
Black plate (32,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-32 Infotainment System
.AAC files stored on an iPod.
.FAT16
.FAT32
Connecting a USB Storage
Device or iPod
The USB Port can be used to
control an iPod or a USB storage
device.
To connect a USB storage device,
connect the device to the USB port
located in the center console or on
the instrument panel.
To connect an iPod, connect one
end of the USB cable that came
with the iPod to the iPod’s dock
connector and connect the other
end to the USB port located in the
center console or on the instrument
panel. If the vehicle is on and theUSB connection works,
“OK to
disconnect” and a GM logo may
appear on the iPod and iPod
appears on the radio display. The
iPod music appears on the radio’s
display and begins playing.
The iPod charges while it is
connected to the vehicle if the
vehicle is in the ACC/ACCESSORY
or ON/RUN position. When the
vehicle is turned off, the iPod
automatically powers off and will
not charge or draw power from the
vehicle's battery.
If you have an older iPod model that
is not supported, it can still be used
by connecting it to the Auxiliary
Input Jack using a standard 3.5 mm
(1/8 in) stereo cable. See “Using the
Auxiliary Input Jack” earlier for more
information.
Using the Radio to Control a
USB Storage Device or iPod
The radio can control a USB
storage device or an iPod using the
radio buttons and knobs and display
song information on the radio’s
display.
f(Tune): Turn to select files.
©SEEK:Press to go to the start of
the track, if more than ten seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK: Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV (Reverse): Press and hold
to reverse playback quickly. Sound
is heard at a reduced volume.
Release
sREV to resume playing.
The elapsed time of the file
displays.

Black plate (34,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-34 Infotainment System
h(Music Navigator):Press the
softkey below
hto view and
select a file on an iPod, using the
iPod's menu system. Files are
sorted by:
.Playlists
.Artists
.Albums
.Genres
.Songs
.Composers
To select files:
1. Press the softkey below
h.
2. Turn
fto scroll through the list
of menus.
3. Press
fto select the
desired menu. 4. Turn
fto scroll through the
folders or files in the
selected menu.
5. Press
fto select the desired file
to be played.
To skip through large lists, the five
softkeys can be used to navigate in
the following order:
.First softkey, first item in the list.
.Second softkey, 1% through the
list each time the softkey is
pressed.
.Third softkey, 5% through the list
each time the softkey is pressed.
.Fourth softkey, 10% through the
list each time the softkey is
pressed.
.Fifth softkey, end of the list. Repeat Functionality
To use Repeat:
Press the softkey below
"or'
to select between Repeat All and
Repeat Track.
"(Repeat All):
Press the softkey
below
"to repeat all tracks. The
tab appears lowered when Repeat
All is being used. This is the default
mode when a USB storage device
or iPod is first connected.
'(Repeat Track): Press the
softkey below
'to repeat one
track. The tab appears raised when
Repeat Track is being used.

Black plate (35,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-35
Shuffle Functionality
To use Shuffle:
Press the softkey below
>,2,
Cor=to select between
Shuffle Off, Shuffle All Songs/
Shuffle Songs, Shuffle Album,
or Shuffle Folder.
>(Shuffle Off): Press the
softkey below
2to turn shuffle
off. This is the default mode when a
USB storage device or iPod is first
connected.
2(Shuffle All Songs / Shuffle
Songs): Press the softkey
below
=orCto shuffle all
songs on the USB storage device
or iPod.
C(Shuffle Album): Press the
softkey below
>to shuffle all
songs in the current album on
an iPod.
=(Shuffle Folder): Press the
softkey below
>to shuffle all
songs in the current folder on a USB
storage device.
Rear Seat
Infotainment
Rear Seat Entertainment
(RSE) System
The vehicle may have an
Overhead DVD Rear Seat
Entertainment (RSE) system.
The RSE system works with the
vehicle's audio system. The DVD
player is part of the front radio. The
RSE system includes a radio with a
DVD player, a video display screen,
and if the vehicle has a third row
seat, it could have a second video
display screen, audio/video jacks,
two wireless headphones, and a
remote control. See CD/DVD Player
on page 7‑20 for more information
on the vehicle's DVD system.
Before Driving
The RSE is designed for rear seat
passengers only. The driver cannot
safely view the video screen while
driving and should not try to do so. In severe or extreme weather
conditions, the RSE system might
not work until the temperature is
within the operating range. The
operating range for the RSE system
is above
−20°C (−4°F) or below
60°C (140°F). If the temperature of
the vehicle is outside this range,
heat or cool the vehicle until the
temperature is within the operating
range of the RSE system.
Parental Control
The RSE system may have a
Parental Control feature, depending
on which radio the vehicle has. To
start Parental Control, press and
hold the radio power button for more
than two seconds to stop all system
features such as: radio, video
screen, Rear Seat Audio (RSA),
DVD, and/or CD. While Parental
Control is on, a padlock icon
displays.

Black plate (40,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-40 Infotainment System
Objects blocking the line of sight
could also affect the function of the
remote control.
If a CD or DVD is in the Radio DVD
slot, the remote control
O(power)
button can be used to turn on the
video screen display and start the
disc. The radio can also turn on the
video screen display. See CD/DVD
Player on page 7‑20 for more
information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
If the remote control becomes lost
or damaged, a new universal
remote control can be purchased.
If this happens, make sure the
universal remote control uses a
code set of Toshiba
®. Remote Control Buttons
O(Power):
Press this button to
turn the video screen on and off.
P(Illumination): Press this button
to turn the remote control backlight
on. The backlight automatically
times out after 7 to 10 seconds if no
other button is pressed while the
backlight is on.
v(Title): Press this button to
return the DVD to the main menu of
the DVD. This function could vary
for each disc.
y(Main Menu): Press this button
to access the DVD menu. The DVD
menu is different on every DVD.
Use the navigation arrows to move
the cursor around the DVD menu.
After making a selection press the
enter button. This button only
operates when using a DVD.
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
r(Enter): Press this button to
select the choice that is highlighted
in any menu.
z(Display Menu): Press this
button to adjust the brightness,
screen display mode (normal, full,
or zoom), and display the
language menu.
q(Return): Press this button to
exit the current active menu and
return to the previous menu. This
button operates only when the
display menu or a DVD menu is
active.
c(Stop): Press this button to
stop playing, fast reversing, or fast
forwarding a DVD. Press this button
twice to return to the beginning of
the DVD.
s(Play/Pause): Press this
button to start playing a DVD. Press
this button while a DVD is playing to
pause it. Press it again to continue
playing the DVD.

Black plate (43,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-43
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (47,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-47
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or
too often could cause a crash
resulting in injury or death. Focus
your attention on driving. A Bluetooth system can use a
Bluetooth‐capable cell phone with a
Hands‐Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
8-2 Climate Controls
Temperature Control:Move
the thumbwheels up or down
to increase or decrease the
temperature on the driver side or
the passenger side of the vehicle
for the dual zone system.
9(Fan Control): Turn the left
knob clockwise or counterclockwise
to increase or decrease the fan
speed. Turn the knob all the way
counterclockwise to turn the front
system off.
Air Delivery Mode Control: Turn
clockwise or counterclockwise to
change the airflow direction inside
the vehicle. By positioning the knob
between two modes, a combination
of those modes is selected.
Select from the following modes:
H(Vent): Air is directed to the
instrument panel outlets.
)(Bi-Level): Air is divided
between the instrument panel and
floor outlets. Some air is directed
towards the windshield and side window outlets. Cooler air is
directed to the upper outlets and
warmer air to the floor outlets.
6(Floor):
Air is directed to the
floor outlets, with some of the air
directed to the windshield, side
window, and second row floor
outlets. In this mode, the system
automatically selects outside air.
Recirculation cannot be selected
when in Floor Mode.
-(Defog): The defog mode is
used to clear the windows of fog
or moisture. Air is directed to the
windshield, floor outlets, and side
window vents. In this mode, the
system turns off recirculation and
runs the air conditioning compressor
unless the outside temperature is
close to freezing. The recirculation
mode cannot be selected while in
the defog mode.
0(Defrost): The defrost mode
is used to remove fog or frost from
the windshield more quickly. Air is
directed to the windshield and side
window vents, with some directed to
the floor vents. In this mode, the
system automatically forces outside
air into the vehicle. The recirculation
mode cannot be selected while
in the defrost mode. The air
conditioning compressor runs
automatically in this setting, unless
the outside temperature is close to
freezing.
Do not drive the vehicle until all the
windows are clear.
#(Air Conditioning): Press this
button to turn the air conditioning
system on or off. An indicator
light comes on to show that the
air conditioning is on. The air
conditioning can be selected in any
mode as long as the fan switch
is on.

Black plate (5,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Climate Controls 8-5
K. Air Conditioning
L. PASS
M. Passenger Temperature Control
O(On/Off):Press to turn the
climate control system on or off.
Outside air still enters the vehicle,
and is directed to the floor. This
direction can be changed by
pressing the mode button.
Recirculation can be selected once
you have selected vent or bi-level
mode. The temperature can also be
adjusted using either temperature
button. If the air delivery mode or
temperature settings are adjusted
with the system off, the display
illuminates briefly to show the
settings and then returns to off. The
system can be turned back on by
pressing either
O,D,C,#, the
defrost or the AUTO button. Driver and Passenger Side
Temperature Control
The driver and passenger side
temperature buttons are used to
adjust the temperature of the air
coming through the system on the
driver or passenger side of the
vehicle. The temperature can be
adjusted even if the system is
turned off. This is possible since
outside air always flows through
the system as the vehicle is
moving forward unless it is
set to recirculation mode. See
“Recirculation”
later in this section.
Press the + or −buttons to increase
or decrease the cabin temperature.
The driver side or passenger side
temperature display shows the
temperature setting decreasing or
increasing.
The passenger temperature setting
can be set to match the driver
temperature setting by pressing the
PASS button and turning off the
PASS indicator. When in defrost mode the
passenger temperature setting
cannot be changed.
Automatic Operation
AUTO (Automatic):
When
automatic operation is active the
system will control the inside
temperature, the air delivery, and
the fan speed.
Use the steps below to place the
entire system in automatic mode:
1. Press the AUTO button.
When AUTO is selected, the
display will change to show
the current temperature(s) and
AUTO will be lit on the display.
The current delivery mode and
fan speed will also be displayed
for approximately 5 seconds.