
Black plate (38,1)Chevrolet Silverado Owner Manual - 2012
7-38 Infotainment System
Back:Press the softkey below the
back tab to go back to the main
display screen on an iPod, or the
root directory on a USB storage
device.
c(Folder View): Press the
softkey below
cto view the
contents of the current folder on
the USB drive. To browse and
select files:
1. Press the softkey below
c.
2. Turn
fto scroll through the list
of folders.
3. Press
fto select the desired
folder. If there is more then one
folder, repeat Steps 1 and 2 until
the desired folder is reached.
4. Turn
fto scroll through the files
in the selected folder.
5. Press
fto select the desired file
to be played. To skip through large lists, the five
softkeys can be used to navigate in
the following order:
.First softkey, first item in the list.
.Second softkey, 1% through the
list each time the softkey is
pressed.
.Third softkey, 5% through the list
each time the softkey is pressed.
.Fourth softkey, 10% through the
list each time the softkey is
pressed.
.Fifth softkey, end of the list.
h(Music Navigator):
Press the
softkey below
hto view and
select a file on an iPod, using the
iPod's menu system. Files are
sorted by:
.Playlists
.Artists
.Albums
.Genres
.Songs
.Composers
To select files:
1. Press the softkey below
h.
2. Turn
fto scroll through the list
of menus.
3. Press
fto select the
desired menu.
4. Turn
fto scroll through the
folders or files in the
selected menu.
5. Press
fto select the desired file
to be played.

Black plate (40,1)Chevrolet Silverado Owner Manual - 2012
7-40 Infotainment System
Rear Seat
Infotainment
Rear Seat Entertainment
(RSE) System
The vehicle may have a DVD Rear
Seat Entertainment (RSE) system.
The RSE system works with the
vehicle's audio system. The DVD
player is part of the front radio.
The RSE system includes a radio
with a DVD player, a video display
screen, audio/video jacks, two
wireless headphones, and a remote
control. SeeCD/DVD Player on
page 7‑23 for more information on
the vehicle's CD/DVD player.
Before Driving
The RSE is designed for rear seat
passengers only. The driver cannot
safely view the video screen while
driving and should not try to do so. In severe or extreme weather
conditions, the RSE system might
not work until the temperature is
within the operating range. The
operating range for the RSE system
is above
−20°C (−4°F) or below
60°C (140°F). If the temperature of
the vehicle is outside this range,
heat or cool the vehicle until the
temperature is within the operating
range of the RSE system.
Parental Control
The RSE system may have a
Parental Control feature, depending
on which radio the vehicle has.
To start Parental Control, press and
hold the radio power button for more
than two seconds to stop all system
features such as: radio, video
screen, Rear Seat Audio (RSA),
DVD, and/or CD. While Parental
Control is on, a padlock icon
displays. The radio can be turned back on
with a single press of the power
button, but the RSE system will
remain under Parental Control.
To turn Parental Control off, press
and hold the radio power button for
more than two seconds. The RSE
returns from where it was previously
left and the padlock icon disappears
from the radio display.
Parental Control can also be turned
off by inserting or ejecting any disc,
pressing the play icon on the radio
DVD display menu, or changing an
ignition position.

Black plate (43,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-43
The A/V jacks, located on the rear
of the floor console, allow audio or
video signals to be connected from
an auxiliary device such as a
camcorder or a video game unit to
the RSE system. Adapter
connectors or cables (not included)
may be required to connect the
auxiliary device to the A/V jacks.
Refer to the manufacturer’s
instructions for proper usage.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the DVD player mode, pressing the AUX
(auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The audio of the
connected source can be listened to
over the speakers by sourcing the
radio to the auxiliary device or by
sourcing the RSA to the Rear Aux
and listening with the wireless
headphones on Channel 2 or with
the wired headphones. See
“Using
the Auxiliary Input Jack” under
Auxiliary Devices on page 7‑34 for
more information about changing
the source. Changing the RSE Video Screen
Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can be
changed from the on screen setup
menu. To change any feature:
1. Press the
z(display menu)
button on the remote control.
2. Use the remote control
n,q,
p,o(navigation) arrows and
the
r(enter) button to use the
setup menu.
3. Press the
zbutton again to
remove the setup menu from the
screen.

Black plate (45,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-45
Remote Control
To use the remote control, aim it at
the transmitter window at the rear of
the RSE overhead console and
press the desired button. Direct
sunlight or very bright light could
affect the ability of the RSE
transmitter to receive signals from
the remote control. If the remote
control does not seem to be
working, the batteries might need
to be replaced. See“Battery
Replacement” later in this section. Objects blocking the line of sight
could also affect the function of the
remote control.
If a CD or DVD is in the Radio DVD
slot, the remote control
O(power)
button can be used to turn on the
video screen display and start the
disc. The radio can also turn on the
video screen display. See Operation
on page 7‑3 for more information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
If the remote control becomes lost
or damaged, a new universal
remote control can be purchased.
If this happens, make sure the
universal remote control uses a
code set of Toshiba
®. Remote Control Buttons
O(Power):
Press this button to
turn the video screen on and off.
P(Illumination): Press this button
to turn the remote control backlight
on. The backlight automatically
times out after 7 to 10 seconds if no
other button is pressed while the
backlight is on.
v(Title): Press this button to
return the DVD to the main menu of
the DVD. This function could vary
for each disc.
y(Main Menu): Press this button
to access the DVD menu. The DVD
menu is different on every DVD.
Use the navigation arrows to move
the cursor around the DVD menu.
After making a selection press the
enter button. This button only
operates when using a DVD.

Black plate (46,1)Chevrolet Silverado Owner Manual - 2012
7-46 Infotainment System
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
r(Enter): Press this button to
select the choice that is highlighted
in any menu.
z(Display Menu): Press this
button to adjust the brightness,
screen display mode (normal,
full, or zoom), and display the
language menu.
q(Return): Press this button to
exit the current active menu and
return to the previous menu.
This button operates only when
the display menu or a DVD menu
is active.
c(Stop): Press this button to stop
playing, fast reversing, or fast
forwarding a DVD. Press this button
twice to return to the beginning of
the DVD.
s(Play/Pause): Press this
button to start playing a DVD.
Press this button while a DVD is
playing to pause it. Press it again
to continue playing the DVD.
While the DVD is playing, the DVD
can be played slowly by pressing
the play/pause button then pressing
the fast forward button. The DVD
continues playing in a slow play
mode. Also, reverse can be played
slowly by pressing the play/pause
button and then pressing the fast
reverse button. To cancel slow play
mode, press the play/pause button.
t(Previous Track/Chapter):
Press this button to return to the
start of the current track or chapter.
Press this button again to go to
the previous track or chapter.
This button might not work when
the DVD is playing the copyright
information or the previews.
u(Next Track/Chapter): Press
this button to go to the beginning of
the next chapter or track. This
button might not work while the
DVD is playing the copyright
information or the previews.
r(Fast Reverse): Press this
button to quickly reverse the DVD or
CD. To stop fast reversing a DVD
video, press the play/pause button.
To stop fast reversing a DVD audio
or CD, release the fast reverse
button. This button might not work
when the DVD is playing the
copyright information or the
previews.
[(Fast Forward): Press this
button to fast forward the DVD or
CD. To stop fast forwarding a DVD
video, press the play/pause button.
To stop fast forwarding a DVD audio
or CD, release the fast forward
button. This button might not work
while the DVD is playing the
copyright information or the
previews.

Black plate (48,1)Chevrolet Silverado Owner Manual - 2012
7-48 Infotainment System
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or
ACC/ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between
the remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (49,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-49
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use
a cellular telephone in the vehicle.
Check that the headphones are on correctly using the
L (left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:This
message displays when there are
disc load or eject problems. Disc Format Error:
This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
EJECT or DVD AUX is pressed on
the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.

Black plate (50,1)Chevrolet Silverado Owner Manual - 2012
7-50 Infotainment System
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CDs, DVDs, or other
auxiliary sources. However, the rear
seat passengers can only control
the music sources the front seat
passengers are not listening to
(except on some radios where dual
control is allowed). For example,
rear seat passengers can controland listen to a CD through the
headphones, while the driver listens
to the radio through the front
speakers. The rear seat passengers
have control of the volume for each
set of headphones.
The radio functionality is controlled
by both the RSA and the front radio.
Only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
the band on the other system,
if they are both sourced to the radio.
The RSA functions can be used
even while the main radio is off.
The front audio system will display
the headphone icon when the RSA
is on, and it will disappear from the
display when the RSA is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
Depending on the audio system, the
rear speakers may continue to play
when the RSA audio is active
through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the front auxiliary input
(if available), located on the front
audio system. Turn the iPod on,
then choose the front auxiliary input
with the RSA SRCE button.
P(Power):
Press this button to
turn the RSA on or off.
Volume: To increase or decrease
headphone volume, turn the knobs
located next to the SRCE or PROG