Black plate (25,1)Chevrolet Express Owner Manual - 2012
Infotainment System 7-25
When to Speak:A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the in‐
vehicle Bluetooth system. See
Steering Wheel Controls on
page 5‑2 for more information.
b/g(Mute/Push To Talk): Press
to answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands‐Free
Calling, if equipped. See OnStar
Overview on page 14‑1 for more
information. Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”
later in this section.
Black plate (28,1)Chevrolet Express Owner Manual - 2012
7-28 Infotainment System
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the“List”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Directory.”
3. Say “Hands‐Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or
call command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re‐dial: This command is used to
dial the last number used on the
cell phone. Using the
“Dial”or“Call”
Command
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time. 1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re‐dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Black plate (29,1)Chevrolet Express Owner Manual - 2012
Infotainment System 7-29
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Black plate (30,1)Chevrolet Express Owner Manual - 2012
7-30 Infotainment System
Transferring Audio to the
Bluetooth System from a
Cell Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the
cell phone. See your cell phone
manufacturer's user guide for
more information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the
cell phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped. 3. Say
“Voice.” The system
responds “OK, accessing
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Black plate (5,1)Chevrolet Express Owner Manual - 2012
Climate Controls 8-5
Rear Heating System
For vehicles with a rear heating
system, it lets you adjust the
amount of air flowing into the rear of
the vehicle, from the front-seating
area. This feature works with the
main climate-control system in
the vehicle.
AUX:The thumbwheel for this
system is located in the instrument
panel switchbank below the audio
system.
9(Fan): Turn the thumbwheel up
or down to increase or decrease the
amount of heated air sent to the
rear-seating area.
Q(High): This position supplies
the most amount of heat to the
rear-seating area.
c(Medium): This position
supplies half the amount of heat
to the rear‐seating area.
R(Low): This position supplies
the least amount of heat to the
rear-seating area.
9(Off): Turns the rear heating
system off.
Black plate (21,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-21
WARNING (Continued)
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine parts
and prevent damage.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine is turned off:
.Audio System
.Power Windows (if equipped)
These features will work when the
ignition key is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
power to the radio and power
windows will continue to work
10 minutes or until the driver door is
opened.
Shifting Into Park
{WARNING
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can (Continued)
WARNING (Continued)
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. If you are pulling a
trailer, seeDriving Characteristics
and Towing Tips on page 9‑46.
1. Hold the brake pedal down and set the parking brake. See
Parking Brake on page 9‑34.
2. Move the shift lever into P (Park) by pulling the shift lever toward
you and moving it up as far as it
will go.
3. Turn the ignition key to LOCK/OFF.
4. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Black plate (1,1)Chevrolet Express Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-21
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-58
Additional Information,
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Air Cleaner/Filter, Engine . . . . . 10-16
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Airbag Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-35
Light On-Off . . . . . . . . . . . . . . . . . . 5-18
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-37
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-24
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-30
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-23 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-24
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-22
Where Are the Airbags? . . . . . . 3-20
Airbags On-Off Light . . . . . . . . . . . . . . . . . . 5-18
On-Off Switch . . . . . . . . . . . . . . . . 3-26
Passenger Status Indicator . . . 5-20
Readiness Light . . . . . . . . . . . . . . 5-18
Servicing Airbag-EquippedVehicles . . . . . . . . . . . . . . . . . . . . . 3-35
System Check . . . . . . . . . . . . . . . . 3-18
All-Wheel Drive . . . . . . . . . 10-29, 9-33
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Anti-theft Alarm System Messages . . . . . 5-40
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-33
Warning Light . . . . . . . . . . . . . . . . . 5-24
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-93
Interior . . . . . . . . . . . . . . . . . . . . . . 10-97
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-11 Assistance Program,
Roadside . . . . . . . . . . . . . . 13-8, 13-10
Audio Players . . . . . . . . . . . . . . . . . 7-13 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Audio System Fixed Mast Antenna . . . . . . . . . . 7-12
Radio Reception . . . . . . . . . . . . . . 7-12
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-4
Automatic Transmission . . . . . . . . . . . 9-25, 9-28
Fluid . . . . . . . . . . . . . . . . . 10-11, 10-13
Manual Mode . . . . . . . . . . . . . . . . . 9-31
Shift Lock ControlFunction Check . . . . . . . . . . . 10-33
Auxiliary Devices . . . . . . . . . . . . . . 7-19
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-30
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-31