2012 CHEVROLET SUBURBAN flat tire

Black plate (78,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-78 Vehicle Care
Secondary Latch System
This vehicle has an
underbody-mounted tire hoist
assembly equipped with a
secondary latch system. It is
designed to stop the spare tire
from suddenly falling off your
vehicle. For the secondary latch to
work, the spare must be installed
with the valve stem pointing down.
See“Storing a Flat or Spare Tire
and Tools” underTire Changing on
page 10‑66.{WARNING
Before beginning this procedure
read all the instructions. Failure to
read and follow the instructions
could damage the hoist assembly
and you and others could get
hurt. Read and follow the
instructions listed next. To release the spare tire from the
secondary latch:
1. Check under the vehicle to see if
the cable end is visible. If the
cable is not visible proceed to
Step 6.
2. If it is visible, first try to tighten the cable by turning the wheel
wrench clockwise until you hear
two clicks or feel it skip twice.
You cannot overtighten the
cable.

Black plate (80,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-80 Vehicle Care
9. Position the center lift point ofthe jack under the center of the
spare tire.
10. Turn the wrench clockwise to raise the jack until it lifts the
end fitting.
11. Continue raising the jack until the spare tire stops moving
upward and is held firmly in
place. The secondary latch has
released and the spare tire is
balancing on the jack. 12. Lower the jack by turning
the wheel wrench
counterclockwise. Keep
lowering the jack until the
spare tire slides off the jack or
is hanging by the cable.
{WARNING
Someone standing too close
during the procedure could be
injured by the jack. If the spare
tire does not slide off the jack
completely, make sure no one is
behind you or on either side of
you as you pull the jack out from
under the spare.
13. Disconnect the jack handle from the jack and carefully
remove the jack. Use one hand
to push against the spare while
firmly pulling the jack out from
under the spare tire with the
other hand. If the spare tire is hanging
from the cable, insert the hoist
end of extension, and wheel
wrench into the hoist shaft hole
in the bumper and turn the
wheel wrench counterclockwise
to lower the spare the rest of
the way.
14. Turn the wheel wrench in the hoist shaft hole in the bumper
clockwise to raise the cable
back up if the cable is hanging
under the vehicle.
Have the hoist assembly inspected
as soon as you can. You will not be
able to store a spare or flat tire
using the hoist assembly until it has
been inspected and/or replaced.
To continue changing the flat tire,
see “Removing the Flat Tire and
Installing the Spare Tire” underTire
Changing on page 10‑66.

Black plate (81,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-81
Full-Size Spare Tire
Your vehicle, when new, had a
fully-inflated spare tire. A spare tire
may lose air over time, so check
its inflation pressure regularly. See
Tire Pressure on page 10‑52and
Vehicle Load Limits on page 9‑16
for information regarding proper tire
inflation and loading your vehicle.
For instruction on how to remove,
install or store a spare tire, see
“Removing the Flat Tire and
Installing the Spare” and“Storing a
Flat or Spare Tire and Tools” under
Tire Changing on page 10‑66. Notice:
If the vehicle has
four-wheel drive and a different
size spare tire is installed, do
not drive in four-wheel drive until
the flat tire is repaired and/or
replaced. The vehicle could be
damaged and the repairs would
not be covered by the warranty.
Never use four-wheel drive when
a different size spare tire is
installed on the vehicle.
Your vehicle may have a different
size spare tire than the road tires
originally installed on your vehicle.
This spare tire was developed for
use on your vehicle, so it is all right
to drive on it. If your vehicle has
four-wheel drive and the different
size spare tire is installed, keep the
vehicle in two-wheel drive. After installing the spare tire on your
vehicle, you should stop as soon as
possible and make sure the spare
tire is correctly inflated. Have the
damaged or flat road tire repaired or
replaced as soon as you can and
installed back onto your vehicle.
This way, the spare tire will be
available in case you need it again.
Do not mix tires and wheels of
different sizes, because they will
not fit. Keep your spare tire and its
wheel together. If your vehicle has a
spare tire that does not match your
vehicle's original road tires and
wheels in size and type, do not
include the spare in the tire rotation.

Black plate (3,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Service and Maintenance 11-3
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10‑7.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10‑52.
.Inspect the tires for wear. See
Tire Inspection on page 10‑57.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10‑23.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service
for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10‑9.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended
for the vehicle, and perform the
following services. See Tire
Rotation on page 10‑57.
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10‑7 andEngine Oil
Life System on page 10‑9.
.Check engine coolant level. See
Engine Coolant on page 10‑16.
.Check windshield washer fluid
level. See Washer Fluid on
page 10‑23.
.Visually inspect windshield
wiper blades for wear, cracking,
or contamination. See Exterior
Care on page 10‑93. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10‑31.

Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
11-4 Service and Maintenance
.Check tire inflation pressures.
SeeTire Pressure on
page 10‑52.
.Inspect tire wear. See Tire
Inspection on page 10‑57.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10‑14.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10‑93.
.Check restraint system
components. See Safety System
Check on page 3‑28.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components. See
Exterior Care on page 10‑93.
.Check starter switch. See Starter
Switch Check on page 10‑29.
.Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check on
page 10‑30.
.Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10‑30.
.Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check on
page 10‑30.
.Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
.Inspect sunroof track and seal,
if equipped. See Sunroof on
page 2‑22.
.Check hybrid low pressure
coolant level, if equipped.

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
11-10 Service and Maintenance
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi‐point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.With a multi‐point inspection,
your dealer can check the lamps
and note any concerns.Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration,
bounce/sway while braking,
longer stopping distance,
or uneven tire wear.
.As part of the multi‐point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money, fuel, and
can reduce the risk of tire failure.
.Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
.Trained dealer technicians can
inspect and recommend the
right tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
13-8 Customer Information
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy of

Black plate (9,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Customer Information 13-9
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:If
assistance cannot be provided
right away, the Roadside
Assistance advisor may
give permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Roadside Assistance
Program (Mexico)
As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The services are available at no
cost under the terms and conditions
of the program. The Roadside
Assistance program is not part
of, or included, in the coverage
provided by the new vehicle limited
warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the
vehicle within your city of residence
or on any passable road in Mexico,
the United States, and Canada.
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Chevrolet
Customer Assistance Center at
01-800-466-0800.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.