Black plate (86,1)Chevrolet Express Owner Manual - 2012
10-86 Vehicle Care
Jump Starting
For more information about the
vehicle battery, seeBattery on
page 10‑28.
If the vehicle battery has run down,
you may want to use another
vehicle and some jumper cables to
start your vehicle. Be sure to use
the following steps to do it safely.
{WARNING
Batteries can hurt you. They can
be dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you. Notice:
Ignoring these steps
could result in costly damage to
the vehicle that would not be
covered by the warranty.
Trying to start the vehicle by
pushing or pulling it will not
work, and it could damage the
vehicle.
1. Check the other vehicle. It must
have a 12-volt battery with a
negative ground system.
Notice: Only use a vehicle that
has a 12-volt system with a
negative ground for jump
starting. If the other vehicle does
not have a 12-volt system with a
negative ground, both vehicles
can be damaged.
2. Get the vehicles close enough so the jumper cables can reach,
but be sure the vehicles are not
touching each other. If they are,
it could cause a ground
connection you do not want. You
would not be able to start your vehicle, and the bad grounding
could damage the electrical
systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in
N (Neutral) before setting the
parking brake.
Notice: If any accessories are left
on or plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible,
turn off or unplug all accessories
on either vehicle when jump
starting the vehicle.
3. Turn off the ignition on both vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlet. Turn off the radio
and all lamps that are not
Black plate (87,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-87
needed. This will avoid sparks
and help save both batteries.
And it could save the radio!
4. Open the hoods and locate the positive (+) and negative (−)
terminal locations of the other
vehicle.
On your van, use the unpainted
radio antenna bracket as a
remote negative (−) terminal.
{WARNING
Using an open flame near a
battery can cause battery gas to
explode. People have been hurt
doing this, and some have been
blinded. Use a flashlight if you
need more light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there.
(Continued)
WARNING (Continued)
If it is low, add water to take
care of that first. If you do not,
explosive gas could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{WARNING
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Check that the jumper cables do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too. Before you connect the cables,
here are some basic things you
should know. Positive (+) will go
to positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to
an unpainted metal part or to a
remote negative (−) terminal if
the vehicle has one. On your
van, use the unpainted radio
antenna bracket as a remote
negative (−) terminal.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the
dead battery because this can
cause sparks.
Black plate (99,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-99
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Notice:Use of air fresheners may
cause permanent damage to
plastics and painted surfaces.
If an air freshener comes in
contact with any plastic or
painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be
covered by the vehicle warranty.Care of Safety Belts
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with
the pedals. Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for the
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the pedals. Always
check that the floor mats do
not interfere with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.
Black plate (3,1)Chevrolet Express Owner Manual - 2012
Service and Maintenance 11-3
{WARNING
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. SeeDoing Your Own
Service Work on page 10‑4.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level.
See Engine Oil on page 10‑7.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10‑56.
.Inspect the tires for wear. See
Tire Inspection on page 10‑62.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10‑25.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service
for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10‑10.
Black plate (1,1)Chevrolet Express Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-21
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-58
Additional Information,
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Air Cleaner/Filter, Engine . . . . . 10-16
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Airbag Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-35
Light On-Off . . . . . . . . . . . . . . . . . . 5-18
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-37
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-24
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-30
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-23 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-24
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-22
Where Are the Airbags? . . . . . . 3-20
Airbags On-Off Light . . . . . . . . . . . . . . . . . . 5-18
On-Off Switch . . . . . . . . . . . . . . . . 3-26
Passenger Status Indicator . . . 5-20
Readiness Light . . . . . . . . . . . . . . 5-18
Servicing Airbag-EquippedVehicles . . . . . . . . . . . . . . . . . . . . . 3-35
System Check . . . . . . . . . . . . . . . . 3-18
All-Wheel Drive . . . . . . . . . 10-29, 9-33
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Anti-theft Alarm System Messages . . . . . 5-40
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-33
Warning Light . . . . . . . . . . . . . . . . . 5-24
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-93
Interior . . . . . . . . . . . . . . . . . . . . . . 10-97
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-11 Assistance Program,
Roadside . . . . . . . . . . . . . . 13-8, 13-10
Audio Players . . . . . . . . . . . . . . . . . 7-13 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Audio System Fixed Mast Antenna . . . . . . . . . . 7-12
Radio Reception . . . . . . . . . . . . . . 7-12
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-4
Automatic Transmission . . . . . . . . . . . 9-25, 9-28
Fluid . . . . . . . . . . . . . . . . . 10-11, 10-13
Manual Mode . . . . . . . . . . . . . . . . . 9-31
Shift Lock ControlFunction Check . . . . . . . . . . . 10-33
Auxiliary Devices . . . . . . . . . . . . . . 7-19
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-30
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-31
Black plate (2,1)Chevrolet Express Owner Manual - 2012
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-28Jump Starting . . . . . . . . . . . . . . . 10-86
Load Management . . . . . . . . . . . . . 6-7
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-34
Blade Replacement, Wiper . . . 10-34
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-24
Brake System Warning Light . . . 5-23
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-26 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-33
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-27
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-34
System Messages . . . . . . . . . . . . 5-34
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-16
Bulb Replacement . . . . . . . . . . . . 10-40
Center High-MountedStoplamp (CHMSL) . . . . . . . 10-39
Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-37
Halogen Bulbs . . . . . . . . . . . . . . 10-35 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . 10-35
License Plate Lamps . . . . . . . 10-40
Taillamps . . . . . . . . . . . . . . . . . . . 10-38
Buying New Tires . . . . . . . . . . . . . 10-65
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-6
California Fuel Requirements . . . . . . . . . . . 9-41
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-2
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-24
Winter Driving . . . . . . . . . . . . . . . . . 9-8
Cargo Door Relocking . . . . . . . . . . 2-7
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-13
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . 10-39
Chains, Tire . . . . . . . . . . . . . . . . . . 10-71 Charging System Light . . . . . . . . 5-20
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-21
IgnitionTransmission Lock . . . . . . . . 10-33
Child Restraints Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-40
Lower Anchors and Tethers for Children . . . . . . . . . 3-46
Older Children . . . . . . . . . . . . . . . . 3-38
Securing . . . . . . . . . . 3-53, 3-55, 3-58
Systems . . . . . . . . . . . . . . . . . . . . . . 3-42
Cigarette Lighter . . . . . . . . . . . . . . . 5-10
Circuit Breakers . . . . . . . . . . . . . . 10-41
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-93
Interior Care . . . . . . . . . . . . . . . . 10-97
Climate Control System Rear Heating System . . . . . . . . . . 8-5
Climate Control Systems . . . . . . . 8-1
Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, Instrument . . . . . . . . . . . . 5-12
Black plate (3,1)Chevrolet Express Owner Manual - 2012
INDEX i-3
Collision Damage Repair . . . . . 13-15
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6Messages . . . . . . . . . . . . . . . . . . . . 5-34
Connections, OnStar
®. . . . . . . . . 14-4
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-14
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-18
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Cooling System . . . . . . . . . . . . . . . 10-18
Engine Messages . . . . . . . . . . . . 5-36
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-14
Cruise Control . . . . . . . . . . . . . . . . . 9-37 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Customer Assistance . . . . . . . . . . 13-6 Offices . . . . . . . . . . . . . . . . . . 13-5, 13-6
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information
Service PublicationsOrdering Information . . . . . . 13-18
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-15
Danger, Warnings, and
Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-20
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices, Auxiliary . . . . . . . . . . . . . 7-19
Diagnostics, OnStar
®. . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-6
Door Ajar Messages . . . . . . . . . . . . . . . 5-35
Cargo Door Relocking . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Rear Doors . . . . . . . . . . . . . . . . . . . 2-11
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Sliding . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Drive Belt Routing, Engine . . . . . 12-5 Drive Systems
All-Wheel Drive . . . . . . . 10-29, 9-33
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-28
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-46
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-21
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . 9-10
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-11
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-64
Black plate (4,1)Chevrolet Express Owner Manual - 2012
i-4 INDEX
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-42
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-58
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-42
Floor Console Fuse Block . . 10-46
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-41
Overload . . . . . . . . . . . . . . . . . . . 10-41
Emergency, OnStar
®. . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-16
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-21
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Cooling System . . . . . . . . . . . . . 10-18
Cooling System Messages . . . 5-36
Drive Belt Routing . . . . . . . . . . . . 12-5
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-24
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-24
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-20 Engine (cont'd)
Oil Pressure Gauge . . . . . . . . . . 5-15
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . . 5-37
Pressure Light . . . . . . . . . . . . . . . . 5-27
Running While Parked . . . . . . . . 9-24
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-18
Engine Oil Life System . . . . . . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Enhanced Technology Glass . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Entry/Exit Lighting . . . . . . . . . . . . . . 6-7
Equipment, Towing . . . . . . . . . . . . 9-55
Event Data Recorders . . . . . . . . 13-20
Extender, Safety Belt . . . . . . . . . . 3-16
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-24
Fast Idle System . . . . . . . . . . . . . . . 9-19
Filter, Engine Air Cleaner . . . . . . . . . 10-16
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3 Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-72
Changing . . . . . . . . . . . . . . . . . . . 10-74
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-99
Fluid AutomaticTransmission . . . . . . . 10-11, 10-13
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-27
Power Steering . . . . . . . . . . . . . 10-24
Washer . . . . . . . . . . . . . . . . . . . . . 10-25
Front Axle . . . . . . . . . . . . . . . . . . . . 10-30
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-2
Front Storage . . . . . . . . . . . . . . . . . . . 4-1
Front Turn Signal Bulb Replacement . . . . . . . . . . 10-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40 Additives . . . . . . . . . . . . . . . . . . . . . 9-41
E85 (85% Ethanol) . . . . . . . . . . . 9-42
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-45
Filling the Tank . . . . . . . . . . . . . . . 9-44
Fuels in Foreign Countries . . . . 9-41
Gasoline Specifications . . . . . . . 9-41
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-14