Page 352 of 378

Black plate (10,1)Chevrolet Orlando Owner Manual - 2012
13-10 Customer Information
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13‑5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Page 354 of 378

Black plate (12,1)Chevrolet Orlando Owner Manual - 2012
13-12 Customer Information
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE: $35.00 (U.S.)
plus handling and shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE: $25.00 (U.S.)
plus handling and shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
Page 373 of 378

Black plate (7,1)Chevrolet Orlando Owner Manual - 2012
INDEX i-7
Low Fuel Warning Light . . . . . . . . 5-20
Lower Anchors and Tethersfor Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-41
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-16
Maintenance Schedule
Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-13
Malfunction Indicator Lamp . . . . 5-13
Manual Mirrors . . . . . . . . . . . . . . . . 2-11
Manual Mode . . . . . . . . . . . . . . . . . . 9-24
Manual Transmission . . . . . . . . . . 9-25 Fluid . . . . . . . . . . . . . . . . . . . . . . . . .10-11
Messages Airbag System . . . . . . . . . . . . . . . . 5-30
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-26
Brake System . . . . . . . . . . . . . . . . 5-27
Compass . . . . . . . . . . . . . . . . . . . . . 5-27
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-27
Engine Cooling System . . . . . . . 5-27
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-28
Engine Power . . . . . . . . . . . . . . . . 5-28 Messages (cont'd)
Fuel System . . . . . . . . . . . . . . . . . . 5-29
Key and Lock . . . . . . . . . . . . . . . . . 5-29
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
Object Detection System . . . . . 5-29
Ride Control System . . . . . . . . . . 5-30
Security . . . . . . . . . . . . . . . . . . . . . . 5-30
Service Vehicle . . . . . . . . . . . . . . . 5-30
Starting the Vehicle . . . . . . . . . . . 5-30
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Transmission . . . . . . . . . . . . . . . . . 5-31
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-26
Vehicle Reminder . . . . . . . . . . . . . 5-31
Mirror
Child-View . . . . . . . . . . . . . . . . . . . . 2-13
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-12
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-11
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-12
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-12
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-11
Manual Rearview . . . . . . . . . . . . . 2-12
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-45
Multi-band Antenna . . . . . . . . . . . . 7-16
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . 13-15
Net, Convenience . . . . . . . . . . . . . . 4-5
New Vehicle Break-In . . . . . . . . . . 9-14
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-29
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-10
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Pressure Light . . . . . . . . . . . . . . . . 5-19
Older Children, Restraints . . . . . 3-33
Online Owner Center . . . . . . . . . . 13-4
OnStar
®
Additional Information . . . . . . . . 14-5
Connections . . . . . . . . . . . . . . . . . . 14-3
Diagnostics . . . . . . . . . . . . . . . . . . . 14-5
Emergency . . . . . . . . . . . . . . . . . . . 14-2
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