Black plate (5,1)Chevrolet Express Owner Manual - 2012
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles.
Not all OnStar services are
available everywhere or on all
vehicles. For more information, a
full description of OnStar services,
system limitations, and
OnStar terms and conditions,
see www.onstar.com (U.S.) or
www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or
TTY 1‐877‐248‐2080; or
push
Qto speak with an Advisor.
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Black plate (8,1)Chevrolet Express Owner Manual - 2012
14-8 OnStar
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment on page 9‑58. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com. Privacy-sensitive
users of wireless communications
are cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Third parties may unlawfully
intercept or access transmissions
and private communications without
consent.
Black plate (2,1)Chevrolet Express Owner Manual - 2012
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-28Jump Starting . . . . . . . . . . . . . . . 10-86
Load Management . . . . . . . . . . . . . 6-7
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-34
Blade Replacement, Wiper . . . 10-34
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-24
Brake System Warning Light . . . 5-23
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-26 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-33
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-27
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-34
System Messages . . . . . . . . . . . . 5-34
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-16
Bulb Replacement . . . . . . . . . . . . 10-40
Center High-MountedStoplamp (CHMSL) . . . . . . . 10-39
Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-37
Halogen Bulbs . . . . . . . . . . . . . . 10-35 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . 10-35
License Plate Lamps . . . . . . . 10-40
Taillamps . . . . . . . . . . . . . . . . . . . 10-38
Buying New Tires . . . . . . . . . . . . . 10-65
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-6
California Fuel Requirements . . . . . . . . . . . 9-41
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-2
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-24
Winter Driving . . . . . . . . . . . . . . . . . 9-8
Cargo Door Relocking . . . . . . . . . . 2-7
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-13
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . 10-39
Chains, Tire . . . . . . . . . . . . . . . . . . 10-71 Charging System Light . . . . . . . . 5-20
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-21
IgnitionTransmission Lock . . . . . . . . 10-33
Child Restraints Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-40
Lower Anchors and Tethers for Children . . . . . . . . . 3-46
Older Children . . . . . . . . . . . . . . . . 3-38
Securing . . . . . . . . . . 3-53, 3-55, 3-58
Systems . . . . . . . . . . . . . . . . . . . . . . 3-42
Cigarette Lighter . . . . . . . . . . . . . . . 5-10
Circuit Breakers . . . . . . . . . . . . . . 10-41
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-93
Interior Care . . . . . . . . . . . . . . . . 10-97
Climate Control System Rear Heating System . . . . . . . . . . 8-5
Climate Control Systems . . . . . . . 8-1
Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, Instrument . . . . . . . . . . . . 5-12
Black plate (7,1)Chevrolet Express Owner Manual - 2012
INDEX i-7
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-21
Manual Mirrors . . . . . . . . . . . . . . . . 2-14
Manual Mode . . . . . . . . . . . . . . . . . . 9-31
Manual Windows . . . . . . . . . . . . . . 2-16
Messages
Airbag System . . . . . . . . . . . . . . . . 5-40
Anti-theft Alarm System . . . . . . . 5-40
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-34
Brake System . . . . . . . . . . . . . . . . 5-34
Compass . . . . . . . . . . . . . . . . . . . . . 5-34
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-35
Engine Cooling System . . . . . . . 5-36
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-37
Engine Power . . . . . . . . . . . . . . . . 5-37
Fuel System . . . . . . . . . . . . . . . . . . 5-38
Key and Lock . . . . . . . . . . . . . . . . . 5-38
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-38
Ride Control System . . . . . . . . . . 5-38
Service Vehicle . . . . . . . . . . . . . . . 5-40 Messages (cont'd)
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-41
Transmission . . . . . . . . . . . . . . . . . 5-42
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-34
Vehicle Reminder . . . . . . . . . . . . . 5-42
Mirrors Convex . . . . . . . . . . . . . . . . . . . . . . . 2-14
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-15
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-14
Manual Rearview . . . . . . . . . . . . . 2-15
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Trailer Tow . . . . . . . . . . . . . . . . . . . . 2-14
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-58
N
Navigation
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-22
Navigation, OnStar
®. . . . . . . . . . . 14-2
New Vehicle Break-In . . . . . . . . . . 9-16
Noise Control System . . . . . . . . 10-31
O
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-13 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . 10-10
Engine Oil Pressure
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Pressure Light . . . . . . . . . . . . . . . . 5-27
Older Children, Restraints . . . . . 3-38
Online Owner Center . . . . . . . . . . 13-7
OnStar
®
Additional Information . . . . . . . . 14-5
Connections . . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . . 14-5
Emergency . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . . 14-2
Overview . . . . . . . . . . . . . . . . . . . . . 14-1
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
OnStar
®System . . . . . . . . . . . . . . . 1-22
Black plate (8,1)Chevrolet Express Owner Manual - 2012
i-8 INDEX
Operation, InfotainmentSystem . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Ordering Service Publications . . . . . . . . 13-18
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Overheating, Engine . . . . . . . . . . 10-22
Overview, OnStar
®. . . . . . . . . . . . 14-1
P
Park
Shifting into . . . . . . . . . . . . . . . . . . . 9-21
Shifting out of . . . . . . . . . . . . . . . . . 9-23
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-34
Brake and P (Park)Mechanism Check . . . . . . . . 10-34
Over Things That Burn . . . . . . . 9-23
Parking Lamps Bulb Replacement . . . . . . . . . . 10-37
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-20
Passenger Sensing System . . . 3-30 Perchlorate Materials
Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-42
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-24
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . 5-10
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-21
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-24
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-22
Program
Courtesy Transportation . . . . 13-14
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-22
Statement . . . . . . . . . . . . . . . . . . 13-22
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
Reception . . . . . . . . . . . . . . . . . . . . 7-12
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-10
Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-31 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-37
Rear Climate Control System . . . 8-6
Rear Doors . . . . . . . . . . . . . . . . . . . . 2-11
Rear Heating System . . . . . . . . . . . 8-5
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-5
Rearview Mirrors . . . . . . . . . . . . . . 2-15
Reclining Seatbacks . . . . . . . . . . . . 3-3
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-15
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-90