2012 CHEVROLET EXPRESS PASSANGER service

Black plate (29,1)Chevrolet Express Owner Manual - 2012
Infotainment System 7-29
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”

Black plate (7,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-7
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑49.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving —scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.

Black plate (18,1)Chevrolet Express Owner Manual - 2012
9-18 Driving and Operating
C (ON/RUN):This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. This position
can also be used for service and
diagnostics, and to verify the
proper operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time. D (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when the
driver door is opened, the ignition is
in ACC/ACCESSORY or LOCK/OFF
and the key is in the ignition.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
To place the transmission in the
proper gear:
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only. Starting Procedure
1. With your foot off the accelerator
pedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as your engine gets
warm. Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START for many seconds,
cranking will be stopped after
15 seconds to prevent cranking
motor damage.

Black plate (23,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-23
Shifting out of Park
The vehicle has an automatic
transmission shift lock control
system. You have to fully apply the
brakes before you can shift from
P (Park) when the ignition is in
ON/RUN or ACC/ACCESSORY.
SeeAutomatic Transmission (Six
Speed) on page 9‑25 orAutomatic
Transmission (Four Speed) on
page 9‑28.
The shift lock control system is
designed to do the following:
.Prevent the ignition key from
being removed unless the shift
lever is in P (Park).
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN or ACC/
ACCESSORY and the regular
brake pedal is applied.
The shift lock control system is
always functional except in the case
of a dead battery or low voltage
(less than 9 V) battery. If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See
Jump Starting on
page 10‑86 for more information.
To shift out of P (Park) use the
following:
1. Apply the brake pedal.
2. Turn the ignition to ACC/ ACCESSORY or ON/RUN.
3. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park):
1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, push the shift lever all the
way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, have the vehicle serviced.
Parking over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Black plate (35,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-35
Ride Control Systems
StabiliTrak®System
The vehicle may have a vehicle
stability enhancement system called
StabiliTrak. It is an advanced
computer controlled system that
assists the driver with directional
control of the vehicle in difficult
driving conditions.
StabiliTrak activates when the
computer senses a discrepancy
between the intended path and the
direction the vehicle is actually
traveling. StabiliTrak selectively
applies braking pressure at any one
of the vehicle's brakes to assist the
driver with keeping the vehicle on
the intended path.
When the vehicle is started and
begins to move, the system
performs several diagnostic checks
to insure there are no problems.
The system may be heard or felt
while it is working. This is normal
and does not mean there is a
problem with the vehicle.The system should initialize before
the vehicle reaches 32 km/h
(20 mph). In some cases, it may
take approximately 3.2 km (2 mi) of
driving before the system initializes.
The Traction Control System (TCS)/
StabiliTrak indicator light comes on
the instrument panel cluster when
the system requires service.
When StabiliTrak activates, the
TCS/StabiliTrak indicator light
flashes on the instrument panel.
This also occurs when TCS is
activated.
For more information, see
Traction
Control System (TCS)/StabiliTrak
®
Light on page 5‑26.
For your safety, the system can only
be disabled when the vehicle speed
is less than 32 km/h (20 mph).
Press the StabiliTrak button located
on the instrument panel once to turn
off the Traction Control System
(TCS). The appropriate message is
displayed in the DIC.
Press and hold the StabiliTrak
button for more than five seconds to
turn off StabiliTrak and TCS.

Black plate (36,1)Chevrolet Express Owner Manual - 2012
9-36 Driving and Operating
The StabiliTrak Off light illuminates
and the appropriate messages will
be displayed in the DIC.
To turn on the StabiliTrak system
back on, press the StabiliTrak
button again. StabiliTrak will
automatically turn back on when
the vehicle speed exceeds
32 km/h (20 mph).
When the StabiliTrak system has
been turned off, system noises may
still be heard as a result of the
brake-traction control coming on.
It is recommended to leave the
system on for normal driving
conditions, but it may be necessary
to turn the system off if the vehicle
is stuck in sand, mud, ice or snow,
and you want to“rock”the vehicle to
attempt to free it. See If the Vehicle
Is Stuck on page 9‑10.StabiliTrak System Operation
The StabiliTrak system is normally
on, except when the system is
initializing or has been disabled
with the StabiliTrak button. The
StabiliTrak system will automatically
activate to assist the driver in
maintaining vehicle directional
control in most driving conditions.
When activated, the StabiliTrak
system may reduce engine power to
the wheels and apply braking to
individual wheels as necessary to
assist the driver with vehicle
directional control. If cruise control
is being used when StabiliTrak
activates, the cruise control
automatically disengages. The
cruise control can be re-engaged
when road conditions allow. See
Cruise Control on page 9‑37.
The StabiliTrak system may also
turn off automatically if it determines
that a problem exists with the
system. If the problem does not
clear itself after restarting the
vehicle, see your dealer for service.
Traction Control Operation
TCS is part of the StabiliTrak
system. TCS limits wheel spin by
reducing engine power to the
wheels and by applying brakes to
each individual wheel as necessary.
If the brake-traction control system
activates constantly or if the brakes
have heated up due to high speed
braking, the brake-traction control
will be automatically disabled. The
system will come back on after the
brakes have cooled. This can take
up to two minutes or longer
depending on brake usage.
TCS may activate on dry or rough
roads or under conditions such as
heavy acceleration while turning or
abrupt upshifts/downshifts of the
transmission. When this a reduction
in acceleration may be noticed, or a
noise or vibration may be heard.
This is normal.
Adding non‐dealer accessories can
affect the vehicle's performance.
See Accessories and Modifications
on page 10‑3 for more information.

Black plate (40,1)Chevrolet Express Owner Manual - 2012
9-40 Driving and Operating
Fuel
For diesel engine vehicles, see
“Fuel for Diesel Engines”in the
Duramax Diesel Supplement.
For Vehicles with gasoline engines,
please read this.
Gasoline
Use of the recommended fuel is
an important part of the proper
maintenance of this vehicle. To help
keep the engine clean and maintain
optimum vehicle performance, we
recommend the use of gasoline
advertised as TOP TIER Detergent
Gasoline.
Look for the TOP TIER label on the
fuel pump to ensure gasoline meets
enhanced detergency standards
developed by auto companies. A list
of marketers providing TOP TIER
Detergent Gasoline can be found at
www.toptiergas.com.
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑42. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑40.
Recommended Fuel
Use regular unleaded gasoline with
a posted octane rating of 87 or
higher. If the octane rating is less
than 87, an audible knocking noise,
commonly referred to as spark
knock, might be heard when driving.
If this occurs, use a gasoline rated
at 87 octane or higher as soon as
possible. If heavy knocking is heard
when using gasoline rated at
87 octane or higher, the engine
needs service.

Black plate (42,1)Chevrolet Express Owner Manual - 2012
9-42 Driving and Operating
For customers who do not use TOP
TIER Detergent Gasoline regularly,
one bottle of GM Fuel System
Treatment PLUS, added to the fuel
tank at every engine oil change, can
help clean deposits from fuel
injectors and intake valves. GM Fuel
System Treatment PLUS is the only
gasoline additive recommended by
General Motors. It is available at
your dealer.
Gasolines containing oxygenates,
such as ethers and ethanol, and
reformulated gasolines might be
available in your area. We
recommend that you use these
gasolines, if they comply with the
specifications described earlier.
However, E85 (85% ethanol) and
other fuels containing more than
15% ethanol must not be used in
vehicles that were not designed for
those fuels.Notice:
This vehicle was not
designed for fuel that contains
methanol. Do not use fuel
containing methanol. It can
corrode metal parts in the fuel
system and also damage plastic
and rubber parts. That damage
would not be covered under the
vehicle warranty.
Some gasolines that are not
reformulated for low emissions can
contain an octane-enhancing
additive called
methylcyclopentadienyl manganese
tricarbonyl (MMT); ask the attendant
where you buy gasoline whether the
fuel contains MMT. We recommend
against the use of such gasolines.
Fuels containing MMT can reduce
spark plug life and affect emission
control system performance. The
malfunction indicator lamp might
turn on. If this occurs, return to your
dealer for service.Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
For all other vehicles, use only the
unleaded gasoline described under
Recommended Fuel on page 9‑40.
We encourage the use of E85 in
vehicles that are designed to use it.
The ethanol in E85 is a “renewable”
fuel, meaning it is made from
renewable sources such as corn
and other crops.
Many service stations will not have
an 85% ethanol fuel (E85) pump
available. The U.S. Department of
Energy has an alternative fuels
website (www.afdc.energy.gov/afdc/
locator/stations/) that can help you
find E85 fuel. Those stations that do
have E85 should have a label
indicating ethanol content. Do not
use the fuel if the ethanol content is
greater than 85%.