2012 CHEVROLET TRAVERSE ECO mode

Black plate (18,1)Chevrolet Traverse Owner Manual - 2012
9-18 Driving and Operating
If the vehicle starts briefly but
then stops again, repeat these
steps. This clears the extra
gasoline from the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates.
Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.Engine Heater
The engine coolant heater can
provide easier starting and better
fuel economy during engine
warm-up in cold weather conditions
at or below 0°F (−18°C). Vehicles
with an engine coolant heater
should be plugged in at least four
hours before starting. Some models
may have an internal thermostat in
the cord which will prevent engine
coolant heater operation at
temperatures above 0°F (−18°C).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is
located on the driver side of the
engine compartment. It is routed
around the windshield washer
fluid reservoir.
3. Plug the cord into a normal, grounded 110-volt AC outlet.
{WARNING
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire. You
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep
it away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.

Black plate (24,1)Chevrolet Traverse Owner Manual - 2012
9-24 Driving and Operating
D (Drive):This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than 56 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 56 km/h (35 mph) or
more, push the accelerator all
the way down.
Notice: If the vehicle seems to
accelerate slowly or not shift
gears when you go faster, and
you continue to drive the vehicle
that way, you could damage the
transmission. Have the vehicle
serviced right away. You can
drive in L (Low) when you are
driving less than 56 km/h (35 mph)
and D (Drive) for higher speeds
until then.
If the vehicle is stopped on a hill,
with your foot off the brake pedal,
the vehicle may roll. This is normal
and is due to the torque converter
designed to improve fuel economy and performance. Use the brake to
hold the vehicle on a hill. Do not use
the accelerator pedal.
L (Low):
This position gives you
access to gear ranges. This
provides more engine braking but
lower fuel economy than D (Drive).
You can use it on very steep hills,
or in deep snow or mud.
Manual Mode
Electronic Range Select
(ERS) Mode
ERS mode allows you to choose the
top-gear limit of the transmission
and the vehicle's speed while
driving downhill or towing a trailer.
The vehicle has an electronic shift
position indicator within the
instrument panel cluster. When
using the ERS mode a number will
display next to the L, indicating the
current gear that has been selected. To use this feature:
1. Move the shift lever to L (Low).
2. Press the plus/minus button
located on the shift lever, to
increase or decrease the gear
range available.
When you shift from D (Drive) to
L (Low), the transmission will shift to
a pre-determined lower gear range.
The highest gear available for this
pre-determined range is displayed
next to the L in the DIC. See Driver
Information Center (DIC) (With DIC
Buttons) on page 5‑24 orDriver
Information Center (DIC) (Without
DIC Buttons) on page 5‑29 for more
information. The number displayed
in the DIC is the highest gear that
the transmission will be allowed to
operate in. This means that all
gears below that number are
available. For example, when
4 (Fourth) is shown next to the L,
1 (First) through 4 (Fourth) gears are
automatically shifted by the vehicle.

Black plate (45,1)Chevrolet Traverse Owner Manual - 2012
Driving and Operating 9-45
.Improve control of vehicle speed
while requiring less throttle pedal
activity.
.Increase the charging system
voltage to assist in recharging a
battery installed in a trailer.
Press this button located on the
console to turn on and turn off the
Tow/Haul mode. SeeTow/Haul
Mode on page 9‑25.
The Tow/Haul light on the
instrument panel comes on to
indicate that Tow/Haul mode has
been selected.
Tow/Haul may be turned off by
pressing the button again, at which
time the indicator light on the
instrument panel will turn off. The
vehicle will automatically turn off
Tow/Haul every time it is started. Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle's Gross
Combined Weight Rating (GCWR).
See
Trailer Towing on page 9‑47.
Tow/Haul is most useful when
pulling a heavy trailer or a large or
heavy load under the following
driving conditions:
.Traveling through rolling terrain.
.Traveling in stop and go traffic.
.Traveling in busy parking lots
where improved low speed
control of the vehicle is desired.
Operating the vehicle in Tow/Haul
when lightly loaded or with no trailer
will not cause damage but there is
no benefit. Such a selection when
unloaded may result in unpleasant
engine and transmission driving
characteristics and reduced fuel
economy.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid situations
that require heavy braking and
sudden turns.
Passing
More passing distance is needed
when towing a trailer. Because the
rig is longer, it is necessary to go
farther beyond the passed vehicle
before returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. To move the
trailer to the left, move that hand to
the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.

Black plate (51,1)Chevrolet Traverse Owner Manual - 2012
Driving and Operating 9-51
*The fuse for this circuit is installed
in the underhood electrical center,
but the wires are not connected.
They should be connected by your
dealer or a qualified service center.
If the back-up lamp circuit is not
functional, contact your dealer.
If a remote (non-vehicle) battery is
being charged, press the Tow/Haul
mode switch located on the center
console near the climate controls.
This will boost the vehicle system
voltage and properly charge the
battery. If the trailer is too light for
Tow/Haul mode, turn on the
headlamps (non‐HID only) as a
second way to boost the vehicle
system and charge the battery.Electric Trailer Brake Control
Wiring Provisions
These wiring provisions for an
electric trailer brake controller are
included with the vehicle as part
of the trailer wiring package. The
instrument panel contains blunt cut
wires behind the steering column for
the electric trailer brake controller.
The harness contains the following
wires:
.Red/Black: Power Supply
.White: Brake Switch Signal
.Gray: Illumination
.Dark Blue: Trailer Brake Signal
.Black: Ground
The electric trailer brake controller
should be installed by your dealer or
a qualified service center.
Conversions and
Add-Ons
Add-On Electrical
Equipment
Notice: Do not add anything
electrical to the vehicle unless
you check with your dealer first.
Some electrical equipment can
damage the vehicle and the
damage would not be covered by
the vehicle's warranty. Some
add-on electrical equipment can
keep other components from
working as they should.
Add-on equipment can drain the
vehicle's 12‐volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3‑36 andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3‑36.

Black plate (41,1)Chevrolet Traverse Owner Manual - 2012
Vehicle Care 10-41
Maximum Load Rating:The
load rating for a tire at the
maximum permissible inflation
pressure for that tire.
Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight
:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lbs). See Vehicle
Load Limits on page 9‑10.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.
Passenger (P-Metric) Tire
:A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure
:Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard. See Tire
Pressure on page 10‑42
andVehicle Load Limits on
page 9‑10.
Radial Ply Tire
:A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim
:A metal support for a tire
and upon which the tire beads
are seated. Sidewall
:The portion of a tire
between the tread and the bead.
Speed Rating
:An
alphanumeric code assigned to
a tire indicating the maximum
speed at which a tire can
operate.
Traction
:The friction between
the tire and the road surface.
The amount of grip provided.
Tread
:The portion of a tire
that comes into contact with
the road.
Treadwear Indicators
:Narrow
bands, sometimes called wear
bars, that show across the tread
of a tire when only 1.6 mm
(1/16 in) of tread remains. See
When It Is Time for New Tires
on page 10‑49.

Black plate (47,1)Chevrolet Traverse Owner Manual - 2012
Vehicle Care 10-47
at the next ignition cycle. The
sensors are matched to the tire/
wheel positions, using a TPMS
relearn tool, in the following order:
driver side front tire, passenger side
front tire, passenger side rear tire,
and driver side rear. See your
dealer for service or to purchase a
relearn tool.
There are two minutes to match
the first tire/wheel position, and
five minutes overall to match all
four tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUN withthe engine off.
3. Press the Remote Keyless Entry (RKE) transmitter's LOCK
and UNLOCK buttons at the
same time for approximately
five seconds. The horn sounds
twice to signal the receiver is in relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.
4. Start with the driver side front tire.
5. Place the relearn tool against the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.
6. Proceed to the passenger side front tire, and repeat the
procedure in Step 5.
7. Proceed to the passenger side rear tire, and repeat the
procedure in Step 5.
8. Proceed to the driver side rear tire, and repeat the procedure in
Step 5. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor matching process is no longer
active. The TIRE LEARNING
ACTIVE message on the DIC
display screen goes off.
9. Turn the ignition to LOCK/OFF.
10. Set all four tires to the recommended air pressure
level as indicated on the Tire
and Loading Information label.
Tire Inspection
We recommend that the tires,
including the spare tire, if the
vehicle has one, be inspected
for signs of wear or damage at
least once a month.
Replace the tire if:
.The indicators at three or
more places around the tire
can be seen.
.There is cord or fabric
showing through the tire's
rubber.

Black plate (4,1)Chevrolet Traverse Owner Manual - 2012
13-4 Customer Information
However, we recognize that
despite the good intentions of all
parties involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See
Customer Assistance Offices
(U.S. and Canada) on page 13‑4 or
Customer Assistance Offices
(Mexico) on page 13‑5 for more
information.
Customer Assistance
Offices (U.S. and Canada)
Chevrolet encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer
Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872

Black plate (15,1)Chevrolet Traverse Owner Manual - 2012
Customer Information 13-15
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by usingaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑7
or
Roadside Assistance Program
(Mexico) on page 13‑9.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).