2012 CHEVROLET SUBURBAN phone

Black plate (58,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
5-58 Instruments and Controls
Universal Remote System
Operation
Press and hold the appropriate
button for at least half of a second.
The indicator light will come on
while the signal is being transmitted.
Reprogramming Universal
Home Remote Buttons
Any of the three buttons can be
reprogrammed by repeating the
instructions.
Erasing Universal Home
Remote Buttons
The programmed buttons should be
erased when the vehicle is sold or
the lease ends.
To erase either Rolling Code or
Fixed Code settings on the
Universal Home Remote device:
1. Press and hold the two outsidebuttons at the same time for
approximately 20 seconds, until
the indicator lights, located
directly above the buttons, begin
to blink rapidly.
2. Once the indicator lights begin to blink, release both buttons. The
codes from all buttons will be
erased. For help or information on the
Universal Home Remote System,
call the customer assistance phone
number under
Customer Assistance
Offices (U.S. and Canada) on
page 13‑4 orCustomer Assistance
Offices (Mexico) on page 13‑5.

Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Theft-Deterrent Feature . . . . . . . 7-3
Operation . . . . . . . . . . . . . . . . . . . . . 7-3
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-8
Satellite Radio . . . . . . . . . . . . . . . . 7-9
Radio Reception . . . . . . . . . . . . . 7-13
Rear Side WindowAntenna . . . . . . . . . . . . . . . . . . . . 7-13
Satellite Radio Antenna . . . . . . 7-14
Audio Players
CD Player . . . . . . . . . . . . . . . . . . . 7-14
CD/DVD Player . . . . . . . . . . . . . . 7-20
Auxiliary Devices . . . . . . . . . . . . 7-30
Rear Seat Infotainment
Rear Seat Entertainment (RSE) System . . . . . . . . . . . . . . 7-35
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . 7-45
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . 7-47
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . 7-54
Introduction
Infotainment
Read the following pages to
become familiar with the audio
system's features.
{WARNING
Taking your eyes off the road
for extended periods could cause
a crash resulting in injury or
death to you or others. Do not
give extended attention to
entertainment tasks while driving.
This system provides access to
many audio and non audio listings.
To minimize taking your eyes off the
road while driving, do the following
while the vehicle is parked:
.Become familiar with the
operation and controls of the
audio system.

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-2 Infotainment System
.Set up the tone, speaker
adjustments, and preset radio
stations.
For more information, see Defensive
Driving on page 9‑3.
This vehicle's audio system may be
equipped with a noise reduction
system which can work improperly
if the audio amplifier, engine
calibrations, exhaust system,
microphones, radio, or speakers are
modified or replaced. This could
result in more noticeable engine
noise at certain speeds. Notice:
Contact your dealer
before adding any equipment.
Adding audio or communication
equipment could interfere with
the operation of the engine, radio,
or other systems, and could
damage them. Follow federal
rules covering mobile radio and
telephone equipment. The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
See
Retained Accessory Power
(RAP) on page 9‑26 for more
information.
Navigation/Radio System
For vehicles with a navigation radio
system, see the separate Navigation
System manual.

Black plate (13,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-13
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static
can occur, especially around tall
buildings or hills, causing the sound
to fade in and out.
XM™Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as
with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Rear Side Window
Antenna
The AM-FM antenna is located in
the passenger rear side windows.
Make sure the inside surfaces of the
rear side windows are not scratched
and that the lines on the glass are
not damaged. If the inside surfaces
are damaged, they could interfere
with radio reception.

Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-14 Infotainment System
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged.
There is enough space between
the grid lines to attach a cellular
telephone antenna without
interfering with radio reception.
Notice:Using a razor blade or
sharp object to clear the inside
of the rear side windows may
affect radio reception or damage
the rear side window antenna.
Repairs would not be covered by
the warranty. Do not clear the
inside of the rear side windows
with sharp objects. Notice:
Do not apply aftermarket
glass tinting with metallic film.
The metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the antenna due to metallic tinting
materials will not be covered by
the warranty.
Satellite Radio Antenna
The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep the antenna clear of
obstructions for clear radio
reception.
If the vehicle has a sunroof, the
performance of the XM system
(if equipped) may be affected if the
sunroof is open.
Audio Players
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD. If a
CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners for
CDs is not advised, due to the risk
of contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.

Black plate (30,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-30 Infotainment System
Player Error:This message
displays if there are disc load or
disc eject problems.
.It is very hot. When the
temperature returns to normal,
the disc should play.
.The road is very rough. When
the road becomes smoother, the
disc should play.
.The disc is dirty, scratched, wet,
or upside down.
.The air is very humid. If so, wait
about an hour and try again.
.There was a problem while
burning the disc.
.The label is caught in the CD/
DVD player.
If the disc is not playing correctly,
for any other reason, try a known
good disc.
If any error occurs repeatedly or
if an error cannot be corrected,
contact your dealer. If the radio displays an error message, write it
down and provide it to your dealer
when reporting the problem.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack
located on the lower right side of the
faceplate can connect to an external
audio device such as an iPod
®,
MP3 player, CD player, for use as
another source for audio listening.
This input jack is not an audio
output; do not plug headphones into
the front auxiliary input jack.
Drivers are encouraged to set up
any auxiliary device while the
vehicle is in P (Park). See
Defensive Driving on page 9‑3 for
more information on driver
distraction.
To use a portable audio player,
connect a 3.5 mm (1/8 in) cable to
the radio's front auxiliary input jack.
When a device is connected, press the radio CD/AUX button to begin
playing audio from the device over
the vehicle speakers.
For optimal sound quality, increase
the portable audio device's volume
to the loudest level.
It is always best to power the
portable audio device through its
own battery while playing.O(Power/Volume):
Turn clockwise
or counterclockwise to increase
or decrease the volume of the
portable player. Additional volume
adjustments might have to be made
from the portable device if the
volume is not loud or soft enough.
BAND: Press to listen to the radio
when a portable audio device is
playing. The portable audio device
continues playing.
CD/AUX (CD/Auxiliary): Press to
play a CD when a portable audio
device is playing. Press again and
the system begins playing audio
from the connected portable audio

Black plate (35,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-35
Shuffle Functionality
To use Shuffle:
Press the softkey below
>,2,
Cor=to select between
Shuffle Off, Shuffle All Songs/
Shuffle Songs, Shuffle Album,
or Shuffle Folder.
>(Shuffle Off): Press the
softkey below
2to turn shuffle
off. This is the default mode when a
USB storage device or iPod is first
connected.
2(Shuffle All Songs / Shuffle
Songs): Press the softkey
below
=orCto shuffle all
songs on the USB storage device
or iPod.
C(Shuffle Album): Press the
softkey below
>to shuffle all
songs in the current album on
an iPod.
=(Shuffle Folder): Press the
softkey below
>to shuffle all
songs in the current folder on a USB
storage device.
Rear Seat
Infotainment
Rear Seat Entertainment
(RSE) System
The vehicle may have an
Overhead DVD Rear Seat
Entertainment (RSE) system.
The RSE system works with the
vehicle's audio system. The DVD
player is part of the front radio. The
RSE system includes a radio with a
DVD player, a video display screen,
and if the vehicle has a third row
seat, it could have a second video
display screen, audio/video jacks,
two wireless headphones, and a
remote control. See CD/DVD Player
on page 7‑20 for more information
on the vehicle's DVD system.
Before Driving
The RSE is designed for rear seat
passengers only. The driver cannot
safely view the video screen while
driving and should not try to do so. In severe or extreme weather
conditions, the RSE system might
not work until the temperature is
within the operating range. The
operating range for the RSE system
is above
−20°C (−4°F) or below
60°C (140°F). If the temperature of
the vehicle is outside this range,
heat or cool the vehicle until the
temperature is within the operating
range of the RSE system.
Parental Control
The RSE system may have a
Parental Control feature, depending
on which radio the vehicle has. To
start Parental Control, press and
hold the radio power button for more
than two seconds to stop all system
features such as: radio, video
screen, Rear Seat Audio (RSA),
DVD, and/or CD. While Parental
Control is on, a padlock icon
displays.

Black plate (36,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-36 Infotainment System
The radio can be turned back on
with a single press of the power
button, but the RSE system will
remain under Parental Control.
To turn Parental Control off, press
and hold the radio power button for
more than two seconds. The RSE
returns from where it was previously
left and the padlock icon disappears
from the radio display.
Parental Control can also be turned
off by inserting or ejecting any disc,
pressing the play icon on the radio
DVD display menu, or changing an
ignition position.Headphones
A. Battery cover
B. Channel 1 or 2 switch
C. Power button
D. Volume control
E. Power indicator light
The RSE includes two 2-channel
wireless headphones that are
dedicated to this system. Channel 1
is dedicated to the video screen,
while Channel 2 is dedicated to
Rear Seat Audio (RSA) selections.
These headphones can be used tolisten to the radio, CDs, DVDs,
MP3s, DVD‐As, or any auxiliary
source connected to A/V jacks or
the auxiliary input jack, if the vehicle
has this feature. The wireless
headphones have a power button,
channel 1 or 2 switch, and a volume
control.
If the vehicle has a third row video
screen display, it has two additional
headphones.
Push the power button to turn on
the headphones. An indicator light
located on the headphones comes
on. If the light comes on, but there
is intermittent sound and/or static on
the headphones, or if the indicator
light does not come on, the batteries
might need to be replaced. See
“Battery Replacement”
later in this
section for more information. Switch
the headphones to Off when not
in use.
Infrared transmitters are located
at the rear of the overhead
console. The headphones shut off
automatically to save the battery