
Black plate (17,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-17
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Black plate (18,1)Chevrolet Silverado Owner Manual - 2012
11-18 Service and Maintenance
DateOdometer
Reading Serviced By Services Performed

Black plate (19,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-19
DateOdometer
Reading Serviced By Services Performed

Black plate (20,1)Chevrolet Silverado Owner Manual - 2012
11-20 Service and Maintenance
DateOdometer
Reading Serviced By Services Performed

Black plate (7,1)Chevrolet Silverado Owner Manual - 2012
Customer Information 13-7
GM Mobility
Reimbursement Program
(U.S. and Canada)
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935.
Text Telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada
also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program (U.S. and
Canada)
For U.S.‐purchased vehicles,
call1‐800‐243‐8872;
(Text Telephone (TTY):
1‐888‐889‐2438).
For Canadian‐purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to
5 years/160 000 km (100,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.

Black plate (6,1)Chevrolet Silverado Owner Manual - 2012
i-6 INDEX
G
Garage Door Opener . . . . . . . . . . 5-60Programming . . . . . . . . . . . . . . . . . 5-60
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-77
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-17
Engine Oil Pressure . . . . . . . . . . 5-16
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Odometer . . . . . . . . . . . . . . . . . . . . . 5-14
Speedometer . . . . . . . . . . . . . . . . . 5-14
Tachometer . . . . . . . . . . . . . . . . . . . 5-14
Trip Odometer . . . . . . . . . . . . . . . . 5-14
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-18
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-12
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-82
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-39
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-42
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-39
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-42
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-42
High-Beam On Light . . . . . . . . . . 5-31
High/Low Beam Changer . . . . . . 6-3
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . 3-10
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater Engine Coolant . . . . . . . . . . . . . . . 9-32
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-4
High-Beam On Light . . . . . . . . . . . 5-31 High-Speed Operation . . . . . . . . 10-63
Highway Hypnosis . . . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . . . 9-13
Hill Start Assist (HSA) . . . . . . . . . 9-62
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-14
Hydraulic Clutch . . . . . . . . . . . . . . 10-17
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Ignition Positions . . . . . . . . . . . . . . 9-27
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-38
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-12
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-44
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-13
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii

Black plate (9,1)Chevrolet Silverado Owner Manual - 2012
INDEX i-9
O
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . . . 5-47
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-14 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . 10-10
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Messages . . . . . . . . . . . . . . . . . . . . 5-45
Pressure Light . . . . . . . . . . . . . . . . 5-30
Older Children, Restraints . . . . . 3-42
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
Additional Information . . . . . . . . 14-5
Connections . . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . . 14-5
Emergency . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . . 14-2
Overview . . . . . . . . . . . . . . . . . . . . . 14-1
Security . . . . . . . . . . . . . . . . . . . . . . 14-2 OnStar
®System . . . . . . . . . . . . . . . 1-35
Operation, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Ordering Service Publications . . . . . . . . 13-17
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-26
Overheating, Engine . . . . . . . . . . 10-23
Overview, OnStar
®. . . . . . . . . . . . 14-1
P
Park
Shifting into . . . . . . . . . . . . . . . . . . . 9-33
Shifting out of . . . . . . . . . . . . . . . . . 9-35
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-17
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Assist, Ultrasonic . . . . . . . . . . . . . 9-68
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-60
Brake and P (Park)Mechanism Check . . . . . . . . 10-38
Over Things That Burn . . . . . . . 9-35 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-22
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . . 3-34
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-52
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-52
Pick-up Box Identification
and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . . . 10-43
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . 9-119
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . 5-10
Protection, Battery . . . . . . . . . . . . 6-10
Retained Accessory (RAP) . . . 9-32
Seat Adjustment . . . . . . . . . . . . . . . 3-5
Steering Fluid . . . . . . . . . . . . . . . 10-27
Windows . . . . . . . . . . . . . . . . . . . . . 2-18

Black plate (13,1)Chevrolet Silverado Owner Manual - 2012
INDEX i-13
TractionControl System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-29
Trailer Sway Control (TSC) . . . . . . . . .9-114
Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-15
Trailer Towing . . . . . . . . . . . . . . . . . 9-86
Transfer Case . . . . . . . . . . . . . . . . . 9-45
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-38
Fluid, Automatic . . . . . 10-11, 10-14
Fluid, Manual . . . . . . . . . . . . . . . 10-17
Messages . . . . . . . . . . . . . . . . . . . . 5-50
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-14
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . . 9-24
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Turn Signal
Bulb Replacement . . . . . . . . . . 10-44
U
Ultrasonic Parking Assist . . . . . . 9-68
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-74
Universal Remote System . . . . . 5-60 Operation . . . . . . . . . . . . . . . . . . . . . 5-65
Programming . . . . . . . . . . . . . . . . . 5-60
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-4
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-17
Messages . . . . . . . . . . . . . . . . . . . . 5-42
Personalization . . . . . . . . . . . . . . . 5-52
Reminder Messages . . . . . . . . . . 5-50
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Towing . . . . . . . . . . . . . . . . . . . . . . 10-97 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-62
Vehicle Identification Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Ventilation, Air . . . . . . . . . . . . . . . . . 8-11
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Voltmeter Gauge . . . . . . . . . . . . . . 5-18
W
Warning Brake System Light . . . . . . . . . . . 5-26
Warning Lights, Gauges,
and Indicators . . . . . . . . . . . . . . . . 5-12
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-5
Washer Fluid . . . . . . . . . . . . . . . . . 10-28
Washer Fluid Messages . . . . . . . 5-51
Wheels
Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-76
Different Size . . . . . . . . . . . . . . . 10-74
Replacement . . . . . . . . . . . . . . . 10-77