2012 CHEVROLET CRUZE service

Black plate (2,1)Chevrolet Cruze Owner Manual - 2012
2012 Chevrolet Cruze Owner ManualM
Driving and Operating. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-27
Automatic Transmission . . . . . . 9-29
Manual Transmission . . . . . . . . . 9-33
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-35
Ride Control Systems . . . . . . . . 9-37
Cruise Control . . . . . . . . . . . . . . . . 9-40
Object Detection Systems . . . . 9-42
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-44
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-48
Conversions and
Add-Ons . . . . . . . . . . . . . . . . . . . . 9-55 Vehicle Care
. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-29
Bulb Replacement . . . . . . . . . . 10-29
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-80
Towing . . . . . . . . . . . . . . . . . . . . . . 10-83
Appearance Care . . . . . . . . . . . 10-86
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-9
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . 11-10
Recommended Fluids, Lubricants, and Parts . . . . . . 11-13
Maintenance Records . . . . . . . 11-16 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-13
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Chevrolet Cruze Owner Manual - 2012
Introduction iii
The names, logos, emblems,
slogans, vehicle model names,
and vehicle body designs appearing
in this manual including, but not
limited to, GM, the GM logo,
CHEVROLET, the CHEVROLET
Emblem, and CRUZE are
trademarks and/or service marks
of General Motors LLC, its
subsidiaries, affiliates, or licensors.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever
it appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Litho in U.S.A.
Part No. 20935335 A First Printing©2011 General Motors LLC. All Rights Reserved.

Black plate (4,1)Chevrolet Cruze Owner Manual - 2012
iv Introduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury
or death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it
is a safety symbol which means
“Do Not,” “Do not do this,” or
“Do not let this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (16,1)Chevrolet Cruze Owner Manual - 2012
1-16 In Brief
Storing a Favorite Station
Stations from all bands can be
stored in the favorite lists in any
order. Up to six stations can be
stored in each favorite page and the
number of available favorite pages
can be set.
To store the station to a position in
the list, press the corresponding
numeric button 1 to 6 until a beep
is heard.
For more information, see“Storing a
Station as a Favorite” inAM-FM
Radio on page 7‑12.
Setting the Clock
Adjusting the Time
The clock menu can be only be
used with the radio on while in ON/
RUN or ACC/ACCESSORY.
1. Press the CONFIG button and select Time Settings.
2. Select Set Time.
3. Turn the MENU knob to adjust the highlighted number. 4. Press the MENU knob to select
the next number.
5. To save the time and return to the Time Settings menu, press
the BACK button at any time or
press the MENU knob after
adjusting the minutes.
Setting the 12/24 Hour Format
1. Press the CONFIG button and select Time Settings.
2. Highlight 12/24 Hour Format.
3. Press the MENU knob to select the 12 hour or 24 hour display
format.
See Clock on page 5‑5.
Satellite Radio
Vehicles with an XM™ sxatellite
radio tuner and a valid XM satellite
radio subscription can receive
XM programming.
XM Satellite Radio Service
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces. XM
satellite radio has a wide variety of
programming and commercial-free
music, coast to coast, and in
digital-quality sound. A fee is
required to receive the XM service.
For more information refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.).
.www.xmradio.ca or call
1-877-438-9677 (Canada).
For more information, see Satellite
Radio on page 7‑14.

Black plate (22,1)Chevrolet Cruze Owner Manual - 2012
1-22 In Brief
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
on page 13‑6 for more information.
Roadside Assistance and OnStar
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need. Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or
www.gm.ca (Canada).
OnStar®
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
Advisors to provide a wide range
of safety, security, navigation,
diagnostics, and calling services. Automatic Crash Response
In a crash, built‐in sensors
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to see
if you need help.
How OnStar Service Works
Q:
Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to
answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.

Black plate (23,1)Chevrolet Cruze Owner Manual - 2012
In Brief 1-23
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not
all OnStar services are available on
all vehicles. For more information,
see the OnStar Owner's Guide; visit
www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
the
Qbutton to speak with an
OnStar Advisor 24 hours a day,
seven days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box. OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar's
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle must have a
working electrical system and
adequate battery power for the
OnStar equipment to operate.OnStar service may not work if the
OnStar equipment is not properly
installed or you have not maintained
it even if the vehicle is in good
working order and in compliance
with all government regulations.
If you try to add, connect, or modify
any equipment or software in the
vehicle, OnStar service may not
work. Other problems beyond
OnStar's control may prevent
service to you, such as hills, tall
buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to important parts of the vehicle in a
crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13‑16 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.

Black plate (24,1)Chevrolet Cruze Owner Manual - 2012
1-24 In Brief
OnStar Steering Wheel
Controls
This vehicle may have Talk/Mute
buttons that can be used to interact
with OnStar Hands-Free calling.
SeeSteering Wheel Controls on
page 5‑2 for more information.
On some vehicles, the Talk/Mute
buttons can be used to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar Advisor cannot be
heard.
If the light next to the OnStar
buttons is red, the system may not
be functioning properly.
Push
Qand request a vehicle
diagnostic. If the light appears clear
(no light appears), your OnStar
subscription has expired and all
services have been deactivated.
Push
Qto confirm that the OnStar
equipment is active.

Black plate (3,1)Chevrolet Cruze Owner Manual - 2012
Keys, Doors, and Windows 2-3
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
See your dealer if a new key is
needed.
Notice:If the keys get locked in
the vehicle, it may have to be
damaged to get them out. Always
carry a spare key.
If locked out of the vehicle, see
Roadside Assistance Program on
page 13‑6. With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See
OnStar
®on
page 1‑22.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13‑16 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The transmitter functions will work
up to 20 m (65 ft) away from the
vehicle. On vehicles with remote
start the distance will be greater.
Keep in mind that other conditions,
such as those previously stated, can
impact the performance of the
transmitter.