
Black plate (53,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-53
(E) Rim Diameter:Diameter of
the wheel in inches.
(F) Service Description
:These
characters represent the load
index and speed rating of the
tire. The load index represents
the load carrying capacity a tire
is certified to carry. The speed
rating is the maximum speed a
tire is certified to carry a load.
Light Truck (LT‐Metric) Tire
(A) Light Truck (LT‐Metric)
Tire
:The United States version
of a metric tire sizing system.
The letters LT as the first two
characters in the tire size mean
a light truck tire engineered to
standards set by the U.S. Tire
and Rim Association. (B) Tire Width
:The three‐digit
number indicates the tire section
width in millimeters from
sidewall to sidewall.
(C) Aspect Ratio
:A two‐digit
number that indicates the tire
height‐to‐width measurements.
For example, if the tire size
aspect ratio is 75, as shown
in item C of the light truck
(LT‐Metric) tire illustration, it
would mean that the tire's
sidewall is 75 percent as high
as it is wide.
(D) Construction Code
:
A letter code is used to indicate
the type of ply construction in
the tire. The letter R means
radial ply construction; the
letter D means diagonal or
bias ply construction; and the
letter B means belted‐bias
ply construction. (E) Rim Diameter
:Diameter of
the wheel in inches.
(F) Load Range
:Load Range.
(G) Service Description
:The
service description indicates the
load index and speed rating of a
tire. If two numbers are given as
in the example, 120/116, then
this represents the load index for
single versus dual wheel usage
(single/dual). The speed rating is
the maximum speed a tire is
certified to carry a load. This
does not apply to Goodyear
LT225/75R16 G949 RSA and
Goodyear LT225/75R16 G933
RSD commercial truck tires; see
the dual tire and single tire
maximum load and load range
letter designations on the tire
sidewall.

Black plate (54,1)Chevrolet Express Owner Manual - 2012
10-54 Vehicle Care
Tire Terminology and
Definitions
Air Pressure:The amount of
air inside the tire pressing
outward on each square inch
of the tire. Air pressure is
expressed in kPa (kilopascal)
or psi (pounds per square inch).
Accessory Weight
:The
combined weight of optional
accessories. Some examples of
optional accessories are
automatic transmission, power
steering, power brakes, power
windows, power seats, and air
conditioning.
Aspect Ratio
:The relationship
of a tire's height to its width.
Belt
:A rubber coated layer of
cords that is located between
the plies and the tread. Cords
may be made from steel or other
reinforcing materials. Bead
:The tire bead contains
steel wires wrapped by steel
cords that hold the tire onto
the rim.
Bias Ply Tire
:A pneumatic tire
in which the plies are laid at
alternate angles less than
90 degrees to the centerline of
the tread.
Cold Tire Pressure
:
The amount of air pressure
in a tire, measured in
kPa (kilopascal) or psi (pounds
per square inch) before a tire
has built up heat from driving.
See Tire Pressure on
page 10‑56.
Curb Weight
:The weight of a
motor vehicle with standard and
optional equipment including the
maximum capacity of fuel, oil,
and coolant, but without
passengers and cargo. DOT Markings
:A code molded
into the sidewall of a tire
signifying that the tire is in
compliance with the U.S.
Department of Transportation
(DOT) Motor Vehicle Safety
Standards. The DOT code
includes the Tire Identification
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR
:Gross Vehicle Weight
Rating. See Vehicle Load Limits
on page 9‑11.
GAWR FRT
:Gross Axle Weight
Rating for the front axle.
See Vehicle Load Limits on
page 9‑11.
GAWR RR
:Gross Axle Weight
Rating for the rear axle.
See Vehicle Load Limits on
page 9‑11.

Black plate (99,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-99
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Notice:Use of air fresheners may
cause permanent damage to
plastics and painted surfaces.
If an air freshener comes in
contact with any plastic or
painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be
covered by the vehicle warranty.Care of Safety Belts
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with
the pedals. Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for the
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the pedals. Always
check that the floor mats do
not interfere with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.

Black plate (9,1)Chevrolet Express Owner Manual - 2012
Service and Maintenance 11-9
Battery
The battery supplies power to
start the engine and operate any
additional electrical accessories.
.To avoid break‐down or failure to
start the vehicle, maintain a
battery with full cranking power.
.Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion‐free.
Belts
.Belts may need replacing if
they squeak or show signs of
cracking or splitting.
.Trained dealer technicians
can inspect the belts and
recommend replacement
when necessary. Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s
systems and components.
See Recommended Fluids and
Lubricants on page 11‑12 for
GM approved fluids.
.Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled. Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi‐point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.With a multi‐point inspection,
your dealer can check the lamps
and note any concerns.

Black plate (1,1)Chevrolet Express Owner Manual - 2012
Technical Data 12-1
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-5
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the
VIN is the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
on page 12‑2 for the vehicle's
engine code.
Service Parts
Identification Label
This label, on the rear edge of the
passenger side front door, has the
following information:
.Vehicle Identification
Number (VIN).
.Model designation.
.Paint information.
.Production options and special
equipment.
Do not remove this label from the
vehicle.

Black plate (5,1)Chevrolet Express Owner Manual - 2012
Technical Data 12-5
Engine Drive Belt Routing
V6 Engines
V8 Engines
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.

Black plate (20,1)Chevrolet Express Owner Manual - 2012
13-20 Customer Information
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer
Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call
1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in the
vehicle were operating.
.Whether or not the driver and
passenger safety belts were
buckled/fastened.
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal.
.How fast the vehicle was
traveling.

Black plate (3,1)Chevrolet Express Owner Manual - 2012
INDEX i-3
Collision Damage Repair . . . . . 13-15
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6Messages . . . . . . . . . . . . . . . . . . . . 5-34
Connections, OnStar
®. . . . . . . . . 14-4
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-14
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-18
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Cooling System . . . . . . . . . . . . . . . 10-18
Engine Messages . . . . . . . . . . . . 5-36
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-14
Cruise Control . . . . . . . . . . . . . . . . . 9-37 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Customer Assistance . . . . . . . . . . 13-6 Offices . . . . . . . . . . . . . . . . . . 13-5, 13-6
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information
Service PublicationsOrdering Information . . . . . . 13-18
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-15
Danger, Warnings, and
Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-20
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices, Auxiliary . . . . . . . . . . . . . 7-19
Diagnostics, OnStar
®. . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-6
Door Ajar Messages . . . . . . . . . . . . . . . 5-35
Cargo Door Relocking . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Rear Doors . . . . . . . . . . . . . . . . . . . 2-11
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Sliding . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Drive Belt Routing, Engine . . . . . 12-5 Drive Systems
All-Wheel Drive . . . . . . . 10-29, 9-33
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-28
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-46
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-21
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . 9-10
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-11
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-64