Black plate (35,1)Chevrolet Silverado Owner Manual - 2012
In Brief 1-35
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information. Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.
Black plate (40,1)Chevrolet Silverado Owner Manual - 2012
3-40 Seats and Restraints
If you have any questions
about this, you should contact
Customer Assistance before you
modify your vehicle. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. SeeCustomer
Satisfaction Procedure
(U.S. and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑74 for additional
important information. Q: What if I added a snow plow?
Will it keep the airbags from
working properly?
A: We have designed our airbag
systems to work properly under
a wide range of conditions,
including snow plowing with
vehicles that have the optional
Snow Plow Prep Package
(RPO VYU). But do not change
or defeat the snow plow's
“tripping mechanism.” If you do,
it can damage your snow plow
and your vehicle, and it may
cause an airbag inflation. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions,
call Customer Assistance.
The phone numbers and
addresses for Customer
Assistance are in Step Two of
the Customer Satisfaction
Procedure in this manual.
See Customer Satisfaction
Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.
Black plate (47,1)Chevrolet Silverado Owner Manual - 2012
Instruments and Controls 5-47
Object Detection System
Messages
PARK ASST BLOCKED SEE
OWNERS MANUAL
This message displays if there is
something interfering with the park
assist system. SeeUltrasonic
Parking Assist on page 9‑68 for
more information.
PARK ASSIST OFF
After the vehicle has been started,
this message displays to remind the
driver that the URPA system has
been turned off. Press the set/reset
button or the trip odometer reset
stem to acknowledge this message
and clear it from the DIC display.
To turn the URPA system back on,
see Ultrasonic Parking Assist on
page 9‑68.
SERVICE PARK ASSIST
This message displays if there is a
problem with the Ultrasonic Rear
Parking Assist (URPA) system.
Do not use this system to help you
park. See Ultrasonic Parking Assist
on page 9‑68 for more information.
See your dealer for service.
Ride Control System
Messages
SERVICE STABILITRAK
If the vehicle has StabiliTrak and
this message displays, it means
there may be a problem with the
StabiliTrak system. If you see this
message, try to reset the system.
Stop; turn off the engine for at least
15 seconds; then start the engine
again. If this message still comes
on, it means there is a problem.
You should see your dealer for
service. The vehicle is safe to drive;
however, you do not have the
benefit of StabiliTrak, so reduce
your speed and drive accordingly.
SERVICE TRACTION
CONTROL
If the vehicle has StabiliTrak, this
message displays when there is a
problem with the Traction Control
System (TCS). When this message
displays, the system will not limit
wheel spin. Adjust your driving
accordingly. See your dealer for
service. See StabiliTrak
®System on
page 9‑62 for more information.
STABILITRAK INITIALIZING
If the vehicle has StabiliTrak, this
message may come on if the
StabiliTrak system has not fully
initialized because of road
conditions or the incorrect tire size.
When the StabiliTrak system is fully
initialized, the message will turn off.
SeeStabiliTrak
®System on
page 9‑62 for more information.
If this message continues to be
displayed for multiple ignition cycles
and on different road surfaces,
see your dealer for service.
Black plate (18,1)Chevrolet Silverado Owner Manual - 2012
9-18 Driving and Operating
Tire and Loading Information
Label
Label Example
A vehicle specific Tire and
Loading Information label is
attached to the center pillar
(B-pillar). With the driver door
open, you will find the label
attached below the door lock
post (striker). The tire and
loading information label showsthe number of occupant seating
positions (A), and the maximum
vehicle capacity weight (B) in
kilograms and pounds.
The Tire and Loading
Information label also shows the
size of the original equipment
tires (C) and the recommended
cold tire inflation pressures (D).
For more information on tires
and inflation see
Tires on
page 10‑54 andTire Pressure
on page 10‑62.
There is also important loading
information on the vehicle
Certification/Tire label. It tells
you the Gross Vehicle Weight
Rating (GVWR) and the Gross
Axle Weight Rating (GAWR)
for the front and rear axles.
See “Certification/Tire Label”
later in this section.
Steps for Determining Correct
Load Limit
1.
Locate the statement
“The combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs” on your vehicle's
placard.
2.Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
Black plate (21,1)Chevrolet Silverado Owner Manual - 2012
Driving and Operating 9-21
The label shows the size of
your vehicle's original tires and
the inflation pressures needed
to obtain the gross weight
capacity of your vehicle. This is
called Gross Vehicle Weight
Rating (GVWR). The GVWR
includes the weight of the
vehicle, all occupants, fuel, and
cargo.
The Certification/Tire label also
tells you the maximum weights
for the front and rear axles,
called Gross Axle Weight
Rating (GAWR). To find out the
actual loads on your front and
rear axles, you need to go to a
weigh station and weigh your
vehicle. Your dealer can help
you with this. Be sure to spread
out your load equally on both
sides of the centerline.Never exceed the GVWR for
your vehicle, or the GAWR for
either the front or rear axle.
The Certification/Tire label also
contains important information
about your Front Axle Reserve
Capacity. See
“What is front axle
reserve capacity, and how do I
calculate it?” underAdding a
Snow Plow or Similar Equipment
on page 9‑115.
{WARNING
In the case of a sudden stop
or collision, things carried in
the bed of your truck could
shift forward and come into
the passenger area, injuring
you and others. If you put
things in the bed of your truck,
you should make sure they
are properly secured.
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.
Notice: Overloading the
vehicle may cause damage.
Repairs would not be covered
by the vehicle warranty.
Do not overload the vehicle.
Black plate (2,1)Chevrolet Silverado Owner Manual - 2012
10-2 Vehicle Care
Electrical System
Electrical SystemOverload . . . . . . . . . . . . . . . . . . 10-46
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-47
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . 10-47
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . 10-51
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-54
Tire Sidewall Labeling . . . . . . 10-55
Tire Designations . . . . . . . . . . . 10-57
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . 10-59
Tire Pressure . . . . . . . . . . . . . . . 10-62
Tire Pressure for High-Speed Operation . . . . . . . . . . . . . . . . . 10-63
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . 10-64
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-65
Tire Inspection . . . . . . . . . . . . . . 10-68
Tire Rotation . . . . . . . . . . . . . . . 10-69
Dual Tire Rotation . . . . . . . . . . 10-71
When It Is Time for New Tires . . . . . . . . . . . . . . . . . 10-71 Buying New Tires . . . . . . . . . . . 10-72
Different Size Tires and
Wheels . . . . . . . . . . . . . . . . . . . 10-74
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-74
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . 10-76
Wheel Replacement . . . . . . . . 10-77
Tire Chains . . . . . . . . . . . . . . . . . 10-78
If a Tire Goes Flat . . . . . . . . . . 10-79
Tire Changing . . . . . . . . . . . . . . 10-80
Full-Size Spare Tire . . . . . . . . 10-91
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-92
Towing
Towing the Vehicle . . . . . . . . . 10-97
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-97
Appearance Care
Exterior Care . . . . . . . . . . . . . . 10-102
Interior Care . . . . . . . . . . . . . . . 10-105
Floor Mats . . . . . . . . . . . . . . . . 10-108
General Information
For service and parts needs,
visit your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
Black plate (55,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-55
20‐Inch Tires
If the vehicle has 20‐inch
P275/55R20 size tires, they are
classified as touring tires and
are designed for on road use.
The low‐profile, wide tread
design is not recommended for
“off‐road”driving or commercial
uses such as snow plowing.
See Off-Road Driving on
page 9‑6 andAdding a Snow
Plow or Similar Equipment on
page 9‑115 for additional
information.
Notice: Low‐profile tires are
more susceptible to damage
from road hazards or curb
impact than standard profile
tires. Tire and/or wheel
assembly damage can occur
when coming into contact with road hazards like,
potholes, or sharp edged
objects, or when sliding into a
curb. The warranty does not
cover this type of damage.
Keep tires set to the correct
inflation pressure and, when
possible, avoid contact with
curbs, potholes, and other
road hazards.
Tire Sidewall Labeling
Useful information about a
tire is molded into the sidewall.
The examples show a typical
passenger and light truck tire
sidewall.
Passenger (P‐Metric) Tire
(A) Tire Size:The tire size
code is a combination of letters
and numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description.
See the “Tire Size” illustration
later in this section for more
detail.
Black plate (56,1)Chevrolet Silverado Owner Manual - 2012
10-56 Vehicle Care
(B) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet
or exceed all federal safety
guidelines.
(C) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with
the U.S. Department of
Transportation Motor Vehicle
Safety Standards.
(D) Tire Identification
Number (TIN)
:The letters and
numbers following the DOT code
are the Tire Identification
Number (TIN). The TIN shows
the manufacturer and plant
code, tire size, and date the tire was manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(E) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread.
(F) Uniform Tire Quality
Grading (UTQG)
:Tire
manufacturers are required to
grade tires based on three
performance factors: treadwear,
traction, and temperature
resistance. For more
information, see Uniform Tire
Quality Grading on page 10‑74.
(G) Maximum Cold Inflation
Load Limit
:Maximum load
that can be carried and the
maximum pressure needed
to support that load. For
information on recommended
tire pressure see Tire Pressure
on page 10‑62 andVehicle Load
Limits on page 9‑17.
Light Truck (LT-Metric) Tire
(A) Tire Size:The tire size
code is a combination of letters
and numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail.
(B) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to