . . . . 5-5
Rearview Mirror Automatic Dimming . . . . . . . . . . . 2-19
Rearview Mirrors . . . . . . . . . . . . . . 2-19
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-39 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-14
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-79
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-28
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-38
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-38
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . 3-54
Replacing Safety Belt System Parts after a Crash . . . 3-23
Reporting Safety Defects
Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-45 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . 9-19
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-36
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Assistance
Program . . . . . . . . . . . . . . . . 13-7, 13-9
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-22
Roof Rack System . . . . . . . . . . . . . . 4-5
Rotation, Tires . . . . . . . . . . . . . . . . 10-48
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . 9-22
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-14Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Extender . . . . . . . . . . . . . . . . . . . . . . 3-22
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-15
Lap-Shoulder Belt . . . . . . . . . . . . 3-16
Reminders . . . . . . . . . . . . . . . . . . . . 5-14
Replacing after a Crash . . . . . . 3-23
Use During Pregnancy . . . . . . . . 3-21
Black plate (11,1)Chevrolet Traverse Owner Manual - 2012
INDEX i-11
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-22
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
SystemInfotainment . . . . . . . . . . . . . . . . . . . 7-2
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-5
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
TaillampsBulb Replacement . . . . . . . . . . 10-26
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-14
Immobilizer . . . . . . . . . . . . . . . . . . . 2-14
Third-Row Seats . . . . . . . . . . . . . . . 3-11
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Tires Buying New Tires . . . . . . . . . . . 10-50
Chains . . . . . . . . . . . . . . . . . . . . . . 10-54
Changing . . . . . . . . . . . . . . . . . . . 10-65
Compact Spare . . . . . . . . . . . . . 10-73
Designations . . . . . . . . . . . . . . . 10-39
Different Size . . . . . . . . . . . . . . . 10-51
If a Tire Goes Flat . . . . . . . . . . 10-55
Inflation Monitor System . . . . 10-44 Tires (cont.)
Inspection . . . . . . . . . . . . . . . . . . 10-47
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-43
Rotation . . . . . . . . . . . . . . . . . . . . 10-48
Sealant and
Compressor Kit . . . . . . . . . . . 10-57
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . 10-64
Sidewall Labeling . . . . . . . . . . . 10-37
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-39
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-52
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-53
Wheel Replacement . . . . . . . . 10-53
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-49
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-25
Tow/Haul Mode Light . . . . . . . . . . 5-21
Towing Driving Characteristics . . . . . . . . 9-43
Equipment . . . . . . . . . . . . . . . . . . . . 9-49
General Information . . . . . . . . . . 9-43 Towing (cont.)
Recreational Vehicle . . . . . . . . 10-79
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-79
Trailer Towing . . . . . . . . . . . . . . . . . 9-47
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid, Automatic . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-39
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal,
Bulb Replacement . . . . . . . . . . 10-26
U
Ultrasonic Parking Assist . . . . . . 9-33
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-52
Universal Remote System . . . . . 5-48 Operation . . . . . . . . . . . . . . . . . . . . . 5-51
Programming . . . . . . . . . . . . . . . . . 5-48
Using This Manual . . . . . . . . . . . . . . . . iii
Black plate (12,1)Chevrolet Traverse Owner Manual - 2012
i-12 INDEX
V
VehicleCanadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-10
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Personalization . . . . . . . . . . . . . . . 5-40
Reminder Messages . . . . . . . . . . 5-40
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-13
Speed Messages . . . . . . . . . . . . . 5-40
Towing . . . . . . . . . . . . . . . . . . . . . . 10-79
Vehicle Care Storing the Tire Sealant
and Compressor Kit . . . . . . . 10-64
Tire Pressure . . . . . . . . . . . . . . . 10-42
Vehicle Identification Service Parts Identification
Label . . . . . . . . . . . . . . . . . . . . . . . . 12-1 Ventilation, Air . . . . . . . . . . . . . . . . . 8-11
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-28
Voltmeter Gauge . . . . . . . . . . . . . . 5-14
W
Warning Brake System Light . . . . . . . . . . . 5-20
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 5-10
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iii Cautions and Danger . . . . . . . . . . . . iii
Hazard Flashers . . . . . . . . . . . . . . . 6-4
Washer Fluid . . . . . . . . . . . . . . . . . 10-20
Washer Fluid Messages . . . . . . . 5-40
Wheels Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-53
Different Size . . . . . . . . . . . . . . . 10-51
Replacement . . . . . . . . . . . . . . . 10-53 When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-49
Where to Put the Restraint . . . . 3-45
Windows . . . . . . . . . . . . . . . . . . . . . . 2-20 Power . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . 5-5
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Wiper Blade Replacement . . . . 10-25
Wipers Rear Washer . . . . . . . . . . . . . . . . . . 5-5
Wiring, High Voltage Devices . . . . . . . . . . . . . . . . . . . . . 10-28