
Black plate (11,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-11
SeeRecommended Fluids and
Lubricants on page 11‑13 for
GM approved fluids.
.Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi‐point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.With a multi‐point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration,
bounce/sway while braking,
longer stopping distance,
or uneven tire wear.
.As part of the multi‐point
inspection, trained dealer
technicians can visually
inspect the shocks and struts for
signs of leaking, blown seals,
or damage, and can advise
when service is needed.

Black plate (13,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-13
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine and/or an
Allison Transmission, see the maintenance schedule section in the Duramax Diesel Supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Engine Oil Use only engine oil licensed to the dexos1 specfication, or equivalent,
of the proper SAE viscosity grade. ACDelco dexos1 Synthetic Blend is
recommended. See
Engine Oil on page 10‑7.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL coolant.
See
Engine Coolant on page 10‑20.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967,
in Canada 89021320).
Hydraulic Clutch System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967,
in Canada 89021320).
Windshield Washer Optikleen
®Washer Solvent.
Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186).

Black plate (17,1)Chevrolet Silverado Owner Manual - 2012
Customer Information 13-17
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss thiswith the repair professional, and
insist on Genuine GM parts.
Remember, if the vehicle is leased,
you may be obligated to have the
vehicle repaired with Genuine GM
parts, even if your insurance
coverage does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.

Black plate (20,1)Chevrolet Silverado Owner Manual - 2012
13-20 Customer Information
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how a
vehicle's systems performed.
The EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in the
vehicle were operating.
.Whether or not the driver and
passenger safety belts were
buckled/fastened.
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal.
.How fast the vehicle was
traveling.This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by the vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR. GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash
or near crash‐like situations.

Black plate (5,1)Chevrolet Silverado Owner Manual - 2012
OnStar 14-5
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles.
Not all OnStar services are
available everywhere or on all
vehicles. For more information,
a full description of OnStar services,
system limitations, and OnStar
terms and conditions, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.

Black plate (1,1)Chevrolet Silverado Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-32
Active Fuel Management
®. . . . . 9-36
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 9-115
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . 9-115
Additional Information, OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-26
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-6
Air Cleaner/Filter, Engine . . . . . 10-17
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-11
Airbag
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-39
Light On-Off . . . . . . . . . . . . . . . . . . 5-20 Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-41
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-28
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-34
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-28
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . 3-29
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-26
Where Are the Airbags? . . . . . . 3-25
Airbags On-Off Light . . . . . . . . . . . . . . . . . . 5-20
On-Off Switch . . . . . . . . . . . . . . . . 3-30
Passenger Status Indicator . . . . . . . . . . . . . . . . . . . . 5-22
Readiness Light . . . . . . . . . . . . . . 5-20
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-38
System Check . . . . . . . . . . . . . . . . 3-23
Alarm System Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-11 AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna
Satellite Radio . . . . . . . . . . . . . . . . 7-15
Anti-theft Alarm System . . . . . . . . . . . . . . . . 2-11
Alarm System Messages . . . . . 5-48
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-58
Warning Light . . . . . . . . . . . . . . . . . 5-27
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . 10-102
Interior . . . . . . . . . . . . . . . . . . . . . 10-105
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-12
Assistance Program, Roadside . . . . . . . . . . . . . . . 13-7, 13-9
Audio Players . . . . . . . . . . . . . . . . . 7-16 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-23
Audio System Fixed Mast Antenna . . . . . . . . . . 7-15
Radio Reception . . . . . . . . . . . . . . 7-14
Rear Seat (RSA) . . . . . . . . . . . . . 7-50
Theft-Deterrent Feature . . . . . . . . 7-2

Black plate (2,1)Chevrolet Silverado Owner Manual - 2012
i-2 INDEX
AutomaticDoor Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-4
Automatic Transmission . . . . . . . 9-38 Fluid . . . . . . . . . . . . . . . . . 10-11, 10-14
Manual Mode . . . . . . . . . . . . . . . . . 9-42
Shift Lock ControlFunction Check . . . . . . . . . . . 10-37
Auxiliary Roof Mounted Lamp . . . . . . . . . . . 6-7
Auxiliary Devices . . . . . . . . . . . . . . 7-34
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-33
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-34
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-31
Jump Starting . . . . . . . . . . . . . . . 10-92
Load Management . . . . . . . . . . . . . 6-9
Power Protection . . . . . . . . . . . . . 6-10
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-42
Blade Replacement, Wiper . . . . . . . . . . . . . . . . . . . . . . . 10-39
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-52 Brake
Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 9-26
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-28 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-58
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-61
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-30
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-60
System Messages . . . . . . . . . . . . 5-42
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-26
Bulb Replacement . . . . . . . . . . . . 10-45 Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . 10-44
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-6
Halogen Bulbs . . . . . . . . . . . . . . 10-42
Headlamp Aiming . . . . . . . . . . . 10-39
Headlamps . . . . . . . . . . . . . . . . . 10-42
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-42
License Plate Lamps . . . . . . . 10-45 Bulb Replacement (cont'd)
Pick-up Box Identification
and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . 10-43
Taillamps . . . . . . . . . . . . . . . . . . . 10-43
Taillamps, Turn Signal, Stoplamps, and
Back-up Lamps . . . . . . . . . . . 10-44
Buying New Tires . . . . . . . . . . . . . 10-72
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-6
California
Fuel Requirements . . . . . . . . . . . 9-77
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-70
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-36
Tailgate . . . . . . . . . . . . . . . . . . . . . . . 2-10
Winter Driving . . . . . . . . . . . . . . . . 9-14

Black plate (5,1)Chevrolet Silverado Owner Manual - 2012
INDEX i-5
Engine OilLife System . . . . . . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-45
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-9
Equipment, Towing . . . . . . . . . . . 9-102
Event Data Recorders . . . . . . . . 13-20
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-9
Extender, Safety Belt . . . . . . . . . . 3-21
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-3
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-26
Fast Idle System . . . . . . . . . . . . . . . 9-31
Features Memory . . . . . . . . . . . . . . . . . . . . . . . 1-13
Filter,
Engine Air Cleaner . . . . . . . . . 10-17
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-79 Changing . . . . . . . . . . . . . . . . . . . 10-80
Floor Mats . . . . . . . . . . . . . . . . . . .10-108 Fluid
Automatic
Transmission . . . . . . . 10-11, 10-14
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-30
Four-Wheel Drive Transfer Case . . . . . . . . . . . . . . . 9-45
Power Steering . . . . . . . . . . . . . 10-27
Washer . . . . . . . . . . . . . . . . . . . . . 10-28
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-15
Four-Wheel Drive . . . . . . . 10-32, 9-45
Four-Wheel-Drive Light . . . . . . . . 5-28
Front Axle . . . . . . . . . . . . . . . . . . . . 10-33
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . 3-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-76 Additives . . . . . . . . . . . . . . . . . . . . . 9-77
E85 (85% Ethanol) . . . . . . . . . . . 9-78
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-81 Fuel (cont'd)
Filling the Tank . . . . . . . . . . . . . . . 9-80
Fuels in Foreign Countries . . . . 9-77
Gasoline Specifications . . . . . . . 9-77
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Low Fuel Warning Light . . . . . . . 5-30
Management, Active . . . . . . . . . . 9-36
Recommended . . . . . . . . . . . . . . . 9-76
Requirements, California . . . . . 9-77
System Messages . . . . . . . . . . . . 5-46
Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . . 1-34
Full-Size Spare Tire . . . . . . . . . . 10-91
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-47
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-47
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-51