2012 CHEVROLET EXPRESS towing

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
2015 Chevrolet Express Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-12
Interior Mirrors . . . . . . . . . . . . . . . . 2-13
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-4
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-17
Child Restraints . . . . . . . . . . . . . . 3-28 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . 5-9
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-29
Vehicle Personalization . . . . . . . 5-38
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-11
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-21
Automatic Transmission . . . . . . 9-22
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-28
Ride Control Systems . . . . . . . . 9-29
Cruise Control . . . . . . . . . . . . . . . . 9-32
Driver Assistance Systems . . . 9-35
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Trailer Towing . . . . . . . . . . . . . . . . 9-44
Conversions and Add-Ons . . . 9-54
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-28
Bulb Replacement . . . . . . . . . . 10-29
Electrical System . . . . . . . . . . . . 10-34
Wheels and Tires . . . . . . . . . . . 10-41

Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
2015 Chevrolet Express Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-74
Towing the Vehicle . . . . . . . . . . 10-78
Appearance Care . . . . . . . . . . . 10-80
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-7
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-7
Recommended Fluids . . . . . . . 11-11
Maintenance Records . . . . . . . 11-14
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-13
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-6
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (9,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
In Brief 1-9
mirror. Adjust the mirror angle by
moving the knob in the desired
direction.
Keep the selector switch in the
center position when not adjusting
either outside mirror.
If equipped, towing mirrors can be
adjusted manually for a clear view
of the objects behind you.Manually fold the mirrors inward to
prevent damage when going
through an automatic car wash. To
fold, pull the mirror toward the
vehicle. Push the mirror outward to
return it to the original position.
Interior Mirror
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
Push the tab forward for daytime
use and pull it rearward for
nighttime use to avoid glare of the
headlamps from behind.
See
Manual Rearview Mirror on
page 2-13.
Steering Wheel
Adjustment
For vehicles with a tilt steering
wheel, the lever is located on the
left side of the steering column.

Black plate (13,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
In Brief 1-13
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger See
Climate Control Systems on
page 8-1. See Rear Heating System
on page 8-4 (If Equipped) or Rear
Climate Control System on page 8-5
(If Equipped).
Transmission
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed
while driving downhill or towing a
trailer by letting you select a desired
range of gears.
To use this feature:
1. Move the shift lever to M (Manual Mode).
2. Press the +/− buttons on the
shift lever, to select the desired
range of gears for current driving
conditions.

Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
2-12 Keys, Doors, and Windows
3. After the engine has started, turnthe key to LOCK/OFF and
remove the key.
4. Insert the key to be programmed and turn it to ON/RUN within
10 seconds of removing the
previous key.
The security message will turn
off once the key has been
programmed. It may not be
apparent that the security
message went on due to how
quickly the key is programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If you lose or damage a
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Manual Mirrors
Adjust the mirrors by pressing the
mirror up and down and left and
right.
The mirrors can be manually folded
in or out. On the lower portion of each mirror
is an auxiliary convex mirror.
A convex mirror's surface is curved
so you can see more from the driver
seat. The auxiliary convex mirrors
can be adjusted manually by
pressing the mirror.
Trailer-Tow Mirrors
Vehicles with towing mirrors can be
adjusted manually for a clear view
of the objects behind you.

Black plate (18,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
5-18 Instruments and Controls
This light may come on during a
malfunction in one of two ways:
Light Flashing:A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
follow the previous steps and see
your dealer for service as soon as
possible. Light On Steady:
An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.
The following may correct an
emission control system
malfunction:
.Check that the fuel cap is fully
installed. See Filling the Tank on
page 9-42. The diagnostic
system may be able to
determine if the fuel cap has
been left off or improperly
installed. A loose or missing fuel
cap could allow fuel to evaporate
into the atmosphere. A few
driving trips with the cap
properly installed may turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
If this occurs, change the fuel
brand used. It may require at
least one full tank of the proper
fuel to turn the light off.
See Fuel on page 9-39.
If the light remains on, your dealer
can check the vehicle. The dealer
has the proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.

Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
5-20 Instruments and Controls
When the ignition is on, the brake
system warning light also comes on
when the parking brake is set. See
Parking Brake on page 9-29for
more information. The light stays on
if the parking brake does not fully
release. If it stays on after the
parking brake is fully released, it
means the vehicle has a brake
problem.
If the light comes on while driving,
pull off the road and stop carefully.
The pedal might be harder to push,
or the pedal might go closer to the
floor. It could take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10-78.
{Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
(Continued)
Warning (Continued)
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
Antilock Brake System
(ABS) Warning Light
For vehicles with the Antilock
Brake System (ABS), this light
comes on briefly when the engine is
started. If it does not, have the vehicle
serviced by your dealer. If the
system is working normally the
indicator light then goes off.
If the ABS light stays on, turn the
ignition off. If the light comes on
while driving, stop as soon as it is
safely possible and turn the ignition
off. Then start the engine again to
reset the system. If the ABS light
stays on, or comes on again while
driving, the vehicle needs service.
If the regular brake system warning
light is not on, the vehicle still has
brakes, but not antilock brakes.
If the regular brake system warning
light is also on, the vehicle does not
have antilock brakes and there is a
problem with the regular brakes.
See
Brake System Warning Light on
page 5-19.

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-2
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-3
Off-Road Recovery . . . . . . . . . . . . 9-4
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-5
Hill and Mountain Roads . . . . . . 9-6
Winter Driving . . . . . . . . . . . . . . . . . 9-7
If the Vehicle Is Stuck . . . . . . . . . 9-8
Vehicle Load Limits . . . . . . . . . . . 9-9
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-14
Ignition Positions . . . . . . . . . . . . 9-14
Starting the Engine . . . . . . . . . . 9-16
Fast Idle System . . . . . . . . . . . . . 9-17
Engine Heater . . . . . . . . . . . . . . . 9-18
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-19 Shifting Into Park . . . . . . . . . . . . 9-19
Shifting out of Park . . . . . . . . . . 9-20
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-21
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-21
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-22
Automatic Transmission
Automatic Transmission . . . . . 9-22
Manual Mode . . . . . . . . . . . . . . . . 9-26
Tow/Haul Mode . . . . . . . . . . . . . . 9-27
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-28
Parking Brake . . . . . . . . . . . . . . . 9-29
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . 9-29
Locking Rear Axle . . . . . . . . . . . 9-31
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-32
Driver Assistance Systems
Parking Assist . . . . . . . . . . . . . . . 9-35
Rear Vision Camera (RVC) . . . . . . . . . . . . . 9-36
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-39
California FuelRequirements . . . . . . . . . . . . . . 9-40
Fuels in Foreign Countries . . . 9-40
Fuel Additives . . . . . . . . . . . . . . . 9-40
E85 or FlexFuel . . . . . . . . . . . . . . 9-41
Filling the Tank . . . . . . . . . . . . . . 9-42
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-43
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-44
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-44
Trailer Towing . . . . . . . . . . . . . . . . 9-47
Towing Equipment . . . . . . . . . . . 9-51
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-54