
Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Theft-Deterrent Feature . . . . . . . 7-3
Operation . . . . . . . . . . . . . . . . . . . . . 7-3
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-8
Satellite Radio . . . . . . . . . . . . . . . . 7-9
Radio Reception . . . . . . . . . . . . . 7-13
Rear Side WindowAntenna . . . . . . . . . . . . . . . . . . . . 7-13
Satellite Radio Antenna . . . . . . 7-14
Audio Players
CD Player . . . . . . . . . . . . . . . . . . . 7-14
CD/DVD Player . . . . . . . . . . . . . . 7-20
Auxiliary Devices . . . . . . . . . . . . 7-30
Rear Seat Infotainment
Rear Seat Entertainment (RSE) System . . . . . . . . . . . . . . 7-35
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . 7-45
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . 7-47
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . 7-54
Introduction
Infotainment
Read the following pages to
become familiar with the audio
system's features.
{WARNING
Taking your eyes off the road
for extended periods could cause
a crash resulting in injury or
death to you or others. Do not
give extended attention to
entertainment tasks while driving.
This system provides access to
many audio and non audio listings.
To minimize taking your eyes off the
road while driving, do the following
while the vehicle is parked:
.Become familiar with the
operation and controls of the
audio system.

Black plate (13,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-13
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static
can occur, especially around tall
buildings or hills, causing the sound
to fade in and out.
XM™Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as
with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Rear Side Window
Antenna
The AM-FM antenna is located in
the passenger rear side windows.
Make sure the inside surfaces of the
rear side windows are not scratched
and that the lines on the glass are
not damaged. If the inside surfaces
are damaged, they could interfere
with radio reception.

Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-14 Infotainment System
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged.
There is enough space between
the grid lines to attach a cellular
telephone antenna without
interfering with radio reception.
Notice:Using a razor blade or
sharp object to clear the inside
of the rear side windows may
affect radio reception or damage
the rear side window antenna.
Repairs would not be covered by
the warranty. Do not clear the
inside of the rear side windows
with sharp objects. Notice:
Do not apply aftermarket
glass tinting with metallic film.
The metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the antenna due to metallic tinting
materials will not be covered by
the warranty.
Satellite Radio Antenna
The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep the antenna clear of
obstructions for clear radio
reception.
If the vehicle has a sunroof, the
performance of the XM system
(if equipped) may be affected if the
sunroof is open.
Audio Players
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD. If a
CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners for
CDs is not advised, due to the risk
of contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.

Black plate (39,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-39
When a device is connected to the
A/V jacks, or the radio's auxiliary
input jack if the vehicle has this
feature, the rear seat passengers
are able to hear audio from the
auxiliary device through the wireless
or wired headphones. The front seat
passengers are able to listen to
playback from this device through
the vehicle speakers by selecting
AUX as the source on the radio.
Video Screen(s)
The video screen(s) are located in
the overhead console.
To use the video screen(s):
1. Push the release button locatedon the overhead console.
2. Move the screen to the desired position. When the video screen is not in
use, push it up into its locked
position.
If a DVD is playing and the screen
is raised to its locked position, the
screen remains on. This is normal,
and the DVD continues to play
through the previous audio source.
Use the remote control power button
or eject the disc to turn off the
screen.
The overhead console contains the
infrared transmitters for the wireless
headphones and the infrared
receivers for the remote control.
They are located at the rear of the
console.
Notice:
Avoid directly touching
the video screen, as damage may
occur. See “Cleaning the Video
Screens” later in this section for
more information.
Remote Control
To use the remote control, aim it at
the transmitter window at the rear of
the RSE overhead console and
press the desired button. Direct
sunlight or very bright light could
affect the ability of the RSE
transmitter to receive signals from
the remote control. If the remote
control does not seem to be
working, the batteries might need
to be replaced. See “Battery
Replacement” later in this section.

Black plate (43,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-43
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Climate Controls 8-1
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . . 8-1
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . 8-4
Rear Climate Control System (Rear Climate
Control Only) . . . . . . . . . . . . . . . 8-10
Rear Climate Control System (Rear Climate with Rear Seat
Audio) . . . . . . . . . . . . . . . . . . . . . . 8-11
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 8-13
Climate Control Systems
The heating, cooling, and ventilation in the vehicle can be controlled with
this system.
A. Fan Control
B. REAR (Rear Climate Control)
C. Recirculation
D. Air Delivery Mode Control E. Air Conditioning
F. Driver and Passenger
Temperature Controls
G. Rear Window Defogger

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
8-2 Climate Controls
Temperature Control:Move
the thumbwheels up or down
to increase or decrease the
temperature on the driver side or
the passenger side of the vehicle
for the dual zone system.
9(Fan Control): Turn the left
knob clockwise or counterclockwise
to increase or decrease the fan
speed. Turn the knob all the way
counterclockwise to turn the front
system off.
Air Delivery Mode Control: Turn
clockwise or counterclockwise to
change the airflow direction inside
the vehicle. By positioning the knob
between two modes, a combination
of those modes is selected.
Select from the following modes:
H(Vent): Air is directed to the
instrument panel outlets.
)(Bi-Level): Air is divided
between the instrument panel and
floor outlets. Some air is directed
towards the windshield and side window outlets. Cooler air is
directed to the upper outlets and
warmer air to the floor outlets.
6(Floor):
Air is directed to the
floor outlets, with some of the air
directed to the windshield, side
window, and second row floor
outlets. In this mode, the system
automatically selects outside air.
Recirculation cannot be selected
when in Floor Mode.
-(Defog): The defog mode is
used to clear the windows of fog
or moisture. Air is directed to the
windshield, floor outlets, and side
window vents. In this mode, the
system turns off recirculation and
runs the air conditioning compressor
unless the outside temperature is
close to freezing. The recirculation
mode cannot be selected while in
the defog mode.
0(Defrost): The defrost mode
is used to remove fog or frost from
the windshield more quickly. Air is
directed to the windshield and side
window vents, with some directed to
the floor vents. In this mode, the
system automatically forces outside
air into the vehicle. The recirculation
mode cannot be selected while
in the defrost mode. The air
conditioning compressor runs
automatically in this setting, unless
the outside temperature is close to
freezing.
Do not drive the vehicle until all the
windows are clear.
#(Air Conditioning): Press this
button to turn the air conditioning
system on or off. An indicator
light comes on to show that the
air conditioning is on. The air
conditioning can be selected in any
mode as long as the fan switch
is on.

Black plate (3,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Climate Controls 8-3
On hot days, open the windows to
let hot inside air escape; then close
them. This helps to reduce the time
it takes for the vehicle to cool down.
It also helps the system to operate
more efficiently.
The air conditioning system
removes moisture from the air, so a
small amount of water might drip
under the vehicle while idling or
after turning off the engine. This is
normal.
h(Recirculation):Press this
button to turn the recirculation mode
on or off. An indicator light comes
on to show that recirculation is on.
This mode recirculates and helps
to quickly cool the air inside the
vehicle. It can be used to help
prevent outside air and odors from
entering the vehicle. The recirculation mode cannot be
used with floor, defrost, or defogging
modes. If recirculation is selected
while in one of those modes, the
indicator flashes three times and
turns off. The air conditioning
compressor will also come on when
this mode is activated. While in
recirculation mode the windows may
fog when the weather is cold and
damp. To clear the fog, select either
the defog or defrost mode and
increase the fan speed. The
recirculation mode can also be
turned off by turning off the engine.
REAR:
Press to turn the rear
heating and air conditioning on. See
Rear Climate Control System (Rear
Climate Control Only) on page 8‑10
or Rear Climate Control System
(Rear Climate with Rear Seat Audio)
on page 8‑11 for more information.
Rear Window Defogger
The rear window defogger uses a
warming grid to remove fog from the
rear window.
1(Rear Window Defogger):
Press this button to turn the rear
window defogger on or off. The
system automatically turns off
several minutes after it has been
activated. The defogger can also be
turned off by turning off the engine.
Do not drive the vehicle until all the
windows are clear.