
Black plate (28,1)Chevrolet Silverado Owner Manual - 2012
9-28 Driving and Operating
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the
vehicle is moving. After shifting
to neutral, continue to firmly
apply the brakes and steer the
vehicle to a safe location.
3. Come to a complete stop. Shift to P (Park) with an
automatic transmission,
or Neutral with a manual
transmission. Turn the ignition
to LOCK/OFF.
4. Set the parking brake. See Parking Brake on page 9‑60.{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled
over, and must be shut off while
driving, turn the ignition to
ACC/ACCESSORY.
On vehicles with an automatic
transmission, the shift lever
must be in P (Park) to turn the
ignition switch to LOCK/OFF.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service. Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
B (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate
while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. This position
can also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.

Black plate (115,1)Chevrolet Silverado Owner Manual - 2012
Driving and Operating 9-115
Conversions and
Add-Ons
Add-On Electrical
Equipment
Notice:Do not add anything
electrical to the vehicle unless
you check with your dealer first.
Some electrical equipment can
damage the vehicle and the
damage would not be covered by
the vehicle's warranty. Some
add-on electrical equipment can
keep other components from
working as they should.
Add-on equipment can drain the
vehicle's 12‐volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3‑38 andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3‑39.
Adding a Snow Plow or
Similar Equipment
Before installing a snow plow on the
vehicle, here are some things you
need to know:
Notice: If the vehicle does not
have the snow plow prep
package, adding a plow can
damage the vehicle, and the
repairs would not be covered by
warranty. Unless the vehicle was
built to carry a snow plow, do not
add one to the vehicle. If the
vehicle has the snow plow prep
package, called RPO VYU, then
the payload the vehicle can carry
will be reduced when a snow
plow is installed. The vehicle can
be damaged if either the front or
rear axle ratings or the Gross
Vehicle Weight (GVW) are
exceeded. Some vehicles are built with a
special snow plow prep package,
called RPO VYU. If the vehicle has
this option, you can add a plow to it,
provided certain weights, such as
the weights on the vehicle's axles
and the Gross Vehicle
Weight (GVW), are not exceeded.
The plow the vehicle can carry
depends on many things, such as:
.The options the vehicle came
with, and the weight of those
options.
.The weight and number of
passengers intended to be
carried.
.The weight of items added to
the vehicle, like a tool box or
truck cap.
.The total weight of any
additional cargo intended to be
carried.

Black plate (3,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-3
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to
cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non‐dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty.Damage to vehicle components
resulting from modifications or the
installation or use of non‐GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle on
page 3‑39.

Black plate (4,1)Chevrolet Silverado Owner Manual - 2012
10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. Metric and English
fasteners can be easily
confused. If the wrong
fasteners are used, parts
can later break or fall off.
You could be hurt.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13‑17. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Airbag System
Check on page 3‑41.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed.
See Maintenance Records on
page 11‑17.

Black plate (49,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-49
FusesUsage
17 Air Conditioning
Compressor
18 Oxygen Sensors
19 Transmission
Controls (Ignition)
20 Fuel Pump
21 Fuel System Control
Module
22 Not Used
23 Not Used
24 Fuel Injectors,
Ignition Coils
(Left Side)
25 Trailer Park Lamps
26 Driver Side
Park Lamps
27 Passenger Side
Park Lamps
28 Fog Lamps
29 Horn Fuses
Usage
30 Passenger Side
High-Beam
Headlamp
31 Daytime Running
Lamps (DRL)
32 Driver Side
High-Beam
Headlamp
33 Daytime Running
Lamps 2
34 Sunroof
35 Key Ignition System,
Theft Deterrent
System
36 Windshield Wiper
37 SEO B2 Upfitter
Usage (Battery)
38 Electric Adjustable
Pedals
39 Climate Controls
(Battery) Fuses
Usage
40 Airbag System
(Ignition)
41 Amplifier
42 Audio System
43 Miscellaneous
(Ignition), Cruise
Control
44 Not Used
45 Airbag System
(Battery)
46 Instrument Panel
Cluster
47 Power Take-Off
48 Auxiliary Climate
Control (Ignition)
49 Center High-Mounted
Stoplamp (CHMSL)
50 Rear Defogger
51 Heated Mirrors

Black plate (74,1)Chevrolet Silverado Owner Manual - 2012
10-74 Vehicle Care
Different Size Tires and
Wheels
If wheels or tires are installed that
are a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, and electronic stability
control, the performance of these
systems can also be affected.
{WARNING
If different sized wheels are used,
there may not be an acceptable
level of performance and safety
if tires not recommended for
those wheels are selected.
This increases the chance of
a crash and serious injury.
Only use GM specific wheel and
tire systems developed for the
vehicle, and have them properly
installed by a GM certified
technician.
See Buying New Tires on
page 10‑72 andAccessories and
Modifications on page 10‑3 for
additional information.
Uniform Tire Quality
Grading
Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width.
For example:
Treadwear 200 Traction AA
Temperature A
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires
by treadwear, traction, and
temperature performance.
This applies only to vehicles
sold in the United States.
The grades are molded on
the sidewalls of most passenger

Black plate (16,1)Chevrolet Silverado Owner Manual - 2012
13-16 Customer Information
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage.
There are significant differences in
the quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs withGenuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑7
or
Roadside Assistance Program
(Mexico) on page 13‑9. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑29.

Black plate (19,1)Chevrolet Silverado Owner Manual - 2012
Customer Information 13-19
To contact NHTSA, you may
call the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner
’s personal preferences, such
as radio presets, seat positions, and
temperature settings.