Black plate (2,1)Chevrolet Express Owner Manual - 2012
2012 Chevrolet Express Owner ManualM
Driving and Operating. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Drive Systems . . . . . . . . . . . . . . . . 9-33
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33
Ride Control Systems . . . . . . . . 9-35
Cruise Control . . . . . . . . . . . . . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-46
Conversions and Add-Ons . . . 9-58 Vehicle Care
. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Bulb Replacement . . . . . . . . . . 10-35
Electrical System . . . . . . . . . . . . 10-41
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-90
Appearance Care . . . . . . . . . . . 10-93
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-19
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-20
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (5,1)Chevrolet Express Owner Manual - 2012
Keys, Doors, and Windows 2-5
To replace the battery:
1. Separate the transmitter with aflat, thin object, such as a flat
head screwdriver.
.Carefully insert the tool into
the notch located along the
parting line of the
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.Twist the tool until the
transmitter is separated. 2. Remove the old battery. Do not
use a metal object.
3. Insert the new battery, positive side facing down. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
This vehicle may have a remote
start feature. This feature allows you
to start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
systems. See Climate Control
Systems on page 8‑1 for additional
information.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view
when doing so. Check local
regulations for any requirements on
remote starting of vehicles. Do not use the remote start
feature if the vehicle is low on fuel.
The vehicle may run out of fuel.
If the vehicle has the remote start
feature, the RKE transmitter
functions will have an increased
range of operation. However, the
range may be less while the vehicle
is running.
There are other conditions which
can affect the performance of the
transmitter, see
Remote Keyless
Entry (RKE) System on page 2‑3 for
additional information.
/(Remote Vehicle Start):
This button will be on the RKE
transmitter if you have remote start.
To start the engine using the remote
start feature:
1. Aim the RKE transmitter at the vehicle.
2. Press and release
Qon the
transmitter.
Black plate (12,1)Chevrolet Express Owner Manual - 2012
2-12 Keys, Doors, and Windows
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not
make it impossible to steal.
Immobilizer
SeeRadio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized
Automotive Security System)
theft-deterrent system.
PASS-Key III+ is a passive
theft deterrent system.
The system is automatically armed
when the key is removed from the
ignition. You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it shuts down the
vehicle's starter and fuel systems.
The starter will not work and fuel will
stop being delivered to the engine.
Anyone using a trial-and-error
method to start the vehicle will be
discouraged because of the high
number of electrical key codes.
If the engine does not start and the
security message comes on, the
key may have a damaged
transponder. Turn the ignition off
and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
instrument panel PASS KEY fuse.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer or a locksmith who can
service the PASS-Key III+ to have a
new key made. See
Fuses and
Circuit Breakers on page 10‑41.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. This procedure is for
learning additional keys only. If all
the currently programmed keys are
lost or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.
Black plate (11,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-11
Ashtrays
The vehicle may have a removable
ashtray. The ashtray can be placed
into the front floor console
cupholder. Open cover to use.
Notice:If papers, pins, or other
flammable items are put in the
ashtray, hot cigarettes or other
smoking materials could ignite
them and possibly damage the
vehicle. Never put flammable
items in the ashtray.
Warning Lights,
Gauges, and
Indicators
Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gauges could
prevent injury.
Warning lights come on when there
could be a problem with a vehicle
function. Some warning lights come
on briefly when the engine is started
to indicate they are working. Gauges can indicate when there
could be a problem with a vehicle
function. Often gauges and warning
lights work together to indicate a
problem with the vehicle.
When one of the warning lights
comes on and stays on while
driving, or when one of the gauges
shows there may be a problem,
check the section that explains what
to do. Follow this manual's advice.
Waiting to do repairs can be costly
and even dangerous.
Black plate (15,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-15
Engine Oil Pressure
Gauge
Metric
English
The oil pressure gauge shows the
engine oil pressure in psi (pounds
per square inch) or kPa (kilopascals)
when the engine is running.
Oil pressure may vary with engine
speed, outside temperature and oil
viscosity, but readings above the
low pressure zone indicate the
normal operating range.
A reading in the low pressure zone
may be caused by a dangerously
low oil level or other problem
causing low oil pressure. Check the
oil as soon as possible.
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced.
Notice: Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
Black plate (18,1)Chevrolet Express Owner Manual - 2012
5-18 Instruments and Controls
The passenger safety belt reminder
light and chime may turn on if an
object is put on the seat such as a
briefcase, handbag, grocery bag,
laptop, or other electronic device.
To turn off the reminder light and/or
chime, remove the object from the
seat or buckle the safety belt.
Airbag Readiness Light
The system checks the airbag's
electrical system for possible
malfunctions. If the light stays on
it indicates there is an electrical
problem. The system check
includes the airbag sensor(s), the
pretensioners, the airbag modules,
the wiring and the crash sensing
and diagnostic module. For more
information on the airbag system,
seeAirbag System on page 3‑18.
The airbag readiness light flashes
for a few seconds when the engine
is started. If the light does not come
on then, have it fixed immediately.
{WARNING
If the airbag readiness light stays
on after the vehicle is started or
comes on while driving, it means
the airbag system might not be
working properly. The airbags in
the vehicle might not inflate in a
crash, or they could even inflate
without a crash. To help avoid
injury, have the vehicle serviced
right away. For vehicles with a remote start, the
airbag readiness light will stay on
until the driver places the ignition
switch to the ON/RUN position.
If there is a problem with the airbag
system, an airbag Driver Information
Center (DIC) message can also
come on. See
Airbag System
Messages on page 5‑40 for more
information.
Airbag On-Off Light
When the right front passenger
airbag is manually turned off using
the airbag on-off switch on the
instrument panel, if equipped, the
indicator light OFF or the off symbol
will come on and stay on as a
reminder that the airbag has been
turned off. This light will go off when
the airbag has been turned on. See
Airbag On-Off Switch on page 3‑26
for more information, including
important safety information.
Black plate (20,1)Chevrolet Express Owner Manual - 2012
5-20 Instruments and Controls
Passenger Airbag Status
Indicator
If the vehicle has a passenger
sensing system, the instrument
panel will have a passenger airbag
status indicator. SeePassenger
Sensing System on page 3‑30 for
important safety information.
United States
Canada and Mexico
When the vehicle is started, the
passenger airbag status indicator
will light ON and OFF, or the symbol
for on and off, for several seconds as a system check. If you are using
remote start, if equipped, to start the
vehicle from a distance, you may
not see the system check. Then,
after several more seconds, the
status indicator will light either ON
or OFF, or either the on or off
symbol to let you know the status of
the right front passenger frontal
airbag.
If the word ON or the on symbol is
lit on the passenger airbag status
indicator, it means that the right
front passenger frontal airbag is
enabled, and may inflate.
If the word OFF or the off symbol is
lit on the airbag status indicator, it
means that the passenger sensing
system has turned off the right front
passenger frontal airbag.
If, after several seconds, both status
indicator lights remain on, or if there
are no lights at all, there may be a
problem with the lights or the
passenger sensing system.
See your dealer for service.
{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See
Airbag Readiness
Light on page 5‑18 for more
information, including important
safety information.
Charging System Light
This light comes on briefly when the
ignition key is turned to START, but
the engine is not running, as a
check to show it is working.
Black plate (21,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-21
If it does not, have the vehicle
serviced by your dealer.
The light should go out once the
engine starts. If it stays on,
or comes on while driving, there
could be a problem with the
charging system. A charging system
message in the Driver Information
Center (DIC) can also appear. See
Battery Voltage and Charging
Messages on page 5‑34for more
information. This light could indicate
that there are problems with a
generator drive belt, or that there is
an electrical problem. Have it
checked right away. If the vehicle
must be driven a short distance with
the light on, turn off accessories,
such as the radio and air
conditioner.
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions are at acceptable levels, to produce
a cleaner environment. This light
comes on when the vehicle is
placed in ON/RUN, as a check to
show it is working. If it does not,
have the vehicle serviced by your
dealer. See
Ignition Positions on
page 9‑16 for more information.
If the malfunction indicator lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction. Notice:
If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Notice: Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of the
original tires with other than
those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10‑3.