Black plate (1,1)Chevrolet Express Owner Manual - 2012
Keys, Doors, and Windows 2-1
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . 2-5
Door Locks . . . . . . . . . . . . . . . . . . . 2-7
Power Door Locks . . . . . . . . . . . . 2-7
Cargo Door Relocking . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . 2-8
Automatic Door Locks . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . 2-8
Safety Locks . . . . . . . . . . . . . . . . . . 2-8
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . . . . . . . . 2-9
Sliding Door . . . . . . . . . . . . . . . . . 2-10
Rear Doors . . . . . . . . . . . . . . . . . . 2-11
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-12
Immobilizer . . . . . . . . . . . . . . . . . . 2-12
Immobilizer Operation . . . . . . . 2-12
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-14
Manual Mirrors . . . . . . . . . . . . . . . 2-14
Trailer-Tow Mirrors . . . . . . . . . . . 2-14
Power Mirrors . . . . . . . . . . . . . . . . 2-15
Heated Mirrors . . . . . . . . . . . . . . . 2-15
Interior Mirrors
Manual Rearview Mirror . . . . . . 2-15
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Manual Windows . . . . . . . . . . . . 2-16
Power Windows . . . . . . . . . . . . . 2-16
Swing-Out Windows . . . . . . . . . 2-18
Enhanced Technology Glass . . . . . . . . . . . . . . . . . . . . . . . 2-19
Sun Visors . . . . . . . . . . . . . . . . . . . 2-19
Black plate (2,1)Chevrolet Express Owner Manual - 2012
2-2 Keys, Doors, and Windows
Keys and Locks
Keys
{WARNING
Leaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or other controls
or even make the vehicle move.
The windows will function with the
keys in the ignition and children
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keys in
a vehicle with children.
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.Notice:
If the keys get locked in
the vehicle, it may have to be
damaged to get them out.
Always carry a spare key.
If you are locked out of the vehicle,
call the Roadside Assistance
Center. See Roadside Assistance
Program (U.S. and Canada) on
page 13‑8 orRoadside Assistance
Program (Mexico) on page 13‑10.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview on page 14‑1.
Black plate (3,1)Chevrolet Express Owner Manual - 2012
Keys, Doors, and Windows 2-3
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
If equipped, the Remote Keyless
Entry (RKE) transmitter functions
work up to 60 m (195 ft) away from
the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑3.
RKE Transmitter with Remote
Start Shown
Q(Lock):Press once to lock all
doors. If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis
pressed again within five seconds.
See Vehicle Personalization on
page 5‑42 for additional information.
K(Unlock): Press to unlock the
driver door. If
Kis pressed again
within five seconds, all remaining
doors unlock.
The interior lamps come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled
through the DIC, the parking lamps
flash twice to indicate unlocking
has occurred. See Vehicle
Personalization on page 5‑42 for
additional information.
j(Cargo Door): Press to unlock
only the cargo doors.
Black plate (4,1)Chevrolet Express Owner Manual - 2012
2-4 Keys, Doors, and Windows
/(Remote Vehicle Start):
For vehicles with this feature,
press
Qand then press and hold/
within five seconds to start the
engine from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start on page 2‑5
for additional information.
L(Vehicle Locator/Panic
Alarm): Press and release to
locate the vehicle. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
Lfor more than
two seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is moved to ON/
RUN or
Lis pressed again. The
ignition must be in LOCK/OFF for
the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to the vehicle, all
remaining transmitters must also be
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.
Each vehicle can have up to
four transmitters programmed to it.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC. See
“REPLACE BATTERY IN REMOTE
KEY” under Key and Lock
Messages on page 5‑38 for
additional information.
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter. Static
from your body could damage the
transmitter.
Black plate (5,1)Chevrolet Express Owner Manual - 2012
Keys, Doors, and Windows 2-5
To replace the battery:
1. Separate the transmitter with aflat, thin object, such as a flat
head screwdriver.
.Carefully insert the tool into
the notch located along the
parting line of the
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.Twist the tool until the
transmitter is separated. 2. Remove the old battery. Do not
use a metal object.
3. Insert the new battery, positive side facing down. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
This vehicle may have a remote
start feature. This feature allows you
to start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
systems. See Climate Control
Systems on page 8‑1 for additional
information.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view
when doing so. Check local
regulations for any requirements on
remote starting of vehicles. Do not use the remote start
feature if the vehicle is low on fuel.
The vehicle may run out of fuel.
If the vehicle has the remote start
feature, the RKE transmitter
functions will have an increased
range of operation. However, the
range may be less while the vehicle
is running.
There are other conditions which
can affect the performance of the
transmitter, see
Remote Keyless
Entry (RKE) System on page 2‑3 for
additional information.
/(Remote Vehicle Start):
This button will be on the RKE
transmitter if you have remote start.
To start the engine using the remote
start feature:
1. Aim the RKE transmitter at the vehicle.
2. Press and release
Qon the
transmitter.
Black plate (6,1)Chevrolet Express Owner Manual - 2012
2-6 Keys, Doors, and Windows
3. Immediately press and hold/
until the turn signal lamps flash.
If you cannot see the vehicle's
lamps, press and hold for
four seconds.
When the engine starts, the
parking lamps will turn on and
remain on while the engine is
running. The doors will be
locked. The airbag readiness
light will be on during a remote
start. It should turn off when the
ignition is turned to ON/RUN.
SeeAirbag Readiness Light on
page 5‑18 for more information.
The engine will continue to run
for 10 minutes. Repeat the steps
for a 10-minute time extension.
Remote start can be extended
only once.
After entering the vehicle during a
remote start, insert and turn the key
to ON/RUN to drive the vehicle. The maximum number of remote
starts between ignition cycles with
the key is two.
If the remote start procedure is used
again before the first 10 minute time
frame has ended, the first
10 minutes will immediately expire
and the second 10 minute time
frame will start.
After the engine has been remote
started two times, the ignition switch
must be turned to ON/RUN and then
back to LOCK/OFF using the key
before the remote start procedure
can be used again.
To cancel a remote start:
.Aim the RKE transmitter at the
vehicle and press
/until the
parking lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the ignition on and then
back off. The remote vehicle start feature will
not operate if:
.The key is in the ignition.
.The hood is open.
.The hazard warning flashers
are on.
.There is an emission control
system malfunction. See
Malfunction Indicator Lamp on
page 5‑21.
.The engine coolant temperature
is too high.
.The oil pressure is low.
.Two remote vehicle starts have
already been provided.
Black plate (7,1)Chevrolet Express Owner Manual - 2012
Keys, Doors, and Windows 2-7
Door Locks
{WARNING
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent(Continued)
WARNING (Continued)
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
To lock the door from the inside,
slide the manual lever on the
door down. To unlock the door,
slide the manual lever up. From the outside, use the key.
If the vehicle is equipped with
keyless entry, see
Remote Keyless
Entry (RKE) System Operation on
page 2‑3.
Power Door Locks
On vehicles with power door
locks, the switches are located
on the doors.
T: Press to lock and unlock
the doors.
When a door is locked, the inside
door handle will not work.
Cargo Door Relocking
If the cargo door is open when the
lock button is pressed on the door
or the RKE transmitter, all doors will
lock except the cargo door. The
cargo door will lock when it is
closed or when the delayed locking
feature functions.
Black plate (8,1)Chevrolet Express Owner Manual - 2012
2-8 Keys, Doors, and Windows
Delayed Locking
When locking the doors with the
power lock switch and a door open,
the doors will lock five seconds after
the last door is closed. You will hear
three chimes to signal that the
delayed locking feature is in use.
Pressing
etwice orQon the
RKE transmitter twice will override
the delayed locking feature and
immediately lock all the doors.
This feature will not operate if the
key is in the ignition.
This feature can be programmed
using the Driver Information
Center (DIC). See “Delay Door
Lock” inVehicle Personalization on
page 5‑42.
Automatic Door Locks
The vehicle may have an automatic
lock/unlock feature. This feature can
be programmed using the Driver
Information Center (DIC).
See Vehicle Personalization on
page 5‑42 for more information on
DIC programming.
Lockout Protection
This feature protects you from
locking the key in the vehicle when
the key is in the ignition and a door
is open.
If the power lock switch is pressed
when either the driver, passenger,
or rear door is open, all the doors
will lock and then the driver door will
unlock. This feature does not
include the side cargo door.
If the vehicle has an ambulance
package, this feature is disabled.
Safety Locks
Security locks are located on the
front portion of the 60/40 side
swing-out door or the side
sliding door.
60/40 Swing-Out Side
Door —Driver Side Shown,
Passenger Side Similar
For the 60/40 side swing-out door,
move the button to the right for the
driver side door or to the left for the
passenger side door to engage the
security feature.