Black plate (2,1)Chevrolet Traverse Owner Manual - 2012
2012 Chevrolet Traverse Owner ManualM
Driving and Operating. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-21
Automatic Transmission . . . . . . 9-22
Drive Systems . . . . . . . . . . . . . . . . 9-26
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems . . . . . . . . 9-28
Cruise Control . . . . . . . . . . . . . . . . 9-31
Object Detection Systems . . . . 9-33
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-38
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-43
Conversions and Add-Ons . . . 9-51
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-26
Bulb Replacement . . . . . . . . . . 10-26 Electrical System . . . . . . . . . . . . 10-28
Wheels and Tires . . . . . . . . . . . 10-36
Jump Starting . . . . . . . . . . . . . . . 10-74
Towing . . . . . . . . . . . . . . . . . . . . . . 10-79
Appearance Care . . . . . . . . . . . 10-83
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-14 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (3,1)Chevrolet Traverse Owner Manual - 2012
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
TRAVERSE are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Danger indicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
Litho in U.S.A.
Part No. 20906535 A First Printing©2011 General Motors LLC. All Rights Reserved.
Black plate (4,1)Chevrolet Traverse Owner Manual - 2012
iv Introduction
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information. Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:
Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
$: Brake System Warning Light
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.: Fuel Gauge
Black plate (18,1)Chevrolet Traverse Owner Manual - 2012
1-18 In Brief
Each page of favorites can contain
any combination of AM, FM, or XM
stations.
SeeAM-FM Radio on page 7‑7.
Setting the Clock
To set the time and date for the
radio with CD, DVD, and USB Port:
1. Turn the ignition key to ACC/
ACCESSORY or ON/RUN, then
press
Oto turn the radio on.
2. Press
Hto display HR, MIN,
MM, DD, YYYY (hour, minute,
month, day, and year).
3. Press the pushbutton located under any one of the labels to be
changed.
4. To increase or decrease the time or date, turn
fclockwise or
counterclockwise.
For detailed instructions on setting
the clock for the vehicle's specific
audio system, see Clock on
page 5‑8.
Satellite Radio
Vehicles with an XM™ satellite
radio tuner and a valid XM satellite
radio subscription can receive XM
programming.
XM Satellite Radio Service
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces. XM
satellite radio has a wide variety of
programming and commercial-free
music, coast to coast, and in
digital-quality sound. A fee is
required to receive the XM service.
For more information refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.).
.www.xmradio.ca or call
1-877-438-9677 (Canada).
For more information, see Satellite
Radio on page 7‑8.
Portable Audio Devices
This vehicle may have an auxiliary
input located on the radio faceplate
and a USB port located in the
instument panel storage area.
External devices such as iPods™,
laptop computers, MP3 players, CD
changers, USB storage devices,
etc. can be connected to the
auxiliary port using a 3.5 mm
(1/8 in) input jack or the USB port
depending on the audio system.
See Auxiliary Devices on page 7‑34.
Bluetooth®
The Bluetooth system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio
system, microphone, and controls.
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions.
SeeBluetooth on page 7‑46.
Black plate (25,1)Chevrolet Traverse Owner Manual - 2012
In Brief 1-25
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need. Online Owner Center (U.S. and
Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or
www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.
Black plate (3,1)Chevrolet Traverse Owner Manual - 2012
Keys, Doors, and Windows 2-3
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑3.
With Remote Start and Power
Liftgate Shown, Without Similar
/(Remote Vehicle Start): For
vehicles with this feature, see
Remote Vehicle Start on page 2‑5
for additional information.
Q(Lock): Press to lock all the
doors.
If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to
indicate locking has occurred.
If enabled through the DIC, the
horn sounds when
Qis pressed
again within five seconds.
Black plate (10,1)Chevrolet Traverse Owner Manual - 2012
2-10 Keys, Doors, and Windows
Doors
Liftgate
Manual Liftgate Operation
{WARNING
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
liftgate. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on
or under the instrument
panel.(Continued)
WARNING (Continued)
.Adjust the Climate Control
system to a setting that
brings in only outside air and
set the fan speed to the
highest setting. See “Climate
Control Systems” in the
Index.
.If the vehicle is equipped with
a power liftgate, disable the
power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑21.
To unlock the liftgate, use the
power door lock switch or press the
door unlock button on the RKE
transmitter twice. See Remote
Keyless Entry (RKE) System
Operation on page 2‑3. To open the liftgate, press the touch
pad under the liftgate handle. The
vehicle must be in P (Park) to open
the liftgate. To close the liftgate, use
the pull cup or pull strap as an aid.
The liftgate will not open if the
battery is disconnected or has low
voltage. The liftgate will resume
operation when the battery is
reconnected and charged.
If the battery is properly connected
and has adequate voltage, and the
liftgate still will not function, the
vehicle should be taken to a dealer
for service.
Power Liftgate Operation
The vehicle may have a power
liftgate. The vehicle must be in
P (Park) to use this feature.
The taillamps will flash and a chime
will sound when the power liftgate
is used.
Black plate (12,1)Chevrolet Traverse Owner Manual - 2012
2-12 Keys, Doors, and Windows
If the transmission is shifted out of
P (Park) while the power function
is in progress, the liftgate power
function will continue to completion.
If the transmission is shifted out of
P (Park) and the vehicle accelerates
before the power liftgate latches
closed, the liftgate may reverse to
the open position. Cargo could fall
out of the vehicle. Always make
sure the power liftgate is closed and
latched before you drive away.
If you power open the liftgate and
the liftgate support struts have lost
pressure, the lights will flash and a
chime will sound. The liftgate will
stay open temporarily, then slowly
close. See your dealer for service
before using the liftgate if this
occurs.
Obstacle Detection Features
A warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position if the liftgate encounters an
obstacle during a power open orclose cycle. After removing the
obstruction, the power liftgate
operation can be used again.
If the liftgate comes across more
obstacles on the same power cycle,
the power function deactivates, and
you must manually open or close
the liftgate. A message displays,
LIFTGATE OPEN, to indicate that
the liftgate is open. See
Driver
Information Center (DIC) (With DIC
Buttons) on page 5‑24 orDriver
Information Center (DIC) (Without
DIC Buttons) on page 5‑29 for more
information. After removing the
obstructions, manually open the
liftgate to the full open position or
close the liftgate to the fully closed
and latched position. The liftgate
resumes normal power operation.
The vehicle has pinch sensors
located on the side edges of the
liftgate. If an object is caught
between the liftgate and the body
and presses against this sensor, the
liftgate will reverse direction and
open fully. The liftgate will remain
open until it is activated again or closed manually. Do not force the
liftgate open or closed during a
power cycle.
Manual Operation of Power
Liftgate
To change the liftgate to manual
operation, press the switch on the
center console to the OFF position.
A message displays, POWER
LIFTGATE OFF, to indicate that the
liftgate is manual operation mode.
See
Driver Information Center (DIC)
(With DIC Buttons) on page 5‑24 or