Black plate (1,1)Chevrolet Silverado Owner Manual - 2012
2012 Chevrolet Silverado Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-8
Vehicle Features . . . . . . . . . . . . . 1-25
Performance and Maintenance . . . . . . . . . . . . . . . . 1-33
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-17
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Seats and Restraints
. . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-23
Child Restraints . . . . . . . . . . . . . . 3-42
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . 5-12
Information Displays . . . . . . . . . . 5-32
Vehicle Messages . . . . . . . . . . . . 5-42
Vehicle Personalization . . . . . . . 5-52
Universal Remote System . . . . 5-60 Lighting
. . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-8
Lighting Features . . . . . . . . . . . . . . 6-9
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Audio Players . . . . . . . . . . . . . . . . 7-16
Rear Seat Infotainment . . . . . . . 7-40
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-52
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-59
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . 8-11
Black plate (2,1)Chevrolet Silverado Owner Manual - 2012
2012 Chevrolet Silverado Owner ManualM
Driving and Operating. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-26
Engine Exhaust . . . . . . . . . . . . . . 9-36
Automatic Transmission . . . . . . 9-38
Manual Transmission . . . . . . . . . 9-44
Drive Systems . . . . . . . . . . . . . . . . 9-45
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-58
Ride Control Systems . . . . . . . . 9-62
Cruise Control . . . . . . . . . . . . . . . . 9-66
Object Detection Systems . . . . 9-68
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-76
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-82
Conversions and Add-Ons . . . . . . . . . . . . . . . . . . . 9-115 Vehicle Care
. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-39
Bulb Replacement . . . . . . . . . . 10-42
Electrical System . . . . . . . . . . . . 10-46
Wheels and Tires . . . . . . . . . . . 10-54
Jump Starting . . . . . . . . . . . . . . . 10-92
Towing . . . . . . . . . . . . . . . . . . . . . . 10-97
Appearance Care . . . . . . . . . . 10-102
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-9
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . 11-10
Recommended Fluids, Lubricants, and Parts . . . . . . 11-13
Maintenance Records . . . . . . . 11-17 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-18
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (1,1)Chevrolet Silverado Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel(Base/Uplevel Version) . . . . . . 1-2
Instrument Panel (Premium Version) . . . . . . . . . . . 1-6
Initial Drive Information
Initial Drive Information . . . . . . . . 1-8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-8
Remote Vehicle Start . . . . . . . . . 1-8
Door Locks . . . . . . . . . . . . . . . . . . . 1-9
Windows . . . . . . . . . . . . . . . . . . . . . . 1-9
Seat Adjustment . . . . . . . . . . . . . 1-10
Memory Features . . . . . . . . . . . . 1-13
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-14
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-14
Safety Belts . . . . . . . . . . . . . . . . . . 1-15
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-15
Mirror Adjustment . . . . . . . . . . . . 1-16 Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-17
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-17
Interior Lighting . . . . . . . . . . . . . . 1-17
Exterior Lighting . . . . . . . . . . . . . 1-18
Windshield Wiper/Washer . . . . 1-19
Climate Controls . . . . . . . . . . . . . 1-20
Transmission . . . . . . . . . . . . . . . . 1-22
Four-Wheel Drive . . . . . . . . . . . . 1-23Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-25
Satellite Radio . . . . . . . . . . . . . . . 1-26
Portable Audio Devices . . . . . . 1-26
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-27
Steering Wheel Controls . . . . . 1-27
Cruise Control . . . . . . . . . . . . . . . 1-28
Navigation System . . . . . . . . . . . 1-28
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-28
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-29
Ultrasonic Parking Assist . . . . 1-30
Power Outlets . . . . . . . . . . . . . . . 1-30
Universal Remote System . . . 1-30
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-31
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-33
Tire Pressure Monitor . . . . . . . . 1-33
Engine Oil Life System . . . . . . 1-34
Fuel E85 (85% Ethanol) . . . . . 1-34
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-34
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-35
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-35
Black plate (33,1)Chevrolet Silverado Owner Manual - 2012
In Brief 1-33
Performance and
Maintenance
StabiliTrak®System
If equipped, the vehicle has a
traction control system that limits
wheel spin and the StabiliTrak
system that assists with directional
control of the vehicle in difficult
driving conditions. Both systems
turn on automatically every time the
vehicle is started.
.To turn off traction control, press
and release
gon the instrument
panel. The appropriate DIC
message displays. See Ride
Control System Messages on
page 5‑47.
.To turn off both traction control
and StabiliTrak, press and hold
guntilgilluminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5‑47.
.Press and releasegagain to
turn on both systems.
For more information, see
StabiliTrak
®System on page 9‑62.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See
Vehicle Load
Limits on page 9‑17. The warning
light will remain on until the tire
pressure is corrected.
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver ’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑64.
Black plate (35,1)Chevrolet Silverado Owner Manual - 2012
In Brief 1-35
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information. Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.
Black plate (41,1)Chevrolet Silverado Owner Manual - 2012
Seats and Restraints 3-41
Airbag System Check
The airbag system does not need
regularly scheduled maintenance
or replacement. Make sure the
airbag readiness light is working.
SeeAirbag Readiness Light on
page 5‑20 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑25. See your dealer for
service.
Replacing Airbag System
Parts after a Crash
{WARNING
A crash can damage the
airbag systems in the vehicle.
A damaged airbag system may
not work properly and may
not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible. If an airbag inflates, you will need
to replace airbag system parts.
See your dealer for service.
If the airbag readiness light
stays on after the vehicle is
started or comes on when you are
driving, the airbag system may not
work properly. Have the vehicle
serviced right away. See
Airbag
Readiness Light on page 5‑20 for
more information.
Black plate (16,1)Chevrolet Silverado Owner Manual - 2012
5-16 Instruments and Controls
Engine Oil Pressure
Gauge
Metric
English
The engine oil pressure gauge
shows the engine oil pressure
in kPa (kilopascals) or psi (pounds
per square inch) when the engine is
running.
Oil pressure can vary with engine
speed, outside temperature and
oil viscosity, but if readings are
outside the normal operating range,
the oil pressure light comes on.
See Engine Oil Pressure Light on
page 5‑30 for more information. A reading outside the normal
operating range can be caused by
a dangerously low oil level or some
other problem causing low oil
pressure. Check the vehicle's oil
as soon as possible. See
“OIL
PRESSURE LOW STOP ENGINE”
under Engine Oil Messages on
page 5‑45 andEngine Oil on
page 10‑7.
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced.
Notice: Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
Black plate (24,1)Chevrolet Silverado Owner Manual - 2012
5-24 Instruments and Controls
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions
are at acceptable levels, to produce
a cleaner environment. This light
comes on when the vehicle is
placed in ON/RUN, as a check to
show it is working. If it does not,
have the vehicle serviced by your
dealer. SeeIgnition Positions on
page 9‑27 for more information.
If the malfunction indicator lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required. Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction.
Notice:
If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Notice: Modifications made to
the engine, transmission,
exhaust, intake, or fuel system
of the vehicle or the replacement
of the original tires with other
than those of the same Tire
Performance Criteria (TPC) can affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered
by the vehicle warranty.
This could also result in a failure
to pass a required Emission
Inspection/Maintenance test.
See
Accessories and
Modifications on page 10‑3.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.