2012 CHEVROLET SUBURBAN service

Black plate (12,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
2-12 Keys, Doors, and Windows
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
a warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position. After removing the
obstruction, the power liftgate
operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate,
and you must manually open or
close the liftgate. The REAR
ACCESS OPEN warning message
in the Driver Information Center
(DIC) will indicate that the liftgate
is open. After removing the
obstructions, manually open the
liftgate to the full open position or
close the liftgate to the fully closed
and latched position. The liftgate
will now resume normal power
operation.
Pinch sensors are located on the
sides of the liftgate. If an object
is caught between the liftgate and
the body and presses against thissensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually. Do not
force the liftgate open or closed
during a power cycle.
Manual Operation of Power
Liftgate
To change the liftgate to manual
operation, press the switch on the
overhead console to the OFF
position.
With the power liftgate disabled and
all of the doors unlocked, the liftgate
can be manually opened and
closed.
To open the liftgate, press the touch
pad on the handle on the outside of
the liftgate, and lift the gate open.
To close the liftgate, use the pull
cup to lower the liftgate and close.
The liftgate latch will power close.
Always close the liftgate before
driving.
If the RKE button or the power close
button on the liftgate is pressed
while power operation is disabled,
the lamps will flash three times, but
the liftgate will not move.
It is not recommended that you
drive with the liftgate open,
however, if you must drive with the
liftgate open, the liftgate should be
set to manual operation by pressing
the OFF switch on the center
console.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
If the battery is properly connected
with adequate voltage, the switch is
not disabled, and the liftgate still will
not function, your vehicle should be
taken to a dealer for service.

Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
2-14 Keys, Doors, and Windows
Your vehicle's headlamps will flash
and the horn will sound for about
30 seconds, then will turn off to save
the battery power.
The theft-deterrent system will not
activate if the doors are locked with
the vehicle's key or the manual door
lock. It activates only if you use the
power door lock switch with the door
open or the RKE transmitter. You
should also remember that you can
start your vehicle with the correct
ignition key if the alarm has been
set off.
To avoid setting off the alarm by
accident:
.If you do not want to activate the
theft-deterrent system, the
vehicle should be locked with
the door key after the doors are
closed.
.Always unlock the doors with the
RKE transmitter. Unlocking a
door any other way will set off
the alarm if it is armed.If you set off the alarm by accident,
press unlock on the RKE transmitter
or place the key in the ignition and
turn it to START to turn off the
alarm. The alarm will not stop if you
try to unlock a door any other way.
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lower
the driver window and open the
driver door.
2. Activate the system by locking the doors with the power door
lock switch while the door is
open, or with the RKE
transmitter.
3. Get out of the vehicle, close the door and wait for the security
light to go out.
4. Then reach in through the window, unlock the door with the
manual door lock and open the
door. This should set off the
alarm. While the alarm is set, the power
door unlock switch will not work.
If the alarm does not sound when
it should but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see
Fuses and Circuit
Breakers on page 10‑37.
If the alarm does not sound or the
headlamps do not flash, the vehicle
should be serviced by your dealer.
Immobilizer
See Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.

Black plate (15,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Keys, Doors, and Windows 2-15
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned
to ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be
a problem with the theft-deterrent
system. Turn the ignition off and try
again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
fuse. See
Fuses and Circuit
Breakers on page 10‑37. If the
engine still does not start with the
other key, the vehicle needs service.
If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who
can service PASS-Key III+ to have
keys made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has
a
1stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key.

Black plate (16,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
2-16 Keys, Doors, and Windows
4. Insert the new key to beprogrammed and turn it to
the ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn
off once the key has been
programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device
that disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Manual Mirrors
Vehicles with outside manual
mirrors can be adjusted by moving
the mirror up and down or left to
right to see a little of the side of the
vehicle, and have a clear view
behind the vehicle.
Using hood-mounted air deflectors
and add-on convex mirror
attachments could decrease mirror
performance.

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
3-8 Seats and Restraints
Memory Remote Recall
The memory feature can recall the
driver seat, outside mirrors, and
pedals, if equipped, to stored
positions when entering the vehicle.
To activate, unlock the driver
door with the Remote Keyless
Entry (RKE) transmitter. The driver
seat, outside mirrors, and adjustable
pedals, if equipped, will move to the
memory position associated with the
transmitter used to unlock the
vehicle.
This feature can be turned on or off
using the vehicle personalization
menu. SeeVehicle Personalization
(With DIC Buttons) on page 5‑45 for
more information.
To stop recall movement, press one
of the power seat controls, memory
buttons, or power mirror buttons,
or the adjustable pedal switch. If something has blocked the driver
seat and/or the adjustable pedals
while recalling a memory position,
the recall may stop. Remove the
obstruction; then press and hold the
appropriate manual control for the
memory item that is not recalling
for two seconds. Try recalling the
memory position again by pressing
the appropriate memory button.
If the memory position is still not
recalling, see your dealer for
service.
Easy Exit Driver Seat
This feature can move the seat
rearward to allow extra room to exit
the vehicle.
B(Easy Exit Driver Seat):
Press
to recall the easy exit seat position.
The vehicle must be in P (Park).
If the easy exit seat feature is
programmed on in the vehicle
personalization menu, automatic
seat movement occurs when the
ignition key is removed. A single beep sounds. The driver
seat moves back approximately
8 cm (3 in). To move the seat back
farther, press
Bagain until the
seat is all the way back.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold
the power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.
See Vehicle Personalization (With
DIC Buttons) on page 5‑45 for more
information.

Black plate (37,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Seats and Restraints 3-37
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage
may also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some
new parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for your vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. SeeVehicle Data
Recording and Privacy on
page 13‑19 andEvent Data
Recorders on page 13‑19.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
If the vehicle has the passenger
airbag status indicator pictured in
the following illustration, then the
vehicle has a passenger sensing
system for the right front passenger
position. The passenger airbag
status indicator, if equipped, is
visible on the overhead console
when the vehicle is started.
In addition, if the vehicle has a
passenger sensing system for the
right front passenger position, the
label on the vehicle's sun visors
refers to “ADVANCED AIRBAGS”.
United States
Canada and Mexico
The words ON and OFF, or the
symbols for on and off, will be
visible during the system check.
If you are using remote start,
if equipped, to start the vehicle from
a distance, you may not see the
system check. When the system
check is complete, either the word
ON or OFF, or the symbol for on or
off, will be visible. See Passenger
Airbag Status Indicator on
page 5‑17.

Black plate (39,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Seats and Restraints 3-39
The passenger sensing system is
designed to turn off the right front
passenger frontal airbag if:
.The right front passenger seat is
unoccupied.
.The system determines an infant
is present in a child restraint.
.A right front passenger takes
his/her weight off of the seat for
a period of time.
.There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the right front
passenger frontal airbag, the off
indicator will light and stay lit as a
reminder that the airbag is off. See
Passenger Airbag Status Indicator
on page 5‑17. The passenger sensing system is
designed to turn on (may inflate) the
right front passenger frontal airbag
anytime the system senses that a
person of adult size is sitting
properly in the right front
passenger seat.
When the passenger sensing
system has allowed the airbag to be
enabled, the on indicator will light
and stay lit as a reminder that the
airbag is active.
For some children, including
children in child restraints,
and for very small adults, the
passenger sensing system may
or may not turn off the right front
passenger frontal airbag, depending
upon the person's seating posture
and body build. Everyone in the
vehicle who has outgrown child
restraints should wear a safety belt
properly
—whether or not there is
an airbag for that person.
{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light on page 5‑16 for more
information, including important
safety information.
If the On Indicator is Lit for a
Child Restraint
If a child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.

Black plate (42,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
3-42 Seats and Restraints
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13‑16.
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow(Continued)
WARNING (Continued)
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change your vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules, ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
or airbag wiring can affect the
operation of the airbag system.
In addition, the vehicle may have
a passenger sensing system
for the right front passenger's
position, which includes sensors
that are part of the passenger's
seat. The passenger sensing
system may not operate
properly if the original seat trim
is replaced with non-GM covers,
upholstery or trim, or with GM
covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on top
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.