2012 CHEVROLET EXPRESS flat tire

Black plate (68,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
10-68 Vehicle Care
5. Remove the wheel wrench,extension(s), and hoist handle
assembly from the hoist shaft.
6. When the tire has been lowered,
pull it closer to reach the tire
retainer and pull it up through
the wheel opening.
For a vehicle that was
completed from a cab and
chassis, refer to the information
from the body supplier/installer.
The spare tire is a full-size tire,
like the other tires on the
vehicle. 7. Put the spare tire near the
flat tire.
8. Close the passenger side rear door.
Removing the Flat Tire and
Installing the Spare Tire
If the vehicle has plastic wheel nut
caps, loosen them by turning the
wheel wrench counterclockwise.
The wheel nut caps are designed to
remain with the center cap. Remove
the center cap.
If the wheel has a smooth center
piece, place the chisel end of the
wheel wrench in the slot on the
wheel and gently pry it out.
1. Jack
2. Hoist Handle
3. Extension(s)
4. Wheel Wrench
5. Jack Handle
1. Do a safety check beforeproceeding. See If a Tire Goes
Flat on page 10-64.
2. Loosen all the wheel nuts with the wheel wrench. Do not
remove them yet.

Black plate (70,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
10-70 Vehicle Care
in order to avoid any
interference with the exhaust
pipe (2).
{Warning
Getting under a vehicle when it is
jacked up is dangerous. If the
vehicle slips off the jack you could
be badly injured or killed. Never
get under a vehicle when it is
supported only by a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.5. Turn the wheel wrench
clockwise to raise the vehicle.
Raise the vehicle far enough off
the ground so there is enough
room for the spare tire to fit.
6. Remove all the wheel nuts.
7. Take the flat tire off of themounting surface.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.

Black plate (73,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Vehicle Care 10-73
Have a technician check the
wheel nut tightness of all
wheels with a torque wrench
after the first 160 km (100 mi)
and then 1 600 km (1,000 mi)
after that. Repeat this service
whenever a tire is removed or
serviced. SeeCapacities and
Specifications on page 12-2 for
more information.
Storing a Flat or Spare Tire
and Tools
{Warning
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
1. Put the tire on the ground at the rear of the vehicle with the valve
stem pointed down.
2. Pull the retaining bar through thecenter of the wheel, making sure
it is properly attached.
3. Pull the wheel toward the rear of the vehicle, keeping the cable
tight.
4. Open the passenger side rear door.
5. Insert the chisel end of the hoist handle, on an angle, through the
hole in the rear floor panel
above the bumper.
6. Turn the wheel wrench clockwise to fully raise the tire
against the underside of the
vehicle. Continue turning the
wheel wrench until the tire is
secure and the cable is tight. Two clicks should occur. The
spare tire hoist cannot be
overtightened.
7. Make sure the tire is stored
securely. Push, pull (1), and then
try to turn (2) the tire. If the tire
moves, use the wheel wrench to
tighten the cable.
Two clicks mean the tire is up all
the way.
8. Return the jacking equipment to the proper location. Secure the
items and replace the jack cover.

Black plate (74,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
10-74 Vehicle Care
Full-Size Spare Tire
If this vehicle came with a full-size
spare tire, it was fully inflated when
new, however, it can lose air over
time. Check the inflation pressure
regularly. SeeTire Pressure on
page 10-50 andVehicle Load Limits
on page 9-9. For instructions on
how to remove, install, or store a
spare tire, see Tire Changing on
page 10-66. After installing the spare tire on the
vehicle, stop as soon as possible
and check that the spare is correctly
inflated. The spare tire is made to
perform well at speeds up to
112 km/h (70 mph) at the
recommended inflation pressure, so
you can finish your trip.
Have the damaged or flat road tire
repaired or replaced back onto the
vehicle, as soon as possible, so the
spare tire will be available in case it
is needed again.
Do not mix tires and wheels of
different sizes, because they will not
fit. Keep the spare tire and its wheel
together.
Jump Starting
For more information about the
vehicle battery, see
Battery on
page 10-24.
If the vehicle battery has run down,
you may want to use another
vehicle and some jumper cables to
start your vehicle. Be sure to use
the following steps to do it safely.
{Warning
Batteries can hurt you. They can
be dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.

Black plate (3,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Service and Maintenance 11-3
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10-6.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10-50.
.Inspect the tires for wear. See
Tire Inspection on page 10-56.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10-21.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once
a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10-8.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation on page 10-56.
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10-6 andEngine Oil
Life System on page 10-8.
.Check engine coolant level. See
Engine Coolant on page 10-14.
.Check windshield washer fluid
level. See Washer Fluid on
page 10-21.

Black plate (4,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
11-4 Service and Maintenance
.Visually inspect windshield wiper
blades for wear, cracking,
or contamination. SeeExterior
Care on page 10-80. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10-28.
.Check tire inflation pressures.
See Tire Pressure on
page 10-50.
.Inspect tire wear. See Tire
Inspection on page 10-56.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10-12.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10-80.
.Check restraint system
components. See Safety System
Check on page 3-16.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components. See
Exterior Care on page 10-80.
.Check starter switch. See Starter
Switch Check on page 10-26.
.Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check on
page 10-27.
.Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10-27.
.Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check on
page 10-27.
.Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
.Lubricate the steering linkage
(greasable joints) on 2500/3500
series vehicles. See Normal and
Severe Maintenance Schedules.

Black plate (9,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Service and Maintenance 11-9
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
.As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
.Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
.Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see Interior Care on
page 10-85 andExterior Care on
page 10-80.

Black plate (6,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.