2012 CHEVROLET SUBURBAN ignition

Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-4 Infotainment System
Radio with USB, CD, and DVD (MP3)
The vehicle has one of these radios
as its audio system.
Radios with CD and DVD
Vehicles with a USB, CD, and DVD
radio have a Bose®Surround
Sound System. Some of its features are explained later in this section
under,
“Adjusting the Speakers
(Balance/Fade).”
Vehicles with a USB, CD, and DVD
radio may have a Rear Seat
Entertainment (RSE) system. See
Rear Seat Entertainment (RSE) System on page 7‑35
for more
information on the vehicle's RSE
system.
The DVD player is the top slot on
the radio faceplate. The player is
capable of reading the DTS
programmed DVD Audio or DVD
Video media, (DTS and DTS Digital
Surround are registered trademarks
of Digital Theater Systems, Inc.).
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
Using the Radio
O(Power/Volume): Press to turn
the system on and off.
Turn clockwise or counterclockwise
to increase or decrease the volume.
4(Information) (If Available):
Press to switch the display between
the radio station frequency and the
time. While the ignition is off, press
this button to display the time. Press
to display additional text information
related to the current FM-RDS or

Black plate (15,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-15
Notice:If a label is added to a
CD, more than one CD is inserted
into the slot at a time, or an
attempt is made to play scratched
or damaged CDs, the CD player
could be damaged. While using
the CD player, use only CDs in
good condition without any label,
load one CD at a time, and keep
the CD player and the loading slot
free of foreign materials, liquids,
and debris.
If an error displays, see “CD Player
Messages” later in this section.
Care of CDs
If playing a CD-R, the sound quality
can be reduced due to CD-R or
CD-RW quality, the method of
recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been
handled. Handle them carefully.
Store CD-R(s) or CD-RW(s) in their
original cases or other protective
cases and away from direct sunlight
and dust. The CD player scans the
bottom surface of the disc. If the surface of a CD is damaged, such
as cracked, broken, or scratched,
the CD does not play properly or not
at all. Do not touch the bottom side
of a CD while handling it; this could
damage the surface. Pick up CDs
by grasping the outer edges or the
edge of the hole and the outer edge.
If the surface of a CD is soiled,
clean it with a soft, lint free cloth or
dampen a clean, soft cloth in a mild,
neutral detergent solution mixed
with water. Make sure the wiping
process starts from the center to
the edge.Inserting a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
Ejecting a CD
ZEJECT:
Press and release to
eject the disc. Remove the CD
when Remove Disc displays. If the
disc is not removed, after several
seconds, the disc is automatically
pulled back into the player.
Playing a CD
If the ignition or radio is turned off,
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source. The
CD is controlled by the buttons on
the radio faceplate or by the RSA
unit. See Rear Seat Audio (RSA)
System on page 7‑45 for more
information.
When a CD is inserted, the CD
symbol displays on the left side of
the radio display. As each new track
starts to play, the track number
displays.
The CD player can play the smaller
8 cm (3 inch) single CDs with an
adapter ring. Full-size CDs and the
smaller CDs are loaded in the same
manner.

Black plate (21,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-21
source through the vehicle
speakers. See“Using the
Auxiliary Input Jack” inAuxiliary
Devices on page 7‑30, or “Audio/
Video (A/V) Jacks” underRear Seat
Entertainment (RSE) System on
page 7‑35 for more information.
In some vehicles, depending on
audio options, the rear speakers
can be muted when the RSA power
is turned on. See Rear Seat Audio
(RSA) System on page 7‑45 for
more information.
Inserting a Disc
Insert a disc partway into either slot,
label side up. The player pulls it in
and the disc should begin playing.
(Loading a disc into the system,
depending on media type and
format, ranges from 5 to 20 seconds
for a CD, and up to 30 seconds for a
DVD to begin playing.)
Ejecting a Disc
ZCD (Eject): Press and release
to eject the disc that is currently
playing. The CD ejects from the
bottom slot. A beep sounds and
Ejecting Disc displays. Once the
disc is ejected, Remove Disc
displays. The disc can be removed.
If the disc is not removed,
after several seconds the disc
automatically pulls back into the
player.
ZDVD (Eject): Press and
release to eject the disc that is
currently playing in the top slot.
A beep sounds and Ejecting Disc
displays.
If loading and reading of a disc
cannot be completed, due to
unknown format, etc., and the disc
fails to eject, press and hold for
more than five seconds to force the
disc to eject.
Playing a CD (in Either the
DVD or CD Slot)
If the ignition or radio is turned off
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source. The
CD is controlled by the buttons on
the radio faceplate or by the RSA
unit. See Rear Seat Audio (RSA)
System on page 7‑45 for more
information. The DVD/CD decks
(the upper slot is the DVD deck and
the lower slot is the CD deck) of
the radio are compatible with most
audio CDs, CD-Rs, CD-RWs,
and MP3s.
When a CD is inserted, the text tab
DVD or CD symbol displays on the
left side of the radio display. As
each new track starts to play, the
track number displays.

Black plate (27,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-27
the DVD/CD AUX button cycles
between the two sources and
does not indicate“No Aux Input
Device.” If a front auxiliary device
is connected, the DVD/CD AUX
button cycles through all available
options, such as: DVD slot, CD slot,
front auxiliary, and rear auxiliary
(if available). See “Using the
Auxiliary Input Jack” inAuxiliary
Devices on page 7‑30 or“Audio/
Video (A/V) Jacks” underRear Seat
Entertainment (RSE) System on
page 7‑35 for more information.
If a disc is inserted into the top DVD
slot, the rear seat operator can turn
on the video screen and use the
remote control to navigate the CD
(tracks only) through the remote
control.
O(Power): Press to turn the radio
on or off. Turn clockwise or
counterclockwise to increase or
decrease the volume. Press and
hold for more than two seconds to
turn off the entire radio and Rear
Seat Entertainment (RSE) system
and to start the Parental Control feature. Parental Control prevents
the rear seat occupant from
operating the Rear Seat Audio
(RSA) system or remote control.
A lock symbol displays next to the
clock display. The Parental Control
feature remains on until the knob is
pressed and held for more than
two seconds again, or until the
driver turns the ignition off and exits
the vehicle.
f(Tune):
Turn to select tracks on
a CD or DVD.
©SEEK: Press to return to the start
of the current track or chapter.
Press again to go to the previous
track or chapter. This button might
not work when the DVD is playing
the copyright information or the
previews.
¨SEEK: Press to go to the next
track or chapter. This button might
not work when the DVD is playing
the copyright information or the
previews.
sREV (Fast Reverse): Press to
quickly reverse the CD or DVD at
five times the normal speed. To stop
fast reversing, press again. This
button might not work when the
DVD is playing the copyright
information or the previews.
\FWD (Fast Forward): Press to
fast forward the CD or DVD at
five times the normal speed. To stop
fast forwarding, press again. This
button might not work when the
DVD is playing the copyright
information or the previews.
Using Softkeys to Play a DVD-V
(Video)
Once a DVD-V is inserted, the radio
display menu shows several tab
options for playback. Press the
softkey located under any tab option
during DVD-V playback.

Black plate (36,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-36 Infotainment System
The radio can be turned back on
with a single press of the power
button, but the RSE system will
remain under Parental Control.
To turn Parental Control off, press
and hold the radio power button for
more than two seconds. The RSE
returns from where it was previously
left and the padlock icon disappears
from the radio display.
Parental Control can also be turned
off by inserting or ejecting any disc,
pressing the play icon on the radio
DVD display menu, or changing an
ignition position.Headphones
A. Battery cover
B. Channel 1 or 2 switch
C. Power button
D. Volume control
E. Power indicator light
The RSE includes two 2-channel
wireless headphones that are
dedicated to this system. Channel 1
is dedicated to the video screen,
while Channel 2 is dedicated to
Rear Seat Audio (RSA) selections.
These headphones can be used tolisten to the radio, CDs, DVDs,
MP3s, DVD‐As, or any auxiliary
source connected to A/V jacks or
the auxiliary input jack, if the vehicle
has this feature. The wireless
headphones have a power button,
channel 1 or 2 switch, and a volume
control.
If the vehicle has a third row video
screen display, it has two additional
headphones.
Push the power button to turn on
the headphones. An indicator light
located on the headphones comes
on. If the light comes on, but there
is intermittent sound and/or static on
the headphones, or if the indicator
light does not come on, the batteries
might need to be replaced. See
“Battery Replacement”
later in this
section for more information. Switch
the headphones to Off when not
in use.
Infrared transmitters are located
at the rear of the overhead
console. The headphones shut off
automatically to save the battery

Black plate (43,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-43
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (52,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-52 Infotainment System
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
8-8 Climate Controls
The air conditioning system
removes moisture from the air, so a
small amount of water might drip
under the vehicle while idling or
after turning off the engine. This is
normal.
@(Recirculation):Press to turn
the recirculation mode on or off. An
indicator light comes on to show
that the recirculation is on.
This mode recirculates and helps
to quickly cool the air inside the
vehicle. It can be used to help
prevent outside air and odors from
entering the vehicle.
The recirculation mode cannot be
used with floor, defog, or defrost
modes. If recirculation is selected
with one of those modes, the
indicator light flashes three times
and then turns off. The air
conditioning compressor also comes
on when this mode is activated.
While in recirculation mode the
windows may fog when the weather is cold and damp. To clear the fog,
select either the defog or defrost
mode and increase the fan speed.
The recirculation mode can also be
turned off by turning off the ignition.
PASS:
Press to set the passenger
temperature setting to match the
driver temperature setting. The
PASS indicator will turn off. When
the passenger temperature setting
is set different than the driver
setting, the indicator on the PASS
button illuminates and both the
driver side and passenger side
temperature displays are shown.
REAR: For vehicles with the rear
heat and air conditioning controls.
Press to turn the rear climate control
system on or off. See Rear Climate
Control System (Rear Climate
Control Only) on page 8‑10 orRear
Climate Control System (Rear
Climate with Rear Seat Audio) on
page 8‑11.
Rear Window Defogger
The rear window defogger uses a
warming grid to remove fog from the
rear window.
1(Rear Window Defogger):
Press to turn the rear window
defogger on or off. It automatically
turns off several minutes after it has
been activated. The defogger can
also be turned off by turning off the
engine. Do not drive the vehicle until
all the windows are clear.
Notice: Do not use a razor blade
or sharp object to clear the inside
rear window. Do not adhere
anything to the defogger grid
lines in the rear glass. These
actions may damage the rear
defogger. Repairs would not be
covered by your warranty.
Heated Mirrors: Press
1to help
clear fog or frost from the surface
of the outside mirror. See Power
Mirrors on page 2‑17.