Page 37 of 374

Black plate (11,1)Chevrolet Impala Owner Manual - 2012
Keys, Doors, and Windows 2-11
Emergency Trunk Release
Handle
Notice:Do not use the
emergency trunk release handle
as a tie-down or anchor point
when securing items in the trunk
as it could damage the handle.
The emergency trunk release
handle is only intended to aid a
person trapped in a latched trunk,
enabling them to open the trunk
from the inside.
There is a glow-in-the-dark trunk
release handle located on the latch
inside the trunk . This handle will
glow following exposure to light. Pull
the release handle to open the trunk
from the inside.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
it impossible to steal.
Anti-theft Alarm System
Your vehicle may have the optional
content theft-deterrent alarm
system.
To activate the theft-deterrent
system:
1. Open the door.
2. Lock the door with the power door lock switch or the Remote
Keyless Entry (RKE) transmitter.
If you are using the RKE
transmitter, the door does not
need to be open.
3. Close all doors.
Page 39 of 374

Black plate (13,1)Chevrolet Impala Owner Manual - 2012
Keys, Doors, and Windows 2-13
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and try
again.If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
fuse. See
Fuses and Circuit
Breakers on page 10‑30. If the
engine still does not start with the
other key, the vehicle needs service.
If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system. See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has
a
1stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key.
Page 40 of 374

Black plate (14,1)Chevrolet Impala Owner Manual - 2012
2-14 Keys, Doors, and Windows
4. Insert the new key to beprogrammed and turn it to the
ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn off
once the key has been
programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device
that disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
Controls for the outside power
mirrors are located on the driver
door armrest.
1. Press the left or right side of the selector switch located above
the control pad, to select the
driver or passenger mirror.
Page 41 of 374

Black plate (15,1)Chevrolet Impala Owner Manual - 2012
Keys, Doors, and Windows 2-15
2. Press one of the four buttonslocated on the control pad to
move the mirror to the desired
direction.
3. Adjust each outside mirror so that a little of the vehicle and the
area behind it can be seen.
Keep the selector switch in the
center position when not adjusting
either outside mirror.
Heated Mirrors
For vehicles with heated mirrors:
=(Rear Window Defogger):
Press to heat the outside rearview
mirrors. See “Rear Window
Defogger” underClimate Control
Systems on page 8‑1 for more
information.
Interior Mirrors
Manual Rearview Mirror
Adjust the inside rearview mirror for
a clear view of the area behind your
vehicle. To avoid glare of the
headlamps from behind, push the
tab forward for daytime and pull it
for nighttime use.
Vehicles with OnStar
®have three
control buttons at the bottom of the
mirror. See your dealer for more
information about OnStar and how
to subscribe to it. See OnStar
Overview on page 14‑1.
Automatic Dimming
Rearview Mirror
The vehicle may have an automatic
dimming inside rearview mirror.
Automatic dimming reduces the
glare from the headlamps of the
vehicle behind you. The dimming
feature comes on and the indicator
light illuminates each time the
ignition is turned to start.
O(On/Off): Press to turn the
dimming feature on or off.
Vehicles with OnStar have three
additional control buttons for the
OnStar system. See your dealer for
more information about OnStar and
how to subscribe to it. See OnStar
Overview on page 14‑1.
Cleaning the Mirror
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Page 52 of 374

Black plate (8,1)Chevrolet Impala Owner Manual - 2012
3-8 Seats and Restraints
Press the button once for the
highest setting. With each press of
the button, the heated seat will
change to the next lower setting,
and then to the off setting. The
lights indicate two for the highest
setting and one for the lowest.
The passenger seat may take
longer to heat up.
The heated seat are canceled each
time the ignition is turned off. To use
this feature after restarting the
vehicle, press the desired button
again.Rear Seats
Rear Seats (Split Folding)
Flip and Fold Feature
On vehicles with this feature, the
seat cushions flip forward and the
seatbacks fold down to create an
extended flat cargo area.
To flip the seat cushion and fold the
seatback:
1. Make sure the front seats arenot reclined. The seat cushion
will not flip forward completely if
the front seats are reclined.
2. Flip the seat cushion forward bypulling up on the tab in the
center of the seat cushion where
the seatback meets the seat
cushion.
Page 57 of 374

Black plate (13,1)Chevrolet Impala Owner Manual - 2012
Seats and Restraints 3-13
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt except for
the center front passenger position
(if equipped), which has a lap belt.
SeeLap Belt on page 3‑18 for more
information.
The following instructions explain
how to wear a lap-shoulder belt
properly.
1. Adjust the seat, if the seat is adjustable, so you can sit up
straight. To see how, see “Seats”
in the Index.
2. Pick up the latch plate and pull the belt across you. Do not let it
get twisted.
The lap-shoulder belt may lock if
you pull the belt across you very
quickly. If this happens, let the
belt go back slightly to unlock it.
Then pull the belt across you
more slowly. If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be engaged.
If this happens, let the belt go
back all the way and start again.
Engaging the child restraint
locking feature in the right front
seating position may affect the
passenger sensing system. See
Passenger Sensing System on
page 3‑28.
Page 63 of 374

Black plate (19,1)Chevrolet Impala Owner Manual - 2012
Seats and Restraints 3-19
Safety Belt Extender
If the vehicle's safety belt will fasten
around you, you should use it.
But if a safety belt is not long
enough, your dealer will order you
an extender. When you go in to
order it, take the heaviest coat you
will wear, so the extender will be
long enough for you. To help avoid
personal injury, do not let someone
else use it, and use it only for the
seat it is made to fit. The extender
has been designed for adults. Never
use it for securing child seats. To
wear it, attach it to the regular safety
belt. For more information, see the
instruction sheet that comes with
the extender.
Safety System Check
Now and then, check that the safety
belt reminder light, safety belts,
buckles, latch plates, retractors, and
anchorages are all working properly.
Look for any other loose or
damaged safety belt system parts
that might keep a safety belt system
from doing its job. See your dealer
to have it repaired. Torn or frayed
safety belts may not protect you in a
crash. They can rip apart under
impact forces. If a belt is torn or
frayed, get a new one right away.
Make sure the safety belt reminder
light is working. SeeSafety Belt
Reminders on page 5‑13 for more
information.
Keep safety belts clean and dry.
See Safety Belt Care on page 3‑19.
Safety Belt Care
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Page 64 of 374

Black plate (20,1)Chevrolet Impala Owner Manual - 2012
3-20 Seats and Restraints
Replacing Safety Belt
System Parts after a
Crash
{WARNING
A crash can damage the safety
belt system in the vehicle.
A damaged safety belt system
may not properly protect the
person using it, resulting in
serious injury or even death in a
crash. To help make sure the
safety belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as
possible.After a minor crash, replacement of
safety belts may not be necessary.
But the safety belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the safety
belt assemblies inspected or
replaced.
New parts and repairs may be
necessary even if the safety belt
system was not being used at the
time of the crash.
Have the safety belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See
Airbag
Readiness Light on page 5‑14.
Airbag System
The vehicle has the following
airbags:
.A frontal airbag for the driver.
.A frontal airbag for the right front
passenger.
.A seat‐mounted side impact
airbag for the driver.
.A seat‐mounted side impact
airbag for the right front
passenger.
.A roof-rail airbag for the driver
and passenger directly behind
the driver.
.A roof-rail airbag for the right
front passenger and passenger
seated directly behind the right
front passenger.
All of the airbags in the vehicle will
have the word AIRBAG embossed
in the trim or on an attached label
near the deployment opening.